Led manufacturing, warehouse, and quality strategy and operations for high-performance compute products. Spearheaded the application of lean transformations and continuous improvement resulting in a 60% increase in productivity, a 95% reduction in rack defect findings, and an on-time delivery rate of >98%. Initiated inventory management processes to decrease aging inventory by $16M and set up strategic sparing process to eliminate failed parts replacement delay without increased inventory holdings. Created cross-functional processes to increase quality and success of new product transition from design to volume manufacturing (including design review, first article inspection, and standardized build documentation), which led to 80% reduction of product change orders.

Managed multiple North American server rack manufacturing sites, overseeing daily operations, planning, infrastructure, and test engineering teams; aligned factory capacities with long-range customer demand through greenfield and brownfield expansions. Led winning proposal of new short lead-time business model, establishing cost structure, setting headcount, developing metrics, and ramping factories to mass production. Reduced factory cycle time from 14 days to 2 days through multiple continuous improvement projects, resulting in faster delivery to customers, lower inventory costs, and increased worker productivity. Standardized costing methods across diverse product portfolio through time study collection and product characteristic-based modeling; key input for quoting process improved accounting accuracy and reduced underabsorption by 75%.

Scaled supplier manufacturing to double rack production from 2016 to 2017; audited and qualified two new server manufacturing sites. Built business model to switch to contract manufacturing for motherboards and servers; . Engaged supplier in lean manufacturing improvement plan; reduced manufacturing cycle time by 30% by establishing manufacturing metrics, batch size reduction, and process flow changes; led to cost savings of $15M and on-time delivery increase from 31% to 92%. Developed and executed monthly supplier allocation optimization that saved $4M/month.

Led improvement of the quality management process in one of the operating groups of Li & Fung. Performed statistical analysis of inspection and factory data for 1000+ apparel manufacturing factories, revealing problems with the inspection process that led to high inspection costs and inaccurate inspection results. Developed three technology solutions resulting in time savings of 60,000 inspector hours/year and direct cost savings of more than $1 million annually.

Developed next-generation conductor etch product to address customer needs and increase device performance and yield. Prototyped new hardware features, including gas delivery systems and plasma uniformity controls. Designed experiments to evaluate hardware, analyzing and presenting results to drive product design decisions. Created statistical analysis procedures to assess tool performance and pinpoint root causes of issues, increasing tool uptimes. Propagated best practices throughout division, with learnings applied to current tool operations.

Developed etching processes and coordinated onsite qualifications for foundry, memory, and logic clients. Traveled to customer manufacturing sites worldwide to oversee new tool startups and resolve production issues. Built close relationships with customers to facilitate communication and rapid response to customer needs. Trained local Applied Materials customer account teams in tool operation and analytical techniques.

Designed polymer stamping process as an alternative to lithography for application in microelectronics manufacturing. Investigated use of water-soluble materials in microcontact printing for selectively blocking atomic layer deposition. Developed skills in experiment design, quantitative analysis, and ellipsometry.

Produced polymers through radical initiation mechanisms for testing and research. Optimized polymer synthesis processes. Gained proficiency in vacuum distillation and chemical purification techniques.