Michael Leyva Email & Phone Number
@inova.org
1 phone found area 240
LinkedIn matched
Who is Michael Leyva? Overview
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Michael Leyva is listed as Executive Patient Experience Performance Advisor at Inova Health, a company with 2145 employees, based in Alexandria, Virginia, United States. AeroLeads shows a work email signal at inova.org, phone signal with area code 240, and a matched LinkedIn profile for Michael Leyva.
Michael Leyva previously worked as Manager Inpatient Operations at Inova Health System and Business Operations Manager, Inova Peterson Life with Cancer at Inova Health System. Michael Leyva holds Bachelor Of Arts (Ba), Communication And Media Studies from Villanova University.
Email format at Inova Health
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AeroLeads found 1 current-domain work email signal for Michael Leyva. Compare company email patterns before reaching out.
About Michael Leyva
My career has been shaped by a strong commitment to customer service-focused leadership, with an emphasis on listening to clients and developing teams to deliver exceptional experiences. I began my professional journey in television as a production intern and Associate Producer, where I developed a deep understanding of the importance of effective team communication and execution. As the industry evolved, I transitioned to healthcare, initially joining Inova Health System as a Medical Legal Information Specialist and later as a Health Document Specialist. In these roles, I refined my expertise in record-keeping and billing accuracy, ultimately advancing to my first leadership position as Business Operations Manager at Inova Occupational Health, where I focused on delivering exceptional customer service while managing both clinical and administrative teams.Subsequently, as Business Operations Manager at Inova Peterson Life with Cancer, I was responsible for managing the budget, overseeing expenses, and leading fundraising efforts. I also led a team of clinicians and administrators in delivering vital services, increased digital engagement, and transitioned the fitness program to a fully remote platform. In my current role as Manager of Inpatient Operations at Inova Alexandria Hospital, I oversee multiple inpatient units and a large staff, working closely with physicians to foster a collaborative team culture and leading initiatives that enhance performance and reduce turnover. I also manage staff development and co-chair a council dedicated to career advancement for clinical technicians.Throughout my career, I have been driven by a passion for customer service excellence, team development, and operational efficiency. I am dedicated to creating environments in which both staff and clients thrive. I look forward to continuing to apply my skills to drive positive change and make a meaningful impact. For further details about my professional experience, please feel free to contact me at leyva929@gmail.com.
Listed skills include Customer Service, Public Relations, Recruiting, Research, and 19 others.
Michael Leyva's current company
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Michael Leyva work experience
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Manager Inpatient Operations
Current- Operational management of 5 adult inpatient units (180+ beds), supporting 400+ clinical and non-clinical team members.
- Effective and ongoing collaboration with over 100+ physicians, 400+ clinical and non-clinical team members to build strong team atmosphere, psychological safety, and team member experience.
- Leads purposeful rounding work group to improve KPI by 10% and decreased patient call light utilization and falls by 5%.
- Audit team member experience outcomes and perform 30, 60, 90, and 120-day check-ins with new hires resulting in reduction in turn over by 53.4% within one year, an accomplishment recognized by the hospital.
- Manage performance evaluations, employee relations, coaching, counseling, and indicated disciplinary actions of 80+ clinical and non-clinical team members of Medical Surgical Unit. Selects, hires, and coordinates.
- Review and communicate bi-weekly Press Ganey patient experience survey results to identify areas of improvement and create action plans to maintain and exceed 70% Likelihood to Recommend metric.
Business Operations Manager, Inova Peterson Life With Cancer
- Apportioned organizational finances of $3M operational budget including labor and non-labor expenses, contracting and pricing, and funds reimbursement.
- Partnered with Inova Health Foundation in planning and execution of annual fundraising events raising up to $1.25M to support the Inova Peterson Life with Cancer program.
- Managed and engaged a team of 45+ clinical and non-clinical team members who oversee the Psycho-Oncology practice, Fitness/Mind Body classes, one-on-one psycho-social counselling, and group therapy.
- Led administrative associates supporting over 1,800 classes, group therapy, and more than 30,000 patient consultations.
- Directed outreach strategies to drive website activity, social media interactivity, and digital marketing by 15%.
- Converted fitness program to digital platform allowing patients to participate in group classes and 1:1 coaching fully remote increasing engagement by 5%.
Business Operations Manager, Inova Occupational Health
- Managed facility providing over 7800+ comprehensive occupational and environmental health pre-employment and annual physical exams, drug testing and workman’s compensation exams annually.
- Improved client outcomes reducing exam reporting turnaround from 5 business days to 1-3 days.
- Oversaw day-to-day operations of 12+ clinical and professional team members.
- Managed operations of employer-based health services for 150+ federal, county, corporate, and private business clients.
- Coordinated quarterly meetings with clients to ensure contractual goals are met.
- Advised on updated health standards and provided opportunities to develop new and innovative practices to streamline services.
Associate Producer
- Hosted and produced a live, 5-day-a-week children’s technology program seen throughout the United States.
- Produced field segments, network pledge drives, promotional material, and educational programming.
- Coordinated freelance camera crew and production teams for ad-hoc projects.
- Managed on-air talent and studio production team members.
- Maintained network and client program expenses by monitoring freelance hires, casting, and equipment rental to minimize cost.
Michael Leyva education
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Villanova University
Frequently asked questions about Michael Leyva
Quick answers generated from the profile data available on this page.
What company does Michael Leyva work for?
Michael Leyva works for Inova Health.
What is Michael Leyva's role at Inova Health?
Michael Leyva is listed as Executive Patient Experience Performance Advisor at Inova Health.
What is Michael Leyva's email address?
AeroLeads has found 1 work email signal at @inova.org for Michael Leyva at Inova Health.
What is Michael Leyva's phone number?
AeroLeads has found 1 phone signal(s) with area code 240 for Michael Leyva at Inova Health.
Where is Michael Leyva based?
Michael Leyva is based in Alexandria, Virginia, United States while working with Inova Health.
What companies has Michael Leyva worked for?
Michael Leyva has worked for Inova Health, Inova Health System, and Mhz Networks.
How can I contact Michael Leyva?
You can use AeroLeads to view verified contact signals for Michael Leyva at Inova Health, including work email, phone, and LinkedIn data when available.
What schools did Michael Leyva attend?
Michael Leyva holds Bachelor Of Arts (Ba), Communication And Media Studies from Villanova University.
What skills is Michael Leyva known for?
Michael Leyva is listed with skills including Customer Service, Public Relations, Recruiting, Research, Editing, Social Media, Medical Records, and New Media.
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