Michael M. Email & Phone Number

Us

Us

Managing all Information Systems and supporting the departments for the City, including:City Hall- City Management, HR, Administration, Finance, Planning & Engineering, Information TechnologyFire Department- Network, devices, users, and telecommunicationsMarine Safety- Network, devices, users, telecommunication, and Costal CamerasCommunity Buildings- Fletcher Cove, La Colonia Park, Skate Park.

San Marcos, Ca, Us

In addition to providing IT services for University Police, I now manage the Telephone Services data center, projects, and staff for the campus.

San Marcos, Ca, Us

Working with University Police in the Systems Integration Group is my primary responsibility. My job is to ensure critical systems remain up, including the 911 recorder system, RIMS, ARJIS, and Fire. These are all part of the public safety answering point (PSAP) utilized at the University, which provide emergency services to the local area. I also offer tier 1, 2, 3, and 4 (vendor) support for any of the computers, servers, applications, and printers for the Police Department, along with backup support for Student Health Counseling Services and Identity Management.

San Marcos, Ca, Us

Worked with all faculty, staff, and students via a ticketing system called Helpspot. I was also part of the refresh program which involved replacing old machines on campus with newer models, wiping/reloading OS builds, troubleshooting network, firewall, and role-based access to systems. Assisted with special projects which included testing and implementation of the new Windows 10 Enterprise image for campus, deploying thin clients to users, working with mission critical groups such as Student Health Counseling Services, University Police, and the President of the University on IT projects.

I absorbed four new primary responsibilities, on top of what I had done previously as Tech Support/Web Master: Supervise and maintain IT efficiency in the IT staff, strategically plan annual budgets for the department, meet with Business Committee Executives and Directors of other departments for strategic planning of new projects for the organization, while maintaining and updating the website URL: sanpasqualbandofmissionindians.org

Maintaining tribes Exchange Server, Desktop troublshooting, Virus/Malware Protection and Network Security, IP Configuration for routers and VoIP systems, Engineered a Fiber Optic Campus layout for all buildings, search for Federal Grants to expand IT functions (Multi-media, and Broadband Business), Service San Pasqual's Fire Department IT needs, Engineer a surveillance room system for security, Supervise other IT employees by organizing schedules and providing leadership on projects and train employees on how to utilize software and computer hardware more efficiently.

Completed graphic design work using Adobe Suite (Photoshop, Illustrator) from being assigned side projects that involved creating flyers, holiday cards, and designing a newsletter sent out to staff and tribal members. My work generated a template used to this day and utilized both Microsoft Office and Adobe Photoshop CS5 to accomplish many of the projects assigned to me. As a result, two quarterly newsletters were sent out. San Pasqual created a policy that all holiday cards, eulogies and other desktop publishing needs will be completed internally through me which saved them thousands of dollars of contracted work each year.

Maintained 30 computers ensuring the computer lab was properly networked to the printers and also making sure they were able to run the games and software for the children in the Education Department. Created a multi-media lab and taught the students how to create movies on a Mac operating system, this included short social skill videos, designing special effects in digital media. Used iMovie, Adobe After effects CS5 and Adobe Photoshop to create the illusions. Also created a file share system for the teachers which allowed them to store and share information while backing up onto a physical hard drive on the network.In addition I was also in charge of the middle school and high school classrooms at different times. In these classrooms I tutored and mentored the students to help them get better grades. I served as a board member for Inter Tribal Sports (ITS) helping our youth succeed in softball, flag football, and basketball.

Master'S Degree, Management Information Systems And Services

Bachelor Of Science (B.S.), Information Technology

Associate Of Science (A.S.), Computer Science

Fire Academy 1, Fire Fighter