Michael Lowe Email and Phone Number
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Michael Lowe phone numbers
► I am a solutions-oriented leader with a rich history of spearheading innovation and delivering state-of-the-art software solutions within the dynamic landscapes of the financial services and healthcare IT industries. With a proven track record, I excel at aligning technology initiatives with strategic business objectives, promoting cross-functional collaboration, and streamlining processes to enhance efficiency and productivity.Career accomplishments:☞ Attained 99.99% uptime and met all service level agreements without any exceptions by directing all technical operations.☞ Drove 37% improvement in billability and 47% increment in utilization by creating and executing vital services metrics.☞ Achieved a 40% increase in annual revenue alongside a 15% reduction in expenses.☞ Decreased 82% in the issue backlog by leading performance enhancement initiatives within the client support domain.☞ Accomplished a remarkable 78% deduction in critical issue backlog within six months.☞ Enhanced client satisfaction, resulting in an impressive 98% client retention rate.► My expertise lies in elevating product quality, reducing time-to-market, and boosting customer satisfaction. I possess a deep technical acumen, allowing me to bridge the gap between development and business goals effectively. I take pride in my proficiency in scaling engineering operations and fostering a culture of excellence, vital elements in driving organizational success.► My familiarity with the software development lifecycle, agile methodologies, and emerging technologies equips me to stay at the forefront of industry trends, ensuring that my teams and I remain adaptable and competitive in a rapidly evolving landscape.My areas of expertise are:★ Custom Software/Application Development ★ QA & QC ★ Software Design & Testing ★ Project Lifecycle Management★ SDLC Management & Optimization ★ Quality Management Systems★ Agile & Scrum Methodologies ★ Project Risk/Scope Management★ Innovation & Technology Trends ★ IT Operations Management► I am passionate about tackling complex challenges, driving innovation, and delivering results that make a meaningful impact. I am excited to connect with like-minded professionals, collaborate on exciting projects, and continue contributing to the ever-evolving tech ecosystem.
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Enterprise Systems ManagerJefferson County CommissionBirmingham, Al, Us -
Life & Mental Health CoachMichael Lowe Coaching, Llc Nov 2024 - PresentChristian Life and Mental Health Coach with a coaching focus in life goals, behavioral addiction recovery, grief recovery, mental health recovery, leadership, career, and relationships.
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Vice President, Sr. Software Engineering ManagerPnc Nov 2022 - PresentPittsburgh, Pennsylvania, UsAs Vice President, Sr. Software Engineering Manager, I lead and oversee the development and maintenance of AML Surveillance applications with a specific focus on transaction monitoring, currency transaction reporting (CTR), and FINTRAC reporting.Key Accomplishments:► Ensured the effectiveness and compliance of applications to support PNC Bank's anti-money laundering efforts and regulatory requirements.►Reduced team turnover rate and improved employee engagement. -
Senior Engineering Manager, Vice PresidentPnc Oct 2021 - Nov 2022Pittsburgh, Pennsylvania, UsIn this role, I oversaw and guided a dedicated team of application developers and analysts, entrusted with the critical responsibility of supporting our bank's AML Analytics Hub. I led efforts to foster widespread adoption and utilization of the AML Analytics Hub throughout the organization. I also collaborated as a key member of technical project teams across PNC by ensuring a comprehensive understanding of project requirements and my unwavering commitment to successful execution.Key Accomplishments:► Championed software development best practices and upheld rigorous compliance with change control protocols.► Promoted and facilitated the effective adoption and steadfast adherence to Agile principles.► Delivered routine briefings to executive leadership and BSA AML committees regarding staffing, development initiatives, and risk assessments within the BSA AML Technology program.
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Applications Manager, Senior Vice PresidentBbva In The Usa Mar 2020 - Oct 2021Birmingham, Al, UsDuring my time here, I supervised teams of application developers by overseeing critical Bank Secrecy Act programs, encompassing Currency Transaction Reporting (CTR), Anti-Money Laundering (AML), Know Your Customer (KYC), OFAC Wires Screening, and OFAC Customer Screening applications. I also served as a technical sponsor for a project aimed at transitioning from an on-premises BSA application suite to a cloud-based BSA application suite.Additionally, I delivered routine briefings to executive leadership and regulatory authorities on matters about risk and compliance. Furthermore, I acted as the Scrum Master for application teams by facilitating agile ceremonies, overseeing the management of the product backlog, and optimizing team capacity utilization.Key Accomplishments:► Drove software development best practices across cross-functional teams of application developers by ensuring strict adherence to company policies and standards.► Orchestrated collaborative efforts between vendors and internal teams to ensure the seamless implementation of technical and operational requirements.► Collaborated on diverse technical project teams across BBVA by ensuring comprehension of operational requirements and effective incorporation into project deliverables. -
Applications Manager, Vice PresidentBbva In The Usa Jun 2017 - Feb 2020Birmingham, Al, UsIn this tenure, I delivered routine briefings to executive leadership and regulatory authorities regarding risk and compliance matters. I also acted as the Scrum Master for our application team, facilitating agile ceremonies and ensuring efficient project management. I leveraged metrics to steer process enhancements, ultimately resulting in an improvement in the response time to internal customer inquiries.Key Accomplishments:► Directed a team of application developers to oversee applications for Bank Secrecy Act initiatives, encompassing AML, CTR, and KYC compliance.► Contributed to multiple technical project teams across BBVA by ensuring a comprehensive understanding of operational requirements and successful fulfillment.► Designed and deployed metrics to gauge time-to-resolution, backlog aging, and other pertinent backlog attributes.
