Michael (Mike) Lower Email & Phone Number

Washington Dc, Va, Us

Assisted with project scope development/understanding and provided inputs on project methodology to senior stakeholders based upon analysis of project type. Consolidate inputs from developers and collectively provided inputs on activities/tasks, task level estimates, schedules, dependencies, and risks, as well as testing strategy, configuration, deployment, and hardware/software requirement. Analyzed resources required for each phase, conducted estimation of time utilization of different resources and activities, and prepared resource and development plan. Participated in knowledge transfer (KT) sessions conducted by customers and other business teams.* Led offshore MicroStrategy 2019 Upgrade Team for major client in environments that included 25+ servers involving offshore team (India) of administrators and testing resources. Earned recognition for “professionalism and work ethic.” Authored “how-to” manual of predictive metrics for MicroStrategy Consultants.* Led offshore testing team to validate reports migrated from On-site Teradata to Cloud snowflake. Provided MicroStrategy object analysis to determine number of reports that could be descoped from migration.* Successfully resolved numerous issues with MicroStrategy dashboards and reports.* Led team of MicroStrategy developers and testers in successful execution of major MicroStrategy upgrade effort.

Austin, Texas, Us

Produced self-service interim report for client, which required development of transformation layer between spreadsheet input and MicroStrategy Analytics Desktop to address I-server memory issues. Provided technical leadership and mentorship to new developers, overseeing deployment of technology for customers, and building scalable and sustainable enterprise reporting solutions. Interviewed business users to extract requirements fulfilling strategic and tactical information needs. Documented requirement specifications and related designs. Tested reports for data accuracy and conducted root cause analysis/remediation of issues. Executed project assignments to support overall objectives of engagement project plan. Planned activities and resource requirement of engagement. Ensured personal workflow alignment with engagement timetables.* Upgraded systems functionality and performance by integrating optimal system solution and implementing new methods of tracking project changes and comparing development project against test project. Improved processes by identifying changes in reports across projects and addressing customer needs.* Played pivotal role in 3 successful mergers by migrating data into MicroStrategy platform and providing technical support in reporting solution delivery.* Developed MicroStrategy Analytics Desktop app and implemented process improvements that enhanced testing and migration procedures. Prepared technical and user documentation based on standard software development principles.* Offered creative solutions during data warehouse reporting project for large cellular company. Translated business requirements into viable reporting solutions to meet company needs.* Conducted user training on data wrangling features of MicroStrategy Analytics Desktop, which provided users with knowledge on cleaning and formatting data in more straight-forward and efficient manner.

Tysons Corner, Va, Us

Developed, supported, maintained, and deployed high-value reporting solutions for leading US retailers, global consumer research companies, Fortune 500 companies, large manufacturing client, and top insurance companies. Developed report objects, reports, dashboards, subscriptions and intelligent cubes, data mart reports and automated Command Manager scripts that address clients’ business needs and technical requirements. Supported product upgrades, performance tuning, and testing documentations development/design to provide critical and constructive guidance to customers.* Participated in global product research firm’s client implementation of suite of reports that provided timely data not available anywhere else in the world at the time. Managed team based in Poland and met with client reps in Chicago and in Europe. Led team of developers in completing engagement and analyzing/resolving serious performance issues with solution. Assisted other teams with implementation.* Led development team accountable for development and implementation of reporting solutions for global product research company that included report objects, dashboards, subscriptions and intelligent cubes, data mart reports, and automated Command Manager scripts that helped address clients’ business needs and technical requirements. Oversaw team’s analysis, testing, and implementation of solution resolving significant performance issue, which impacted other teams. Aided other teams in implementing solution into projects.* Resolved persistent issue involving metrics improperly displaying on various reports developed for large national retailer. Corrected issue unsuccessfully resolved by numerous other developers, facilitating advancement of project to system testing.* Overcame challenge with evolving metric formulas, as well as duplicated and missing metric formulas, through creation of traceability matrix relating all current definitions to correct metric in original requirements.

