Michael Lowe Email & Phone Number

Birmingham, Al, Us

Christian Life and Mental Health Coach with a coaching focus in life goals, behavioral addiction recovery, grief recovery, mental health recovery, leadership, career, and relationships.

Pittsburgh, Pennsylvania, Us

As Vice President, Sr. Software Engineering Manager, I lead and oversee the development and maintenance of AML Surveillance applications with a specific focus on transaction monitoring, currency transaction reporting (CTR), and FINTRAC reporting.Key Accomplishments:► Ensured the effectiveness and compliance of applications to support PNC Bank's anti-money laundering efforts and regulatory requirements.►Reduced team turnover rate and improved employee engagement.

Pittsburgh, Pennsylvania, Us

In this role, I oversaw and guided a dedicated team of application developers and analysts, entrusted with the critical responsibility of supporting our bank's AML Analytics Hub. I led efforts to foster widespread adoption and utilization of the AML Analytics Hub throughout the organization. I also collaborated as a key member of technical project teams across PNC by ensuring a comprehensive understanding of project requirements and my unwavering commitment to successful execution.Key Accomplishments:► Championed software development best practices and upheld rigorous compliance with change control protocols.► Promoted and facilitated the effective adoption and steadfast adherence to Agile principles.► Delivered routine briefings to executive leadership and BSA AML committees regarding staffing, development initiatives, and risk assessments within the BSA AML Technology program.

Birmingham, Al, Us

During my time here, I supervised teams of application developers by overseeing critical Bank Secrecy Act programs, encompassing Currency Transaction Reporting (CTR), Anti-Money Laundering (AML), Know Your Customer (KYC), OFAC Wires Screening, and OFAC Customer Screening applications. I also served as a technical sponsor for a project aimed at transitioning from an on-premises BSA application suite to a cloud-based BSA application suite.Additionally, I delivered routine briefings to executive leadership and regulatory authorities on matters about risk and compliance. Furthermore, I acted as the Scrum Master for application teams by facilitating agile ceremonies, overseeing the management of the product backlog, and optimizing team capacity utilization.Key Accomplishments:► Drove software development best practices across cross-functional teams of application developers by ensuring strict adherence to company policies and standards.► Orchestrated collaborative efforts between vendors and internal teams to ensure the seamless implementation of technical and operational requirements.► Collaborated on diverse technical project teams across BBVA by ensuring comprehension of operational requirements and effective incorporation into project deliverables.

Birmingham, Al, Us

In this tenure, I delivered routine briefings to executive leadership and regulatory authorities regarding risk and compliance matters. I also acted as the Scrum Master for our application team, facilitating agile ceremonies and ensuring efficient project management. I leveraged metrics to steer process enhancements, ultimately resulting in an improvement in the response time to internal customer inquiries.Key Accomplishments:► Directed a team of application developers to oversee applications for Bank Secrecy Act initiatives, encompassing AML, CTR, and KYC compliance.► Contributed to multiple technical project teams across BBVA by ensuring a comprehensive understanding of operational requirements and successful fulfillment.► Designed and deployed metrics to gauge time-to-resolution, backlog aging, and other pertinent backlog attributes.

Birmingham, Al, Us

During this role, I administered Oracle-based enterprise financial fraud and security system initiatives within my engineering support services team. I also led and coordinated multifaceted, cross-functional teams efficiently.Key Accomplishment:► Orchestrated project risk assessments, vendor relationships, project scope management, project budget oversight, and project timeline supervision.

Birmingham, Al, Us

As Senior Vice President, Operations, I monitored the daily functions and activities of cross-functional teams, including program/project management, IT operations, development, quality management, member services, and implementation services. During my tenure, I held management oversight for a significant majority (approximately two-thirds) of company resources. I also offered consultative sales support to prospective clients and reseller partners by facilitating the successful acquisition of new business opportunities. Additionally, I provided supervision for Agile methodology processes and directed a team of Scrum Masters.Key Accomplishments:► Achieved a 40% increase in revenue and maintained a remarkable 98% client retention rate by fostering revenue growth and enhancing client satisfaction among existing clients.► Conducted in-depth analysis of client profitability for performance enhancement that resulted in a 15% reduction in costs.► Guaranteed an impressive uptime of 99.99% and zero SLA breaches by establishing and managing service level agreement (SLA) metrics and performance benchmarks.► Ensured strict compliance with HIPAA and HITECH regulations as well as fostered operational excellence by formulating and executing internal policies and operational processes.► Recognized new product enhancement prospects and played a pivotal role in shaping the product design and roadmap for a SaaS solution.

Birmingham, Al, Us

At ChipRewards, Inc., I orchestrated the daily activities and functions of the program/project management and member services departments. Additionally, I delivered consultative sales assistance to prospective clients and reseller partners to facilitate the acquisition of new business.Key Accomplishments:► Boosted business revenue and heightened client satisfaction among the current client base.► Drove cost reduction and streamlined timelines by improving client implementation procedures.

During this tenure, I oversaw the day-to-day functions of the product development/management, technical services, and delivery services departments. I delivered quarterly reports to the board of directors and supervised budget compliance while pinpointing impediments to peak performance.Key Accomplishments:► Monitored utilization and billability metrics for service personnel by identifying factors for enhancement.► Offered supervision for the organization's agile methodology procedures and guided Scrum Masters.

I established the performance management and improvement office within the organization by executing critical performance enhancement projects. I provided guidance, nurtured growth, and offered coaching to both staff and leadership teams. Additionally, I managed project reporting and project accounting functions.Key Accomplishments:► Boosted the company's valuation in preparation for future sales by optimizing processes, streamlining communication, and elevating customer experiences.► Determined performance obstacles, conducted in-depth root cause analyses, and crafted effective solutions to eliminate hindrances.

Birmingham, Al, Us

Birmingham, Al, Us

Birmingham, Al, Us

San Francisco, California, Us

Bachelor Of Science (Bs), Computer Science & Mathematics

Life Coaching