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Senior Project ManagerBbva In The Usa Nov 2016 - May 2017Birmingham, Al, UsDuring this role, I administered Oracle-based enterprise financial fraud and security system initiatives within my engineering support services team. I also led and coordinated multifaceted, cross-functional teams efficiently.Key Accomplishment:► Orchestrated project risk assessments, vendor relationships, project scope management, project budget oversight, and project timeline supervision.
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Senior Vice President, OperationsChiprewards Jul 2015 - Jul 2016Birmingham, Al, UsAs Senior Vice President, Operations, I monitored the daily functions and activities of cross-functional teams, including program/project management, IT operations, development, quality management, member services, and implementation services. During my tenure, I held management oversight for a significant majority (approximately two-thirds) of company resources. I also offered consultative sales support to prospective clients and reseller partners by facilitating the successful acquisition of new business opportunities. Additionally, I provided supervision for Agile methodology processes and directed a team of Scrum Masters.Key Accomplishments:► Achieved a 40% increase in revenue and maintained a remarkable 98% client retention rate by fostering revenue growth and enhancing client satisfaction among existing clients.► Conducted in-depth analysis of client profitability for performance enhancement that resulted in a 15% reduction in costs.► Guaranteed an impressive uptime of 99.99% and zero SLA breaches by establishing and managing service level agreement (SLA) metrics and performance benchmarks.► Ensured strict compliance with HIPAA and HITECH regulations as well as fostered operational excellence by formulating and executing internal policies and operational processes.► Recognized new product enhancement prospects and played a pivotal role in shaping the product design and roadmap for a SaaS solution. -
Vice President, Professional Services & SupportChiprewards Jun 2013 - Jul 2015Birmingham, Al, UsAt ChipRewards, Inc., I orchestrated the daily activities and functions of the program/project management and member services departments. Additionally, I delivered consultative sales assistance to prospective clients and reseller partners to facilitate the acquisition of new business.Key Accomplishments:► Boosted business revenue and heightened client satisfaction among the current client base.► Drove cost reduction and streamlined timelines by improving client implementation procedures.
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Vice President, Business OperationsMedseek (Now Influence Health) Oct 2012 - May 2013During this tenure, I oversaw the day-to-day functions of the product development/management, technical services, and delivery services departments. I delivered quarterly reports to the board of directors and supervised budget compliance while pinpointing impediments to peak performance.Key Accomplishments:► Monitored utilization and billability metrics for service personnel by identifying factors for enhancement.► Offered supervision for the organization's agile methodology procedures and guided Scrum Masters.
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Vice President, Performance Management & Improvement OfficeMedseek (Now Influence Health) Feb 2010 - Oct 2012I established the performance management and improvement office within the organization by executing critical performance enhancement projects. I provided guidance, nurtured growth, and offered coaching to both staff and leadership teams. Additionally, I managed project reporting and project accounting functions.Key Accomplishments:► Boosted the company's valuation in preparation for future sales by optimizing processes, streamlining communication, and elevating customer experiences.► Determined performance obstacles, conducted in-depth root cause analyses, and crafted effective solutions to eliminate hindrances.
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Project ManagerChildren'S Health System Nov 2008 - Feb 2010Birmingham, Al, Us -
Pmo DirectorMedseek, Inc. Mar 2008 - Nov 2008
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Senior Manager Of Release ManagementMedseek, Inc. Aug 2007 - Feb 2008
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Quality On-Time Project ManagerCommand Alkon, Inc. Oct 2006 - Aug 2007Birmingham, Al, Us -
Quality Assurance ManagerCommand Alkon, Inc. Mar 2005 - Sep 2006Birmingham, Al, Us
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Group Vice President - Project ManagerSouthtrust Bank / Wachovia Bank Oct 1994 - Mar 2005San Francisco, California, Us
Michael Lowe Skills
Michael Lowe Education Details
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Jacksonville State UniversityComputer Science & Mathematics -
Light UniversityLife Coaching
Frequently Asked Questions about Michael Lowe
What company does Michael Lowe work for?
Michael Lowe works for Jefferson County Commission
What is Michael Lowe's role at the current company?
Michael Lowe's current role is Enterprise Systems Manager.
What is Michael Lowe's email address?
Michael Lowe's email address is ml****@****hoo.com
What is Michael Lowe's direct phone number?
Michael Lowe's direct phone number is +120563*****
What schools did Michael Lowe attend?
Michael Lowe attended Jacksonville State University, Light University.
What are some of Michael Lowe's interests?
Michael Lowe has interest in Social Services, Kayaking, Team Building, Children, Education, Science And Technology, Running, Time With Wife And Sons, Playing In The Church Band, Human Rights.
What skills is Michael Lowe known for?
Michael Lowe has skills like Sdlc, Process Improvement, Business Analysis, Visio, Program Management, Project Management, Leadership, Business Process Improvement, Pmp, Management, Software Development, Quality Assurance.
Who are Michael Lowe's colleagues?
Michael Lowe's colleagues are Ann Heard, Diane Barnett, Dubois Lee, Willie Hall, Amethyst J., John Pocus, Tiara Becoats.
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