Michael Malec Email & Phone Number

Louisville, Kentucky

• Assess Non-National retailer’s financial standings in order to better understand their positioning and their overall effect on the Non-National accounts.
• Manage the Lowe’s Account to meet past due, monthly, and quarterly targets as set by upper management ($150 Million+ in total dollars to manage)
• Run bi-weekly conference calls with parties from both GE Appliances and Lowe’s to work together to solve logistical problems between companies.
• Ability to discover new problems in Lowe’s files when they occur, and then create solutions on how to fix each problem.
• Train new hires on both National and Non-National teams to help them coalesce into their positions as smooth as possible.

Lexington, Kentucky

- Originated, structured and closed residential mortgage loans. Communicated directly with each client to ensure them of a smooth loan process from initial loan application through the closing of their purchased home.- Created self marketing tools to engage prospective clients and customers (cold calling, business cards, flyers, social media, community.

Lexington, Kentucky

• In depth work of business development and full cycle sales of personal loans, automobile loans and other credit related products. Attained $345,000 in total loan lending from January 2016-March 2016.
• Acquired credit underwriting techniques and skills. Worked on a daily basis with Experian, TransUnion, and Equifax.
• Managed servicing and collections activities of consumer accounts.
• Worked with 50+ customers per day, providing detailed and personalized care to improve customer relations and customer retention.- Communicated with future and current customers to answer any questions they had and to.

Findlay, Ohio

- Worked efficiently to enhance Speedway brand name over other brand name convenience stores in the area.- Ran the business to a profit by ensuring sales floor was kept clean/organized, as well as monitoring competitor prices to make sure store was always within a competitive price range.- Increased profits through effective sales training and.

- Increased company profit by increasing door to door sales numbers and house quotas.- Conducted orientation sessions and organized on-the-job training for new hires.- Organized and edited training manuals, multimedia visual aids, and other educational materials.- Learned to motivate and be successful myself to achieve managing my own business within the.