Responsible for driving and facilitating member engagement across North America and supporting ACCA members as well as Senior Members in the USA and Canada through a variety of channels. My role also has a growing focus on enhancing member value through local partnerships and community initiatives that promote membership retention, growth and satisfaction, and drive stronger brand recognition across North America.

Greatway Financial was established to help families build a better future through financial independence. We are committed to investing in happiness, by offering proven growth strategies, education, life security, and wealth insurance as a steppingstone for families to achieve freedom. I am currently Licensed in Alberta, BC and Ontario to provide you these Services:- Savings & Growth: Combine the power of saving and insurance retirement planning strategies, to grow your wealth… Show more Greatway Financial was established to help families build a better future through financial independence. We are committed to investing in happiness, by offering proven growth strategies, education, life security, and wealth insurance as a steppingstone for families to achieve freedom. I am currently Licensed in Alberta, BC and Ontario to provide you these Services:- Savings & Growth: Combine the power of saving and insurance retirement planning strategies, to grow your wealth exponentially, and enjoy financial freedom.- Life Insurance: Remove the burden of uncertainty. Ensure the livelihood and future of your loved ones with security, health, and financial protection.- Disability Insurance: Secure income protection in the event of disability, and physical limitation to work.- Mortgage Protection: Ease the responsibility of home-ownership by safeguarding your home for the duration of your mortgage.- Business Protection: Shield your company's growth and financial well-being in the event of business interruption or need for operational support.- Travel Insurance: Travel with ease during your travels while you enjoy the discovery of new experiences around the globe.- Critical Illness Protection: In life’s most unpredictable moments, receive a benefit to protect your family in times of crisis.- Final Expense Insurance: Pre-plan your final expense costs and give your family the financial support they need in their most vulnerable hour. Show less

Remotely working with the Nigerian team to implement marketing and sales strategies to help grow the business.Developing training programs and power points presentations for the team to use on the field.Conducting online research into business opportunities and partnerships that brings business to the company.Facilitating virtual training courses for individuals and organizations focusing on customer service, sales and marketing.Review business proposals that… Show more Remotely working with the Nigerian team to implement marketing and sales strategies to help grow the business.Developing training programs and power points presentations for the team to use on the field.Conducting online research into business opportunities and partnerships that brings business to the company.Facilitating virtual training courses for individuals and organizations focusing on customer service, sales and marketing.Review business proposals that highlight the firm's strengths and proffer solutions to improve client's business.Developed and maintaining customer services processes/procedures that helps to attract and retain clients.Participating in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.Using coordination and planning skills to achieve results according to schedule. Show less

Responsible for increasing the knowledge of Moto devices within the store. Acting as one of the go to expert on Motorola devices within the district and at the store.Promoting the sales of Moto devices by coaching associates on the unique features to demonstrate to consumers.

Communicating daily and weekly marketing/sales promotions via whatsapp group chat.Managing opening and closing procedures and recommended changes to enhance efficiency of daily activities.Handling customer complaints and escalations with over 90% resolution.Coaching sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.Conducting weekly staff coaching to motivate staff members… Show more Communicating daily and weekly marketing/sales promotions via whatsapp group chat.Managing opening and closing procedures and recommended changes to enhance efficiency of daily activities.Handling customer complaints and escalations with over 90% resolution.Coaching sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.Conducting weekly staff coaching to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.Rotating merchandise and displays to feature new products and promotions.Promoting professional growth and constantly facilitate talent development of each associate to drive performance excellence.Attaining expert level of product knowledge, becoming go-to person for major sales and product informationVerifying inventory counts remain within monthly tolerance levels and compiled financial data in compliance with budget. Show less

Actively engaged with mall shoppers in discussions that increased pipeline and conversion rates weekly.Generated sales lead through social media platforms and got most clients from network to shop with us.Frequently exceeded weekly sales target and got average of 3 gold stars per month based on networking skills and ability to build rapport with people.Prepared merchandise for sales floor by pricing or tagging and helped customers locate products and checked store system… Show more Actively engaged with mall shoppers in discussions that increased pipeline and conversion rates weekly.Generated sales lead through social media platforms and got most clients from network to shop with us.Frequently exceeded weekly sales target and got average of 3 gold stars per month based on networking skills and ability to build rapport with people.Prepared merchandise for sales floor by pricing or tagging and helped customers locate products and checked store system for merchandise at other sites.Engaged with customers to effectively build rapport and lasting relationships.Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.Processed product returns and assisted customers with other selections.Achieved average sale of 0.25 activations per hour and increased sales during shifts by offering advice on purchases and promoting additional products. Show less