Paris, France, Fr

Provided MicroStrategy development/analysis and business intelligence development/analysis expertise on 2 primary new development projects:MicroStrategy Developer/Analyst – Guidewire Reporting Project: Assisted large insurance organization with requirements of reporting layer obtaining data from Guidewire Claims Center; developed and tested proof of concept (POC) reports to demonstrate viability of creating reporting; functionally tested and verified reports. Technical environment included MicroStrategy Version 9 (utilizing Teradata database); SQL queries.Business Intelligence Developer/Analyst – Strategic POC Project (Data Warehousing): Created POC utilizing and integrating data from separate business units and customer/agency data sources; included metric design and development. Technical environment included UDB DB2 database; Xcelsius Dashboard Designer; TOAD SQL.► Successfully met extremely tight delivery date and exceeded client expectations creating data mart solution; coded metrics while simultaneously acquiring insight into Xcelsius Dashboard Designer. Business Intelligence Developer► Overcame challenge with evolving metric formulas as well as duplicated and missing metric formulas through creation of traceability matrix relating all current definitions to correct metric in original requirements. MicroStrategy Developer► Utilized industry and technical experience to estimate reporting project scope; collaborated effectively with development team leads and provided project estimations for proposals.

Woburn, Massachusetts, Us

Assigned to initiative documenting requirements and test plans for customer care reporting project; reports enabled post masters, regional and national managers to determine results of customer deliveries. Technical environment comprised MicroStrategy Version 8, using Oracle Database.► Demonstrated expertise through contributions to documentation of requirements, development of reports (60), executive dashboards (3) and test plans, testing/migration through test environments in preparation for implementation, and troubleshooting/correcting failed objects.► Subsequent to recent “go live,” earned recognition and appreciation for professionalism dealing with project risks; “Without their persistence to request continue to document the ETL risk and request additional ETL resources, this project would not have been released at this time.”

Us

Transitioned to role providing support and small project enhancements for several MicroStrategy projects; supported policy, claims, agency and customer business areas of organization. Technology included MicroStrategy Version 8 reporting from databases residing on Teradata.Accountable for troubleshooting, resolving, documenting and providing insight into issues caused by ETL and upstream systems; contributed to project implementations including new reports as well as adding objects to existing reports (consistent with internal customer requests).► Enhanced response and resolution of customer-reported issues through effective administration of problem management application.

Us

Positioned in role delivering operational, project planning/forecasting and budget ($26 million) support to Current Production Environment (CPE) management team; technologies included MicroStrategy, BRIO and Microsoft Excel, using ODBC Connections and VBA code, with applications employing data from Teradata.Scope of role comprised development of budget tools reporting on forecasting, task progression, resource allocation and remaining budgets (distributed as Excel spreadsheets); creation of underlying SQL and VBA code utilized to develop Excel spreadsheets.► Provided decision-making support and tools enabling teams to achieve “Exceeds” rating on budget performance for 3 years; included management of multi-million dollar budget to within ±3%.* Facilitated through creation of tools enabling granularity of project/resource-level data and ultimately providing ability to discern impacts of different decisions.

Us

Recognized for process-oriented capabilities and brought in to orchestrate development, standardization and enhancement of processes utilized across data warehouse; maintained process development inventory, facilitated project lead and process development meetings, and delivered progress to data warehouse leadership.► Improved processes focused on application development in data warehouse environment; saved overhead costs through execution of process standardization without need for additional staff.

Us

Led and contributed to development of claims reporting interface projects (supporting claims initiatives from claims systems and external/internal reporting systems); led enhancement of applications for several large development initiatives; ensured technical and project management contributions of 5 developers. Technical environment included mainframe COBOL application using flat files, composed of approximately 80 COBOL programs.► Notable projects – Class Plan M: Significant business modification requiring several new fields and rating criteria | Multi-channel Reporting: Addition of several new fields enabling reporting on affinity relationships as well as tracking policy origination of business channel (Affinity Partners, Web, Independent Agent, Exclusive Agent).► Facilitated significant reduction in defects and corresponding expenses through development of processes in addition to team adherence to testing and development of relative processes; saved hundreds of thousands of dollars through avoidance of costly reruns.* Lowered risk of missing attributes (resulting in production defects) through development and maintenance of process leading to functionally designed and fully tested code changes implemented in production.► Spearheaded implementation of several new processes; i.e. implemented new process including required step in testing phase comparing expanded COBOL source of transmitted program to expanded COBOL source of program replaced; step caught and corrected numerous occurrences prior to transmittal (otherwise resulting in defects and costly reruns).► Trained and developed techniques of associates new to IT; included training on applications as well as development processes implemented.

Electrical Engineering/Business Administration

Master'S Certificate In Project Management