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@toasttab.com
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4 phones found area 571, 310, and 857
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LinkedIn matched
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Mike Lemire is listed as Executive Coach, Customer Success Advisor at Stoc, based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at toasttab.com, phone signal with area code 571, 310, 857, and a matched LinkedIn profile for Mike Lemire.
Mike Lemire previously worked as Chief Customer Officer (Fractional) at Stoc and Instructor at Pavilion. Mike Lemire holds Bachelor'S Degree, Music Business from Berklee College Of Music.
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AeroLeads found 2 current-domain work email signals for Mike Lemire. Compare company email patterns before reaching out.
Accomplished Customer Success leader with a 15-year track record of success that includes building and scaling new teams, implementing data-driven repeatable processes, and fostering positive team cultures. Proven ability to lead strategy and execution for initiatives that drive adoption and upselling while reducing churn. Effective communicator with experience as a university instructor and delivering executive presentations. Personal: Father; member of several choirs around Boston performing in shows featuring the Boston Symphony Orchestra and the Boston Pops; Participant in community service singing at Boston-area retirement homes; Volunteer for the Massachusetts Educational Drama Guild.
Listed skills include Digital Marketing, Online Marketing, Digital Strategy, Social Media Marketing, and 34 others.
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Atlanta, GA, US
Strategic Leadership | Customer Success & Support | Stoc (Crane NXT)Collaborating closely with an exceptional founding team to launch Stoc, a division of Crane NXT, a leading technology company specializing in securing, detecting, and authenticating critical assets for our customers. Stoc is poised to revolutionize the industry by leveraging AI-powered.
Boston, Massachusetts, US
Key Achievements:- Scaled Customer Success operations effectively, supporting a customer base that more than doubled during my tenure.- Revamped onboarding workflows, resulting in a 2x increase in product usage and improved customer satisfaction.- Elevated the capabilities of the Customer Success Management (CSM) team, with a particular focus on enhancing.
Boston, MA, US
-Recruited post Series D to scale the CSM team, manage net revenue retention (NRR) through downsell/churn protection, and drive upsells to a 10K restaurant customer base. -Grew team from ~20 to 80 members that include CSMs, Directors, and Technical Consultants. Recruited, hired, and trained leadership across the team at the frontline Manager and Director.
Boston, MA, US
-Joined as a founding member to deliver customer experience strategy, build CSM and Support teams, and establish automation and technology to ensure efficiency. -Recruited, hired, and trained CSMs, Solution Engineers, Support Representatives, Customer Operations staff, and a Director of Support. -Defined strategy and led execution for new account.
Cambridge, Massachusetts, US
Assisted in the development of the Media Management and Marketing course. The goal of the course is to empower students to become better marketers in the digital age. Developed course syllabus, lectures, coursework and final project.
Cambridge, Massachusetts, US
-Developed and launched the Premier Services offerings for HubSpot. This was a professional services package that gave our customers access to an elevated tier of support and strategy. -Managed, Recruited and Trained a team of elite Consultants on the Premier Services team.-Trained and supported the sales team-Took the program from an idea to $3 million in.
Cambridge, Massachusetts, US
Lead a team of Marketing Consultants within our Enterprise division. Responsible for marketing strategy, product training and long-term customer success. Manage a portfolio of HubSpot clients, helping them to get found online using inbound marketing strategies including:- SEO & SEM- Lead generation and conversion- Email marketing- Social media
Cambridge, Massachusetts, US
Developed and ran the Services Product Specialist program; aligned the Services Division with product managers.Managed a funnel of 35-45 recurring services customers on an ongoing basis. Provided strategic advice, plan and built marketing campaigns, and drove product adoption. Perform account management activities focusing on customer retention, internal.
Quick answers generated from the profile data available on this page.
Mike Lemire works for Stoc.
Mike Lemire is listed as Executive Coach, Customer Success Advisor at Stoc.
AeroLeads has found 2 work email signals at @toasttab.com for Mike Lemire at Stoc.
AeroLeads has found 4 phone signal(s) with area code 571, 310, 857 for Mike Lemire at Stoc.
Mike Lemire is based in Boston, Massachusetts, United States while working with Stoc.
Mike Lemire has worked for Stoc, Pavilion, Cuely, Overjet, and Toast, Inc..
You can use AeroLeads to view verified contact signals for Mike Lemire at Stoc, including work email, phone, and LinkedIn data when available.
Mike Lemire holds Bachelor'S Degree, Music Business from Berklee College Of Music.
Mike Lemire is listed with skills including Digital Marketing, Online Marketing, Digital Strategy, Social Media Marketing, Sem, Seo, Google Adwords, and Lead Generation.
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