Michaelle Louis-Charles Email & Phone Number

Wellesley, Ma, Us

Milton, Ma, Us

• Interim HR Manager for short-term leave. Partner directly with Operations senior leadership to develop and implement People strategies supporting Operations' culture and KPIs• Proactively identify and resolve employee and organizational issues (e.g. impending interpersonal challenges, training needs, leave and disability management, structural inefficiencies, and communication blockages)• Conduct benefits open enrollment with the ICHRA plan options.

Boston, Ma, Us

•Found solutions for aging work landscape, while change in scope with the priority on continuous improvement initiatives and enabled transformation.•Developed strategic strategies and solutions by redesigning, developing new processes and leveraging in-house technology (ADP, Google Workspace and Microsoft)•Consultant to all employees, employee champion, change agent and People advisor.

Boston, Massachusetts, Us

• Serve as one of the primary HR Business Partners for contact and first line communications to managers and supervisors regarding general human resources related questions and issues. Providing guidance to HQ, field operations and remote staff. • Act as positive change agent supporting both managers and employees and also craft HR Strategy: Develop and implement innovative HR strategies that support the company• Lead investigations and resolutions of employee relation issues. Develop, recommend, and initiate appropriate steps for resolutions. Performance management guidance to managers and supervisors including coaching, career development and disciplinary actions.• Onboard new hires on site and remotely and drive a positive impact on new hires.• Implemented Bravely coaching and ERG groups resource to support and address the business needs to develop and improve leadership skills and competencies across the organization.• Implementation of new benefits with ongoing leave administration of benefits, from Workday HRIS to UKG, while restructuring processes and procedures (transition from Avis Budget Group to Flexcar)• Handled all immigration and visa holders pre-hire and the continuation of immigration and visa status in-house with external attorney vendor.

Cambridge, Massachusetts, Us

• Point of contact for employee process/policy questions as well as manage updates to Workday to ensure that employee and organizational data is complete.• Partner with the HRBP team to understand current processes and policies.• Engage with employees and managers to resolve employee questions.

Boston, Ma, Us

Boston, Ma, Us

Chestnut Hill, Massachusetts, Us

Contracted to design human resources systems and processes to support the organization during transition for private medical office. Managed the office of 24 employees, ran payroll and ensured all business related expenses where paid. Managed the overall day to day operations of the medical practice.

Seattle, Wa, Us

Staffing Ambassador at Amazon.

Cambridge, Ma, Us

*Serve as interim HR Manager, managing all HR functions and responsible for HR operational management*Develop strong business partner relationships and an active role with the company's strategic goals*Process Bi-weekly payroll and HRIS management in TriNet system and PEO*Partner with operations team on strategy for talent acquisition

London, Gb

Partner with HRBP’s to create and implement change management strategies and communications in support of org design and changes as appropriateAnalyze ER trends to develop solutions and strategies and make recommendations based on ER related data.Design and implement an ER framework, including policies to drive continuously improving ER practices within the global organizationConduct investigations and address employee issues and complaints working in partnership with the HRBPs, Legal and Compliance to make recommendations on appropriate courses of action

Boston, Ma, Us

Medford, Ma, Us

*Manage administration of new PEO (Professional Employer Organization) PayChex ensuring processing of benefits and effective liaison of payroll and other People Organization partners*Improved the functionality for procedures and processes of the HR department*Support employees and consult management, including the new hire on-boarding, office management, event planning and special projects*Ensured data integrity and identified opportunities to leverage technology and streamlines processes

Ultra Electronics Ocean Systems is a recognized technical leader in the design, development, manufacture and support of undersea defense electronics equipment and systems. We are major US Department of Defense supplier and take pride in having successful partnerships with small business and research laboratories. Ultra Electronics Ocean Systems has a long history with submarine communications, acoustic countermeasures, torpedo defense, Anti-Submarine Warfare (ASW), transducers, and special purpose arrays are highlighted by the significant number of industry achievements that we continue to demonstrate within the defense community.Ultra Electronics is a UK-based defense, aerospace, cyber security, energy, and transportation products group. Ultra manages a portfolio of specialist capabilities, generating highly differentiated solutions and products by applying electronic, mechanical, and software technologies in demanding and critical environments to meet customer needs.

