Michael Mai's Location
Bothell, Washington, United States, United States
Michael Mai's Contact Details
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About Michael Mai
I've been in the industry for over 30 years and have been rooted in technology, programming all the while. My passion is to solve problems - business, people, technology - to help move teams at high velocity. I value teamwork above all and imagination a close second.
Michael Mai's Current Company Details
Michael Mai Work Experience Details
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Co-FounderAt Dawn TechnologiesLynnwood, Wa, Us
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Vp, Technology And Chief ArchitectTarget May 2023 - Oct 2024Minneapolis, Mn, Us -
Vice President, Technology (Supply Chain)Nordstrom Dec 2018 - Dec 2023Seattle, Washington, UsPower the innovation of new technology stacks, modernizing decades legacy designs. Responsible for $1B+ USD of new fulfillment centers leveraging bleeding-edge robotics to bring greater efficiencies and shortened delivery times to customers nationwide. The goal is to bring SLAs down from 3-11 days to under 3 days in major population densities.Also responsible for all of Nordstrom customer fulfillment and store replenishment through this supply chain network, representing more than $15 Billion annual revenue. Currently engaged in helping drive company wide impact in the way that customer demand meets supply chain flow constraints (enterprise supply planning); in doing so, we will better meet customers where they are driving up efficiency and customer satisfaction. Responsibilities include multi-disciplinary teams spanning 300+ people across the globe. -
Senior Director Of Technology - FctsExpedia Group Feb 2017 - Nov 2018Seattle, Wa, UsThe charter includes the Order Management Systems and a massive effort to bring large-scale automation of financial transactions to Expedia. Responsibilities include the remit of multiple disciplines, migration to AWS/Cloud stacks and an onus to drive forward systems than process USD $90+ Billion in online and backend financial transactions. Resiliency is key here. -
Senior Director, Technology - HotwireHotwire Feb 2015 - Feb 2017Lead a diverse backend teams working on Search, Pricing, platform, payments and Data Warehouse & Business Intelligence (BI/DW) at Hotwire, a brand under the EI umbrella. These teams transformed the technology stack by introducing machine learning techniques to drive new pricing strategies and leveraged Multi-Armed Bandit testing. We strove for agility via SCRUM, AWS enabled services, Docker containers, Nginx and Continuous Delivery (CI/CD). In the process of technology transformation, we also started to transform several business systems into radically positive results; database Marketing initially underperformed but after we revamped the tech base, we saw results that eclipsed all expectations.
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Senior Director Of Technology - Global Technology OrganizationExpedia Feb 2012 - Feb 2015Seattle, Wa, UsLead multi-continental teams spanning Beijing, Montreal, Bellevue and London to work on extremely high scale services and pioneering technologies. Overall team exceeded 100 people and am responsible for 11 Million operating budget. The diversity of systems ran the gamut:geography search, machine learning to Natural Language Processing (NLP) and Search Engine Marketing to power SEM automation. Systems also included highly distributed caches built in-house serving over a billion transactions per day and formed the fabric on which Expedia builds other systems.
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Director Of Technology - Global Technology OrganizationExpedia Feb 2010 - May 2012Seattle, Wa, UsTook Responsibility for the EWS business unit within Expedia, enabling B2B transactions at a large scale.
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Software Development Manager - Air SupplyExpedia Mar 2008 - Mar 2010Seattle, Wa, UsLed onshore and offshore teams in the air supply systems. The range of applications included front end and backend tools/systems while languages spanned C++, T-SQL, Freemarker and other UI conventions.I was responsible for sourcing, recruiting, hiring and running the offshore team which ran in Shenzhen and Beijing.
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Program ManagerMicrosoft Jul 2005 - Mar 2008Redmond, Washington, Us -
Manager, Software DevelopmentGiftcertificates.Com Feb 1999 - Feb 2005Omaha, Ne, UsEnvironment: Windows 2000 with .Net(C#), Java, MS SQL 2000, MS CRM, T-SQL, SOAP, ColdFusion• Ushered in the implementation of a new product offering – B2B transactional systems• Streamlined fraud and customer credit processes, introducing increased automation and a system overhaul. Improved efficiencies and cut costs: • The original team consisted of 15 members condensed to 6 due to automation and efficiencies gained (not layoffs). • Reduced fraud attempts by 70% and fraud losses by 50% -
Senior Software DeveloperGiftcertificates.Com Feb 1999 - Jan 2002Omaha, Ne, Us• Ushered in the implementation of a new product offering – B2B transactional systems• Streamlined fraud and customer credit processes, introducing increased automation and a system overhaul. Improved efficiencies and cut costs: • The original team consisted of 15 members condensed to 6 due to automation and efficiencies gained (not layoffs). • Reduced fraud attempts by 70% and fraud losses by 50%
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Software DeveloperMsnbc 1997 - 1999New York, New York, Us
Michael Mai Skills
Software Development
Web Services
C#
Agile Methodologies
Software Engineering
Sql
Scrum
C++
Database Design
Integration
Microsoft Sql Server
Java
Team Leadership
Testing
Soap
Software Design
Agile Project Management
Big Data
Transact Sql
Unix
Cassandra
Message Queue
Offshore Management
Representational State Transfer
Large Scale Systems
Json
Data Warehouse Appliances
Business Intelligence Projects
Microsoft Office
Visio
Troubleshooting
Windows 7
Computer Hardware
System Administration
Service Desk Management
Lotus Notes
It Operations
It Management
Vpn
Technical Support
Field Service
Service Desk
Cross Functional Team Leadership
Fda
Online Help Development
Windows Server
Process Improvement
Customer Service
Business Analysis
Help Desk Support
Bmc Remedy
Medical Devices
Sharepoint
Itil
Hardware Diagnostics
Active Directory
Hardware
Six Sigma
System Deployment
Software Documentation
Customer Satisfaction
Continuous Improvement
Project Management
Windows
Printers
Erp
Management
Vendor Management
Disaster Recovery
Software Installation
Vmware
Blackberry
Laptops
Operating Systems
Michael Mai Education Details
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University Of WashingtonComputer Science -
University Of WashingtonComputer Science
Frequently Asked Questions about Michael Mai
What company does Michael Mai work for?
Michael Mai works for At Dawn Technologies
What is Michael Mai's role at the current company?
Michael Mai's current role is Co-Founder.
What is Michael Mai's email address?
Michael Mai's email address is wa****@****ail.com
What is Michael Mai's direct phone number?
Michael Mai's direct phone number is (425) 679*****
What schools did Michael Mai attend?
Michael Mai attended University Of Washington, University Of Washington.
What are some of Michael Mai's interests?
Michael Mai has interest in Children.
What skills is Michael Mai known for?
Michael Mai has skills like Software Development, Web Services, C#, Agile Methodologies, Software Engineering, Sql, Scrum, C++, Database Design, Integration, Microsoft Sql Server, Java.
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