Michael Cranney Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

I organise and orchestrate the setup of scheduled events in the Auckland region. This role has a strong administration focus while also managing staffing teams across multiple locations on a day to day basis.

Auckland, New Zealand

I arranged and promoted scheduled events for both the club and clients; and manage the day to day running of the hospitality side of the business.

Auckland, New Zealand

My position as Front of House (FOH) Manager at Q theatre is divided into 3 main areas: Show Management, Staff Training and Hiring and General Management, as below.Show Management duties:Running of show shifts and organisation of FOH team; planning of shows and festivals; security team management and co-ordination; organisation of merchandise sales; schools shows organisation and on the day coordination; FOH, client and incident reports at the close of each show; cleaning and organisation of theatre space; general administration; assisting other departments as required; rostering, manifests & briefing/schedule for building.Staff Training and Hiring duties:Training for FOH team; induction and training of new FOH/Usher Staff; conducting initial interviews for FOH and hospitality staff.General Management duties:Attending supervisor meetings and briefings; working as part of the management team; mediation and conflict resolution for staff and patron issues; first aid, general problem solving and emergency issues; fire evacuation & emergency shut down/lock down training; office supplies ordering.

Auckland, New Zealand

As a bar and floor manager in some of Auckland's most well-regarded venues, my duties included; events organisation, bar operations, table service end of day cash up and banking, staff briefing, barista, cocktails, and ordering.A major part of these roles is customer service based, especially while at the Jefferson where I conducted whiskey tastings at Auckland's premium whiskey bars.

Auckland, New Zealand

My position at ASB Waterfront Theatre was divided into two categories: Front of House Management for show days and Box Office sales. For the first six months of my employment, I ran the operations in the bar as the Bar Manager, as well as providing cover for the Food & Beverage Manager in the café/restaurant.Front of House duties:Full set up and management of usher teams; handling all inquiries from patrons; communicating and running of the house; handover to stage team; security team liaison.Box Office Sales:Day to day sales for shows; organising season subscriptions; phone and face-to-face sales and enquiries.I gained some experience and knowledge while working with the Audio Visual Technician’s assisting them with the set up and pack downs of the stage pre- and post-shows.

Auckland, New Zealand

Auckland, New Zealand

Diploma In Drama Directing And Script Writing, Film/Cinema/Video Studies

National Diploma In Public Service, Public Service

General Certificate Of Secondary Education (Gcse)