Michael L. Email & Phone Number

Vancouver

The Employment Office (a joint venture of the Flight Centre Travel Group) is a SaaS and digital marketing company dealing with recruitment. They provide applicant tracking systems, online career portals, digital recruitment marketing services. Sales and Account Management• Selling cloud based recruitment software and digital marketing packages to hiring managers and C-level executives.• Create trusting and long-term relationships with multiple decision makers/influencers with each account• Deliver in person and web demonstrations of our Applicant Tracking Software to individuals and large groups• Ensure each account achieves the most value from our organization by advocating and implementing (selling) all of our solution offerings• Consistently meet or exceeded all designated KPI’s (call targets of 45+ calls per day, monthly revenue targets of $15-20K)• Lead training for new recruits in how to develop strong account management skills

Vancouver, Canada Area

• Grow and manage relationships with new participant organizations• Collaborate with founder to solve fundraising operations, including online solutions for donations, text-to-donate and cash • Work directly with organizations to solve problems within Filmraiser program

Richmond, Bc

• Worked with CPG (Consumer Packaged Goods) manufacturer clients and retailers (i.e. Unilever, Pepsi, WalMart, Loblaws) to identify their issues, determined and sold appropriate solutions from a wide variety of product offerings• Uncovered issues, analyzed using Nielsen proprietary software and internal client data presenting to clients for key business/marketing decisions• Independently closed sales with new clients as well as upsold solutions to existing clients• Secured clients’ continuing annual contract renewals by maintaining high levels of customer support

Markham, Ontario

• Managed numerous on-going monthly executive summaries & ad-hoc deliverables for Tier 1 CPG clients• Determined customer requirements, successfully developed and implemented custom web-based solutions via proprietary data mining software• Co-ordinated production of client databases with various internal departments, to ensure meeting delivery timelines and high quality standards

Taipei, Taiwan

• Taught English as a second language to various Taiwanese companies and schools• Implemented study plans and some teaching protocols and rules for classroom management• Tutored for standardized tests such as TOEFL, and GEPT.• Class sizes range from one on one to classes as large as 30 students.

Toronto, Ontario

• Worked on www.ftd.com one of the pioneers in e-commerce and online delivery• Managed up to five computer engineers at one time for numerous projects to ensure on time client deliverables and fully exceed client expectations• Implemented QA environment, processes, and software standardization for testing of Novator client websites

Markham, Ontario

• Implemented new process to ensure special pricing for new Compaq corporate customers is justified• Facilitated special pricing requests between Compaq, distributor, reseller and end customer to ensure maximum value for all (finance/sales hybrid position)• Implemented communication strategy to Compaq’s channel (reseller) community for new process to ensure seamless transition• Created reporting tool to better measure effectiveness of special pricing process