Michael Waters work email
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I have 10 years of experience helping healthcare organizations realize new programs and partnerships, foster innovation and experimentation, and equip decision makers with nuanced recommendations. I specialize in distilling the abstract or the complex into simple, actionable detail.I've worked across the healthcare industry, working for or on behalf of payors, providers, brokers, software and service providers, and — of course — patients. I have robust experience launching pilots, new programs, and lines of business; managing complex projects; overhauling operational processes; interfacing between diverse stakeholder groups; and building effective teams.I took an extended career break starting in late 2019, as some investment successes, combined with the arrival of COVID, prompted me to spend a few years focusing on family and cultivating new passions: woodworking, sewing, gardening, cooking, and ceramics. Some of my work is documented on my personal website: www.waters.works.
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Senior Director, Value Based Care OperationsU.S. Renal Care Sep 2024 - PresentPlano, Texas, Us -
Director, Value Based Care OperationsU.S. Renal Care Jun 2023 - Aug 2024Plano, Texas, Us
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Career BreakNov 2019 - May 2023In late 2019 I left my job with the intention of taking a brief career break, but some investment successes, coupled with the arrival of COVID, presented an opportunity to extend my time off and spend time focusing on family and cultivating new passions: woodworking, sewing, gardening, cooking, and ceramics, among others. Some of my work is shared on my personal website: www.waters.works.
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Head Of OperationsAtlas Health Jul 2019 - Nov 2019Seattle, Washington, UsJoined founding team as consultant to help lay operational foundations prior to initial product launch:• Partnered with Founder/CEO to refine product strategy and implementation approach• Identified and exposed previously unknown product gaps via in-depth user research and overhauled product roadmap to speed development of essential features• Developed plan for incremental transition to Atlas to quickly provide tangible value for clients while buying time for more robust product development -
Senior Manager, Partnerships & Program DevelopmentClover Health Nov 2018 - May 2019Nashville, Tennessee, UsLed Clover's Development Team, a four-FTE unit responsible for sourcing, contracting, and launching pilot programs and strategic partnerships.• Rapidly launched several lightweight pilot programs and experiments within complex care incubator to test efficacy of innovative care delivery models, including the “Clover Button,” a 24/7, on-demand, concierge care program enabled by technology, as well as a hospital-at-home trial program to prevent or divert avoidable inpatient admissions• Developed portfolio of “shovel ready” initiatives for implementation, based on prospective relationship building with leading digital health companies and collaborative development of novel value-based or at-risk payment models to offload member risk and align payment with outcomes• Partner to executive team and business unit leaders on enterprise-wide transformation initiatives and targeted business process improvement programs -
Manager, Partnerships & Program DevelopmentClover Health Jun 2018 - Nov 2018Nashville, Tennessee, Us
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Senior Associate, OperationsClover Health Oct 2017 - Jun 2018Nashville, Tennessee, Us
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Associate, OperationsClover Health Aug 2016 - Oct 2017Nashville, Tennessee, Us
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People & Culture LeadZenefits 2015 - 2016San Francisco, California, UsHand-picked by executive team for new role as owner of company cultural issues prior to that work being interrupted by 2016 company scandal and internal upheaval -
Small Business Sales And ImplementationZenefits 2014 - 2015San Francisco, California, UsFounding member of Zenefits Small Business Team, tasked with developing a new line of business for the company to profitably sell, onboard, and support small and/or newly-founded companies.• Developed streamlined sales, onboarding, and support model, which led to lowest CAC and ongoing servicing costs of any line of business in the company and faster insurance application approval timelines• Highest NPS score (peak of 71) across all sales and implementation teams
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Senior ConsultantNordic Consulting Partners, Inc 2014 - 2014Madison, Wi, UsExperienced project management consultant for KP ClaimsConnect, Kaiser Permanente's multi-year transition to a new operational model for claims processing. -
Revenue Cycle AdvisorEpic 2012 - 2013Verona, Wi, UsYoungest employee to be promoted to Revenue Cycle Advisor, high-visibility role as trusted advisor to customer executives on implementation best practices, business office transformation, and change management planning.• Stack-ranked in highest performance tier among over 2000 employees in Implementation Division• Selected for special commendation from President and COO for crisis management and risk-mitigation effort leading to successful Go-Live after being staffed to troubled 18-month project just ten weeks before launch -
Application ManagerEpic 2011 - 2012Verona, Wi, UsLead project manager and executive liaison across five implementations of Epic's Resolute Hospital Billing software.• Sole employee in division staffed to four concurrent projects; led total of five multi-year revenue cycle software implementations for leading health systems, representing >$4B in annual revenue• Supervised five junior employees to direct and manage the work of over 50 client implementation analysts
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Application CoordinatorEpic 2010 - 2011Verona, Wi, Us
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Operations CoordinatorWhistlepig Straight Rye Whiskey 2010 - 2010Shoreham, Vermont, UsHelped launch brand, complete first bottling run, and fulfill first-ever order as first full-time employee for award-winning premium rye whiskey brand -
Senior Admissions FellowMiddlebury College 2009 - 2010Middlebury, Vermont, UsOne of 10 seniors selected to conduct evaluative admissions interviews for applicants and represent the College to groups of 50-100 parents and students -
Student Brand Manager For Middlebury CollegeRed Bull 2007 - 2009Fuschl, At -
Architectural InternBread Loaf Corporation 2008 - 2008Middlebury, Vermont, Us
Michael Waters Skills
Michael Waters Education Details
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Middlebury CollegeArchitectural Studies -
Danish Institute For Study Abroad (Dis)Architecture
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Northfield Mount HermonPostgraduate Certificate
Frequently Asked Questions about Michael Waters
What company does Michael Waters work for?
Michael Waters works for U.s. Renal Care
What is Michael Waters's role at the current company?
Michael Waters's current role is Healthcare innovation | waters.works.
What is Michael Waters's email address?
Michael Waters's email address is m.****@****ail.com
What is Michael Waters's direct phone number?
Michael Waters's direct phone number is +161789*****
What schools did Michael Waters attend?
Michael Waters attended Middlebury College, Danish Institute For Study Abroad (Dis), Northfield Mount Hermon.
What are some of Michael Waters's interests?
Michael Waters has interest in Education.
What skills is Michael Waters known for?
Michael Waters has skills like Project Management, Start Ups, Management, Public Speaking, Analysis, Sustainability, Writing, Project Planning, Critical Thinking, Creative Problem Solving.
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