Mike Price Email & Phone Number

Edina, Mn

Allentown, Pennsylvania Area

Working as Director of Variable Operations, Mike manages the One-Price initiatives at Lexus of Lehigh Valley, the first One-Price Lexus Plus dealership (and top performing Lexus Plus dealership) in America. Mike oversees and manages all aspects of Sales, including the sales process, finance process, CRM and Internet process, delivery process, inventory and pricing process, and sales marketing. Mike is implementing and innovating Lexus Plus at the dealership, including the first online / offline seamless purchase solution for Lexus in the nation. Results so far include exceeding Lexus' market share, outselling all other luxury brands in the Lehigh Valley market and achieving market leadership for Lexus in the Lehigh market for the first time, while also achieving a CSI ranking consistently at #4 amongst all Lexus dealerships in the USA. Results: Lexus of Lehigh Valley is the fastest growing Lexus dealership in the Eastern Area over the past two years. And the store was awarded the Lexus National Brand Championship Award in 2018.

Oklahoma City, Oklahoma Area

Working alongside the dealer, Mike's responsibilities primarily included overseeing sales operations with an emphasis on helping to lead the transformation of the dealerships' traditional selling systems to a consistent, streamlined, easier, faster and simpler Hassle-Free, One-Price, Negotiation Free selling system with Upfront Pricing and a Single Point of Contact buying experience. Results included catapulting the Ford store to #1 in the state in sales volume and elevating the BMW store to consistently achieving #1 in the state in sales volume.

Price Toyota | Scion, New Castle - Wilmington De

Under Mike’s oversight Price Toyota | Scion developed its brand reputation in the community and among its customer base. As a result, Price Toyota was the highest volume Toyota store in the State of Delaware for 15 out of 17 years. For 5 out of 6 years, Price Toyota achieved the highest Customer Loyalty Sales Rating in the mid-Atlantic region (a 5 state area) for Toyota, as measured by J. D. Powers & Associates. In 2010 (last poll taken) the dealership was voted as Delaware’s favorite dealership in a statewide poll, conducted by the Wilmington News Journal. Price Toyota won Toyota’s demanding President’s Award and President’s Truck Club Award several times during Mike's tenure as Store Manager.

Wilmington, Delaware Area

With the guidance of proprietary loyalty research, Mike implemented a complete negotiation free, One Price Plus culture change within the auto mall that housed Dodge and other franchises, including Toyota, Scion and Daewoo, applying modern retail processes focused on employee development and high customer loyalty. These processes included a streamlined, elevated hassle-free buying experience; single point of contact, upfront pricing, client follow-up, forecasting and budgeting, clean record keeping, customer problem resolution, inventory and pricing management; innovative sales, service and Internet processes, phone handling and business development processes, “Buy Now” online option, and etc. As a result, Price Dodge climbed into the Century Club (top 100 Dodge stores in sales volume in the nation), lead the zone in 4X4 Ram double-cab pickup sales, completely eliminated "lemon law buy backs" (at the dealership level - the only Chrysler store to ever attain this), and achieved the lowest repossession rates for Chrysler Financial Services in the nation. The One Price, Hassle Free initiatives, innovated and implemented at the auto mall, were rolled out to other stores and franchises in the auto group -- making the organization the only One Price, Hassle Free auto group in the State of Delaware.

Dover, Delaware Area

While working on ways to modernize how the organization retailed / sold cars, Mike oversaw and administered all aspects of dealership operations in sales and service for Price Honda and Price Acura. He developed high employee loyalty and high sales productivity by implementing situational leadership skills, organizational teamwork and unique business development processes, including installing negotiation free selling in financial services and installing a unique finance menu in F&I. The results included exceptional customer service ratings (e.g., Price Acura had the #1 CSI in America for Acura) and Price Honda outsold its two facing Toyota competitors in Accord vs. Camry sales at a ratio of 2 to 1, resulting in a visit by Toyota. Additionally, Mike's top service advisor at the Honda store won the Honda National Walk-Around Competition. F&I income doubled.

Doctorate Level Coursework, Educational Leadership And Administration

Took 15 hours of doctorate-level course work in the area of administration, leadership and theology

Master Of Divinity (Mdiv), Theology/Theological Studies, Cum Laude

Took courses at American University, University of Virginia, Howard University and Wesley Seminary

Bachelor Of Arts (B.A.), History Teacher Education, 3.96

Graduated with highest grade-point average in the history of the University's History Ed Department