Providing permanent benefits to Union members and members of well-known associations and their families.Building highly successful team in dynamic company with fantastic growth.Coaching team members on how to follow up on leads and close sales at 85%. Also assisting agents to achieve organizational goals.Monitoring and evaluating fellow agents' to achieve 80% performance.Maintaining businesses' database by entering and verifying information with 100% accuracy.

The Moose Hide Campaign is a grassroots movement of Indigenous and non-Indigenous men and boys who are standing up against violence towards women and children. During my internship as the Communications Coordinator I: • Collaborated with the leadership team to offer recommendations, developed and created communications solutions that drove growth of our social media presence through timely and targeted posts which led to over 35% increase in engagements, followers, like &… Show more The Moose Hide Campaign is a grassroots movement of Indigenous and non-Indigenous men and boys who are standing up against violence towards women and children. During my internship as the Communications Coordinator I: • Collaborated with the leadership team to offer recommendations, developed and created communications solutions that drove growth of our social media presence through timely and targeted posts which led to over 35% increase in engagements, followers, like & shares.• Created content for company Social Media pages and regularly posted and promoted key messages at scheduled periods 3 times weekly through Facebook, Twitter and Instagram which increased website traffic.• Created promotional campaigns online and on campus as part of project role in organizing February 2018 Moose Hide Campaign Provincial Gathering and Day of Fasting.• Prepared event communications for February 2018 Moose Hide Campaign Provincial Gathering and Day of Fasting, took photographs during event, and promoted on Social Media.• Worked on marketing aspect of organization's 5-year strategic plan to help increase brand awareness within campuses across Canada which has been implemented.• Updated Social Media pages with well-coordinated communications aimed at conveying information, generating interest, and mitigating negative press.• Leveraged analytics to optimize communications strategies, better targeting audiences and achieving desired engagement and responses. Show less

Leading the Sales and Business Development Team to develop the ACCA business in the Lagos & Western region through provision and implementation of Strategic direction and delivery of our Key Performance Indicators in the nine (9) states of Northern Nigeria. Reporting to the Country Head, I was also responsible for the provision of support and direction for other functions in the region and country, Education recruitment and partnerships, Customer Service, Product Development, HR and… Show more Leading the Sales and Business Development Team to develop the ACCA business in the Lagos & Western region through provision and implementation of Strategic direction and delivery of our Key Performance Indicators in the nine (9) states of Northern Nigeria. Reporting to the Country Head, I was also responsible for the provision of support and direction for other functions in the region and country, Education recruitment and partnerships, Customer Service, Product Development, HR and Compliance.Reporting to the Country Manager of ACCA Nigeria, my responsibilities and achievement:Led the regional Business Development team to develop and implement innovative ways to carry out sales and marketing presentation, organise event marketing campaigns through continuous training on product knowledge and customer evolution that made the team achieve the highest number of new recruits in two consecutive years within the country and in Africa.Created a regional plan for customer service –acquisition and retention with a focus on increased employability of our members by developing relationships and working with various organizations to hire and support ACCA members which increased our retention from 87% to 95% which grew yearly.Managed a portfolio of B2B relationships within 9 states of the Western region in Nigeria and my team increased strategic partnerships from 36 to 83 country wide within two (2) years. Built strategic relationships with Chief Executive Officers, Chief Financial Officer and Human Resources Managers of organization and achieved recognition and adoption of ACCA as the professional accountancy partner of choice.Through customer and market insight, I worked with product development and Learning and Development teams to introduce and implement new pricing strategy and payment options country wide which I and team championed by training and supporting other regional heads and their team. Show less

