Executing Specific Retail University Programs and Training Initiatives as Defined by Global Retailteam.Drive & Mentor Trainers, Coach Store Teams in execution of Adidas store Level Program (RP, ARP, SM,iLead, iCoach & SIM) for South.Lead and manage sales training projects, Technical & Process training as agreed with the MarketRetail Director & Global RetailDrive Digital learning platform "Arena" & analytics of Consumer experience program for PAN IN.

Plan Organise Manage and Conduct all Training targeted at our Sales Team, Customer Care, Architect and End Clients As per Corporate Guidelines for Entire Zone.Track industry trends and Competition moves provide Feedback to Head Of Training & Development DepartmentComplete Mentoring Of Zone Sales Team To Develop Sales Effectiveness and Delivery.

Plan Organise Manage and Conduct all Training targeted at our Sales Team, Customer Care, Architect and End Clients As per Corporate Guidelines for Entire Zone.Research and Developing Corporate Product and Technical Modules of New Products and Product modifications Timely.Perform data base post training knowledge enhancement analysis and align module/delivery for low knowledge enhancement

Handling service functions for enhancing operational effectiveness; streamlining the working Standards, Operating Systems for enhanced operations.Ensuring high dealer / customer satisfaction, achieving best outcome leading to achieving / exceeding parts target and service revenue.Pre Sales - Product Presentation To Corporate/High End Clients & Architects On Technical Attributes

Mentoring & motivating the team towards 100% customer satisfactionConceptualising & implementing service plans / policies for ensuring accomplishment of business goals and effectively using potential of authorised service network.Providing immediate service support to the clients for resolving their issues and complaints in compliance with preset guidelines and rules.Ensuring high dealer / customer satisfaction, achieving best outcome leading to achieving / exceeding parts target and service revenue.