Manager Of Quality Assurance
Cracker Barrel Old Country Store
Department Head responsible for supporting Product Development, Purchasing and Restaurant Operations. Managed Quality Assurance activities which included: Product Specification adherence; Product auditing and evaluation; Secondary Supplier Approval; Supplier Plant evaluation; and evaluating the Customized Distribution system. Additional responsibilities included: liaison to Federal, State and local regulatory agencies; Managed Corporate Pest Elimination contracts and activities; Managed Corporate Chemical contact and activities; emergency liaison to Restaurant Operations, Facilities Services, Employee Relation and Customized Distributor; assisted Product Development/ Purchasing in evaluating new suppliers and products; monitored financial impact of product evaluations. Presented Quality Assurance strategies to upper level management, restaurant operations and professional agencies. Developed and maintained Department Budget.Accomplishments and Initiatives:Launched a Corporate wide HACCP system.Established a Supplier Risk Assessment system.Managed a new Chemical contract and program.Designed and executed a Corporate Regulatory activity system.Managed a new Pest Elimination contract and program.