Managed twenty-six (26) B2B accounts and developed ten (10) additional accounts comprising tuition providers, employers and strategic partners to ensure delivery of excellent customer service and support to members.Generated new business and referral clients in partnership with ACCA members and senior executives within corporate port-folio.Worked with global marketing and sales departments to facilitate communication and deliver personalized solutions to… Show more Managed twenty-six (26) B2B accounts and developed ten (10) additional accounts comprising tuition providers, employers and strategic partners to ensure delivery of excellent customer service and support to members.Generated new business and referral clients in partnership with ACCA members and senior executives within corporate port-folio.Worked with global marketing and sales departments to facilitate communication and deliver personalized solutions to customers.Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.Networked with business leaders and senior executives of organizations to identify clientele within local community.Made customer retention calls to existing members to ensure outstanding fees were paid before the deadline and retained 100% in the first year.Coordinated and managed media relationships with journalists from ten key newspapers to promote company's brand.Managed CRM database of qualified leads through referrals, cold calling, direct mail, email campaigns and networking.Increased product awareness and sales through social media engagements and delivery of power point presentations to audience of 300+ on campuses and at events.Sent emails to and received calls from members regularly to keep them abreast of new products, initiatives, and events.Monitored issues carefully and reached out to customers and members to provide immediate resolution and maintain satisfaction.Got global recognition and was promoted to Business Development Manager amidst strong competition. Show less

Developed new process for capturing data of prospective clients for effective follow up.Organized first regional student recruitment event with 1,565 participants and 326 sales made same day.Pointed students to relevant information about academic and personal support services available on company's website and tuition centres.Advised students individually and in groups by delivering monthly customer service presentations on ACCA product awareness and programs for… Show more Developed new process for capturing data of prospective clients for effective follow up.Organized first regional student recruitment event with 1,565 participants and 326 sales made same day.Pointed students to relevant information about academic and personal support services available on company's website and tuition centres.Advised students individually and in groups by delivering monthly customer service presentations on ACCA product awareness and programs for individual interests to audience of 100-350 students.Planned and promoted career and employment-related programs and events such as career planning presentations, resume writing programs and career workshops.Collaborated with and assisted 11 tuition centres to teach ACCA qualifications which helped ACCA, Nigeria to achieve sales target for student recruitment.Instructed students and affiliates in career development techniques, such as job search and application strategies, resume writing and interview skills.Made average of 35 daily sales calls and converted 15%.Carried out sales and recruitment activities weekly and exceeded target.Demonstrated respect, friendliness and willingness to help wherever needed. Show less

Developed a successful program to organize bi-weekly 2-3 days special training courses for individuals, entrepreneurs, and employees of various organizations with topics focused on improving the various aspects of their businesses/organizations which was based on analysis of the feedback forms completed by participants at the end of each weekly workshop.Developed training programs and organized twenty public workshops with an average of 125 participants at each workshop through… Show more Developed a successful program to organize bi-weekly 2-3 days special training courses for individuals, entrepreneurs, and employees of various organizations with topics focused on improving the various aspects of their businesses/organizations which was based on analysis of the feedback forms completed by participants at the end of each weekly workshop.Developed training programs and organized twenty public workshops with an average of 125 participants at each workshop through effective marketing and sales campaigns.Developed a new strategy for marketing special trainings and workshops to target participants and organizations which increased the numbers of participants from 1800 to over 2, 500 in a year.Worked with existing and new customers to understand needs and provide excellent service as well as develop relevant training programs.Used critical thinking to break down problems, evaluate solutions and make decisions.Drove operational improvements in developing training materials which resulted in savings and improved profit margins.Led projects and analyzed data to identify opportunities for improvement.Facilitated external trainings along with workshops and used the platform to market product and service.Wrote proposal and partnered with corporate organizations to develop and organize business development and entrepreneurship programs to promote their CSR initiatives within the community.Designed newspaper adverts and negotiated price with specific newspaper outlets to publish our adverts bi-weekly.Designed flyers and develop strategies to get them across to the public by placing them at front desk of restaurants and eateries, information desk at banking halls and business centres.Represented the Foundation as a guest speaker at various youth development events and facilitated both internal and external training for youths and young adults. Show less