Michael Malec Email & Phone Number

Louisville, Ky, Us

Louisville, Kentucky

• Assess Non-National retailer’s financial standings in order to better understand their positioning and their overall effect on the Non-National accounts.• Manage the Lowe’s Account to meet past due, monthly, and quarterly targets as set by upper management ($150 Million+ in total dollars to manage)• Run bi-weekly conference calls with parties from both GE Appliances and Lowe’s to work together to solve logistical problems between companies.• Ability to discover new problems in Lowe’s files when they occur, and then create solutions on how to fix each problem.• Train new hires on both National and Non-National teams to help them coalesce into their positions as smooth as possible.

Lexington, Kentucky

- Originated, structured and closed residential mortgage loans. Communicated directly with each client to ensure them of a smooth loan process from initial loan application through the closing of their purchased home.- Created self marketing tools to engage prospective clients and customers (cold calling, business cards, flyers, social media, community meetings, etc.) to expand my personal business. Built off of relationships already developed with current and former clients (growing referral business). - Assessed clients’ financial situations to develop strategic financial planning solutions- Researched industry competitors and compiled detailed analysis data

Lexington, Kentucky

• In depth work of business development and full cycle sales of personal loans, automobile loans and other credit related products. Attained $345,000 in total loan lending from January 2016-March 2016. • Acquired credit underwriting techniques and skills. Worked on a daily basis with Experian, TransUnion, and Equifax. • Managed servicing and collections activities of consumer accounts.• Worked with 50+ customers per day, providing detailed and personalized care to improve customer relations and customer retention.- Communicated with future and current customers to answer any questions they had and to describe all products and services available to them.- Created efficient record keeping techniques to enhance the speed and service of satisfaction among long term customers.- Drafted and managed print, online, and social media communications designed to promote company brand, image, and values, all while increasing profit

Findlay, Ohio

- Worked efficiently to enhance Speedway brand name over other brand name convenience stores in the area.- Ran the business to a profit by ensuring sales floor was kept clean/organized, as well as monitoring competitor prices to make sure store was always within a competitive price range.- Increased profits through effective sales training and troubleshooting profit loss areas. Attained highest sales numbers in push categories from June-August 2013.- Managed staff of six sales associates, two team leaders, and one assistant manager by teaching them proper sales and marketing techniques designed by myself and the store’s district manager

- Increased company profit by increasing door to door sales numbers and house quotas.- Conducted orientation sessions and organized on-the-job training for new hires.- Organized and edited training manuals, multimedia visual aids, and other educational materials.- Learned to motivate and be successful myself to achieve managing my own business within the company itself