Dr. Michael Mainier Email & Phone Number

Buffalo, New York, US

Buffalo, NY, US

London, GB

Pittsburgh, PA, US

Overview:Develop, execute, and evangelize the product strategy for an enterprise, web-based Learning Management System (LMS) providing adaptive math instruction for over two million students nationwide. −Lead an Agile, cross-functional team of Engineers, User Experience Designers, Content Editors, and Business Analysts to ensure on-time delivery of 15.

Conshohocken, PA, US

Led adoption of quality assurance / project management best practices within TMG Health's Pittsburgh Technology Center. Responsible for assembling and leading an in-house team of test analysts providing test coverage and support for the development of TMG's flagship Medicaid Pharmaceutical Benefits solution. Oversaw strategic direction of offshore vendor.

Pittsburgh, Pennsylvania, US

Responsible for ensuring the highest quality product offering and user experience. Bossa Nova Robotics creates advanced robotic toys that provide higher level intelligence, interactivity, personality and environmental adaptability than any other platform or device. Through a proprietary robot cloud services platform, each consumer product seamlessly.

Pittsburgh, Pennsylvania, US

Provided support to Highmark's testing center of excellence to develop and execute testing strategy at a program wide level within the Independence Blue Cross conversion to the Highmark Insurance platform. Mitigated risks to multiple projects within the program through managing a centralized pool of test analysts. Organized and facilitated meetings between.

Pittsburgh, PA, US

Supervise the Interactive Quality Management Coaches’ contributions to EDMC Interactive, education systems’ online marketing and cross-functional agile or traditional project and product development teams to ensure that interactive deliverables meet the highest standards of quality. This includes, but is not limited to, accessibility, usability.

Pittsburgh, PA, US

Oversee quality assurance to ensure proper functionality, usability, security, and accuracy of lead generating website properties for Artinstitutes.edu, SouthUniversity.edu, BrownMackie.edu and Argosy.edu. Develop, review and revise processes, procedures, workflows and standards to serve as foundation for Interactive QA department.

Pittsburgh, PA, US

- Directed client services department in diagnosing usability obstaclesThis led to an overall increase of transactions to $14,000,000 in 2007; an increase of 30% over the previous year. - Managed business transactions between national and international service providers and buyers ranging from $1,000 to $30,000 daily. - Oversaw remote support team in.

Moon Township, Pennsylvania, US

- Conducted college level courses in communications and information systems to senior level students and serve as an academic advisor. - Prepared and presented lectures to students on document design practices, research and compile specialized materials for outside reading assignments and stimulate class discussions.- Extensive knowledge and application of.

Plano, TX, US

Recruited out of FedEx Kinko’s Leadership Program by Pittsburgh district to turn around operations of three underperforming centers that were negatively impacting the district’s profitability. Hired and supervised team members for each location performing the following Human Resource roles; interviewing, evaluating, scheduling, counseling, coaching and.

D.Sc., Information Systems And Communication

M.S., Info Sys Mgmt

B.A., Communications