Plymouth, Ma, Us

Boston, Ma, Us

* Serve as lead specialist helping ensure that the Human Resources departments’ structure and guidelines were set in place for a rapidly growing bio-pharmaceutical company in its pre-launch stage.* Attended the Mass Bio Space Job Fair and aid in the recruitment of science and management level candidates.* Write offer letters, conducted references, prepare new hires for on-boarding and prepared documents for payroll* Enroll new hires in benefits

Dorchester, Ma, Us

* Serve as adviser to leadership on organizational and HR-related issues, including but not limited to, performance management, employee relations, change management, organization design and effectiveness, talent acquisition and employee engagement to promote and maintain a high-performance culture.* Understands business challenges and support the development of solutions that address client needs within the clinical departments: Internal Medicine, Family Medicine, Pediatrics, Eye Care/Optical, Urgent Care, Behavioral Health, Lab, Optometry and for Providers*Explain policies and procedures of job analysis, performance appraisals and state selection techniques to supervisors and managers* Ensure compliance with federal and state laws as well as company policies and procedures* Provide advice and coaching to management to address an array of employee conduct and performance issues; guide managers in effective staff management skills.* Lead and execute recruiting and interviewing strategies for clinical departments.* Serve as an adviser to leadership on organizational and HR-related issues, including but not limited to, performance management, employee relations, change management, organization design and effectiveness, talent acquisition and employee engagement to promote and maintain a high-performance culture.* Understands business challenges and support the development of solutions that address client needs within the clinical departments: Internal Medicine, Family Medicine, Pediatrics, Eye Care/Optical, Urgent Care, Behavioral Health, Lab, Optometry and for Providers* Explain policies and procedures of job analysis, performance appraisals and state selection techniques to supervisors and managers* Ensure compliance with federal and state laws as well as company policies and procedures* Provide expert advice and coaching to management to address an array of employee conduct and performance issues; guide managers in effective staff management skills.

Cambridge, Ma, Us

Supports the Talent Acquisition Team across all areas of recruiting and internal staffing. Member of the HR Shared Services team. Worked closely with multiple recruiters and provide high-level support for the talent acquisition process.• Arranging pre-screening and face to face interview arrangements and logistics between candidates and recruiters, managers, and HR Business Partners (HRBPs)• Assisting the recruiter with tracking candidates throughout the life cycle of the hiring process including: creating the job requisitions, maintaining candidate status within the Applicant Tracking System (ATS) and closing the job requisition• Creating offer letters and on-boarding packages for finalist candidates• Support all interview scheduling and ensuring hiring managers and others interviewers are aware of scheduled interviews and any related changes•Support t candidate experience throughout the process in a highly professional manner

 Managed and participated in planning activities including staffing, orientations, on-boarding, employee training, management development, employee relations, and other areas of HR for the corporate offices: Braintree and Newton, MA Met senior leaders on weekly basis to discuss short term business goals Managed employee relations, elevating issues/investigations as appropriate to HR leadership and kept the confidentiality maintained appropriately and that proper protocols were followed. Provide guidance on strategic HR operations issues to management and develop initiatives to meet the needs of the business Drove the recruitment process, including preparing job postings, resume screening, job fairs, phone screens, facilitating interviews, processing background checks, and drafting offer proposals. Answer inquiries from internal and external candidates concerning employment opportunities. Maintained and tracked all candidates for employment from application process to pre-employment offer including pre-screening, employment verifications, DOT drug verifications, reference checks, CORI, SORI and driving records. Enhanced and restructured the following needs:• Restructured system for drivers license and certification renewals, by providing a centralized and accessible list for drivers• Introduced management meetings to bring collaboration and effective communication to management efforts across the management teams• Centralized the access to employee paperwork for faster and accessible access for all employees • Facilitated orientation in a more concise, professional manner, as well as enhancing the employee interaction

 Participated in the new employee hire process and orientation, including program facilitation, paperwork collection and processing (I9s and E-verify).  Successfully ran program management for on-site employee programs, including but not limited to “Bring your Child to Work” day Managed and communicated employee work life benefits, including but not limited to, childcare services, health club services and other employee benefits. Manages vendor relationships for work life benefits. Coordinates and hosts the site benefits fair.  Maintained relationships with the centers of excellence, i.e.-data management, benefits, recruiting, payroll, relocation, etc. • Supported the HRBP with terminations. Compiled packages, performed exit interviews, collected paperwork and sent to records and archives management.Maintained relationship with immigration vendor to assist with employment visas when needed. Organized all in house activities relating to work visas and immigration requests, including processing paperwork and maintaining immigration files

Fridley, Minnesota, Us

 Project based role for Annual Incentive Plan (AIP) and Rewards for Results (RFR) short term incentive plans. Played a significant role in integrating data from multiple sources, including in-house databases, employee change forms and PeopleSoft  Demonstrated ability to run reports and queries for various data analysis Reviewed data received in conjunction with AIP & RFR guidelines to ensure bonus data was captured accurately. Input bonus data to Access database to ensure employee bonuses were calculated accurately at year-end  Worked closely with field HR and corporate compensation to resolve problems and discrepancies.

