Mike Miller Email & Phone Number

Maple Grove, Minnesota

District Manager-Unassigned

Executive Team Lead, Salesfloor, Human Resource and Logistics March 2009-Current• Manage 10 team leaders, supervise and train over 150 team members.• Maintain top customer service ranking in district. • Improve store metrics over 25%, driving increased sales comp of 4.5% YTD, financial accountability.• Daily management of $60 million annual store, control all monthly budgets.• Group trainer for new in role Executive Team Leads.• Serve as a district resource in multiple areas of expertise, logistics, human resources and merchandising.• Manage all stages of retail business, from store planogram, to guest experience to running logistics within store.• Developed multiple team members to promotions, from team leaders to executives.• Ensure all planogram processes are completed timely, efficiently and on time.• Led multiple remodel projects within a store, ensuring deadlines, budgets are met, timely progress reports.• Lead the facilities management process within the store, completing work orders and assessing projects.

•Input all customer orders for regional rep’s and external customers, then maintenance and upkeep of order through the selling cycle.•Distribute product information and pricing information to both internal and external customers.•Inform regional sales rep’s of day to day status of their customer’s orders. •Reason for leaving was that my position was eliminated in company downsizing.

•Successfully sell and market all new and current products to retailers.•Manage a $1.5 million dollar territory. •Maintain and monitor customer inventory levels. •Develop and run promotions for customers, plan and execute features for customers. •Grow and maintain customer relationships though features, promotions and customer service. •Maintain planograms, conduct resets, gain new product placement, train associates on products. •Work with sales managers of various companies to improve sales.

Company was purchased by Bernick's, was re-hired. •Successfully sell and market all new and current products to retailers.•Manage a $1.5 million dollar territory. •Maintain and monitor customer inventory levels. •Develop and run promotions for customers, plan and execute features for customers. •Grow and maintain customer relationships though features, promotions and customer service. •Maintain planograms, conduct resets, gain new product placement, train associates on products. •Work with sales managers of various companies to improve sales.

•Sold, business to business, overhead crane and hoists, inspection of crane and hoists, repair parts and new equipment. •Assisted in the selling of all marketable goods by Total Tool and Supply, including presentations to secure crane and hoist equipment sales. •Procured new customers, retain existing customers, and improved relationships with past customers, increased customer base by 60%. •Achieved 100% of quota for all months worked at Total Tool.

•Managed all aspects of the checkout sales area, including scheduling of 50+ staff, making personnel decisions, and effectively handling a variety of questions and concerns from customers and employees. Opened and closed the building, accounted for cash deposits daily, monitored overall store performance to improve profit. •Performed as Team Leader for seasonal area, in charge of planning all merchandise moves, maintaining merchandise appearance, stocking products, monitoring department performance, and scheduling all associates. •Received all products, handling any claims materials, return to vendors and damaged goods. •Performed several positions including tire shop manager, overnight stockman, and floor forklift driver. Maintained overall merchandise presentation on a day to day level.

B.A., Business Management

Activities and Societies: Cum Laude, completed while working full time!

Diploma, General

Communications/Business