I founded Southern Integrity Underwriters to provide exceptional Casualty Insurance product placement services to retail agents across multiple industries, including agri-business, construction, healthcare, and transportation. Building the brokerage from the ground up, I developed a metrics-driven business plan that streamlined risk assessment, established strategic partnerships, and reduced operational overhead. My efforts enabled high conversion rates, meeting and exceeding benchmarks with new commercial accounts and positioning our agency for sustainable growth. I continue to drive top-line and bottom-line results through strong client retention, competitive product offerings, and a commitment to responsive client service.

In my role as Area Senior Vice President, I was tasked with building a strong Workers' Compensation presence across the Southeastern U.S. I strategically expanded our footprint by developing a robust retail agency network that generated over 700 new business submissions. Additionally, I achieved a 45% bound-to-quote ratio by leveraging broker relationships and carefully pre-qualifying broker candidates to strengthen our presence in Tampa, Jackson, and Charlotte. My initiatives positioned the brokerage for long-term growth and supported profitable client partnerships.

As a Retail Agent, I focused on building and managing a profitable book of business, specializing in Workers' Compensation solutions for general contractors, trade contractors, and transportation-related accounts. I expanded our client base through dedicated prospecting, cold calling, and strategic networking, ensuring competitive policy offerings that exceeded underwriting profitability goals. My proactive approach to client relationship development resulted in a high level of client retention and enhanced connections with insurance underwriters, creating a collaborative framework for assessing risk and delivering client-centered solutions.

In this role, I led a high-performing Workers' Compensation team across underwriting, claims, and loss control, fostering a culture of proactive claims management that minimized injury-related lost workdays and strengthened safety practices. Managing a robust Broker and Agency Distribution network, I consistently exceeded growth and retention goals while aligning underwriting and claims operations with client needs. My client-focused approach supported long-term partnerships and enhanced service quality in underwriting and loss control, making AIG a trusted provider in the Florida Workers' Compensation market. Territory Executive, Specialty Workers’ Compensation Division (SWC) - American International Group As Territory Executive, I led SWC operations across 11 states in the Southeast and Southwest, overseeing production management for multiple branch offices. My responsibilities included underwriting specialized insurance programs such as ULICO, LCTA, and Reinsurance Treaties, ensuring compliance and profitability in targeted sectors. Recognized for my leadership, I was promoted to Director of Florida Workers' Compensation, where I transitioned to lead AIG’s Workers' Compensation efforts in the Florida market and initiated high-impact strategies. Regional Manager, Specialty Workers’ Compensation Division (SWC) - American International GroupDuring my tenure as Regional Manager, I spearheaded the creation and distribution of a Middle Market Workers' Compensation Product across the U.S. Central Region, securing strong market penetration and managing the SWC Division's regional staffing. I also led expansion efforts by establishing new branch offices in key cities, furthering AIG’s reach and access to diverse markets. Additionally, I developed AIG’s Small Business Workers' Compensation Program, achieving $14M in gross written premium in its first year, and guided agency education to drive rapid adoption of this innovative offering.