 Administrative support including meeting, scheduling and coordination, material preparation, logistics and coordinating event setup and tracking Prepare and maintain organizational charts through company re-organization. Maintain all required legal paperwork and travel arrangements for employees requiring work visas. Review data received to ensure protocols are met. Act as intermediary for legal counsel and employees Ensure compliance with company policies and procedures, and maintain HR practices that are consistent with business objectives, internal standards, and regulatory requirements. Assist with HRSP audits of process, procedures and records. Review data in People Soft, ADP and Ceridian HR to the employee records to ensure accurate records Recruiting support by managing the offer process and by generating, tracking and monitoring offer letter and candidate background checks through ADP Administer internal and external job posting and job board sourcing. Perform as administrator for the bi-annual Workplace Harassment Compliance training and the annual standard business conduct compliance program

Cambridge, Ma, Us

 Managed HR Office and provide support to HR Manager, Director, Benefits Manager and Sr. Recruiter. Updated Employee handbook, HR intranet site , Daily and monthly GL invoicing and expense reports for all HR expenses Maintained employee files, prepare auditing requests as well as manage all employee incentives programs and communications with vendors Provided ID Badges for all new employees and replacement badges Scheduled meetings and conference rooms for HR department Ran monthly reports thru ADP. Collected and compiled data for analysis and reporting Processed all new hire paperwork. including background checks through ADP, OCC and The Federal Reserve Board

Boston, Massachusetts, Us

Contract via Winter Wyman. Directly support Technical Recruiter and HR Business Partner in scheduling multi-person interviews with Software Engineers, Developers and Architects.Post new requisitions in Sonic Recruit and Workday (HRIS software) to CareerBuilder, Monster and Internal job board Directly supported Technical Recruiter and HR Business Partner in scheduling multi-person interviews with Software Engineers, Developers and Architects. Posted new requisitions in Sonic Recruit and Workday (HRIS software) to CareerBuilder, Monster and Internal job board Coordinated scheduling with applicants and served as liaison between applicant and client to ensure applicants’ expectations for interviews were met. Sourced resumes against open requisitions.

Gb

 Directly reported to the Nuclear Engineering Hiring Manager and senior recruiter for mechanical and piping for the Nuclear Division of The Shaw Group Inc. Enhanced the work flow of senior recruiter in the hiring process of Mechanical and Piping Engineers, Drafters, Designers, Student Co-op/Interns, Project Managers, and Fire Protection Engineers.  Posted new requisition and executed daily updates in WorkStream (HRIS software) to CareerBuilder, Monster and Internal job board. Qualified candidate skills sets and income level to match them with a growing job base and sourced resumes against all open requisitions Provided welcome e-mail to new hires, schedule drug screens, send out and Pre Employment Paperwork as well as attend career fairs, new hire orientations and employee seminars. Coordinated travel and scheduling with potential new hires for hiring managers and supervisors between multiple locations. Verified all drug screen clearances and Pinkerton employment and education verification. Maintained all new hire files were within federal compliance. Administered employee expense reports, living allowances and sign on bonuses.

Hingham, Ma, Us

Served as a liaison between vendors and employees and advises employees on eligibility, coverage, and other benefits matters.Gathered and maintains benefits records and documents. Answered employee questions regarding benefits and maintain employee files.

Dallas, Texas, Us

Assisted Director of Human Resources with organization and tracking of projects and meeting deadlines. Assisted Recruiters, HRIS analyst, Benefits coordinator and Director of Human Resources. Maintained employee and labor relations. Set up and maintain vendor relations. Meeting minutes, update applicant records, answer phones, fax, scanning, filling, and maintain all personnel records in PeopleSoft.Assisted with employee orientations, career fairs and job training seminars.Participated in developing department goals, objectives and systems.

Bachelor'S In Business Management, Business Management

Associates Degree, Applied Science