Michael Mase Email and Phone Number

● Made appropriate changes and modifications to project plans to meet organizational needs.● Established planning objectives for projects by identifying key issues, approaches and performance metrics.● Maintained open communication by presenting regular updates on project status to customers.Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules andconflicts.● Tracked project and team member performance closely to quickly intervene in mistakes or delays.● Reported regularly to managers on project budget, progress and technical problems.● Built successful project plans covering objectives, resources and staffing to meet schedules.● Verified quality of deliverables and conformance to specifications before submitting to clients.

● Advised company and public on tree care and identification.● Inspected worksites, practices and gear for compliance with established safety standards.● Wrote, coordinated and delivered mass educational briefings focused on occupational accident trends and prevention.● Cabled, braced, tied, trees and branches to provide support.● Hoisted tools and equipment to tree trimmers and lowered branches with ropes.● Climbed trees using climbing hooks, belts or climb ladders to gain access to work areas.● Interpreted job site supervisor's orders and technical documentation to complete accurate work.

● Established and maintained operational standards for 900 locations a month across 150 contractors, valued at$1.5B.● Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.● Supervised staff to optimize brand expansion initiatives and productivity.● Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.

● Supervised contractors to optimize brand expansion initiatives and productivity.● Grew market share by building strong vendor network and customer-oriented services.● Created and managed report delivery pipeline and ensured timely delivery.Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.● Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.

● Negotiated contract for new office space - planned, prepped & opened new office.● Created, facilitated, and maintained POs using NetSuite.● Oversaw office inventory activities by ordering requisitions, stocking, and shipment receiving.● Managed budgets, appointment scheduling, employee and event itineraries and accounts to improveproductivity initiatives.● Sourced vendors for special project needs and negotiated contracts.● Built lasting relationships.

● Maintained consistent communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.● Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.● Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.● Adjusted procedures to maximize department effectiveness.● P.O. creation and ordering for 10 city offices and Denver HQ.● Created cross department functioning, Google sheets using SQL data pulls, pivots, v/h lookups, and separate sheet references.

● Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.● Established strong relationships with over 75 key internal and external stakeholders to maintain and support business.● Educated employees on new merchandise during seasonal workshops.● Drove client retention, managing engaging merchandise presentation to motivate purchases.● Tracked and recapped key item performance.

Created resolutions for unhappy customers; Provided sales support to the territory managers like order writing and RFQs; Custom and nontraditional product research and ordering; Handled up to 40 calls per day while managing existing work load; In-house platform experience

Oversee job site readiness; Perform equipment checks, and setup for renovations; Entrusted with moving heavy and/or delicate objects; Performs finish-out labor for contracted improvements; Proficient with handheld power equipment.

Relief Manager in charge of 40+ DJs; Maintained for radio equipment and automation programming; Facilitated marketing events; Operated promotions tables; Recruited DJs; Hosted a 2 hour, on-air show weekly.

Balanced cash registers and the store safe; Delivered Daily bank deposits; Processed customer transactions; Maintained organization of storefront and stock room; Handled shipping and receiving; Assembled furniture for floor models and customers.

Responsible for the superb guest experiences; Communication liaison between front desk, afternoon housekeepers, and guests; Assisted guests’ with their concerns and issues; In charge of the hotel’s cleanliness; Cleaned rooms, changed sheets, operated an O-Zone machine, mopped all common areas, cleaned bathrooms, polished stainless steel elevators, vacuumed hallways, operated the floor buffer, tided the pool and exercise areas, and did laundry; Occasionally acted as a bouncer; Performed minor maintenance.

Lead small installation teams; Read and interpret blueprints for installation crews; Installed speakers throughout the building; Meticulously ran fiber optic, cat 5, and speaker cables; Operated scissor lifts; Mounted TVs up to 90”; Installed sound and data management racks; Installed user interface panels; Performed quality checks and systems tests; Organized work-prep and storage areas.

Loaded customer's cars; maintained organization of the Outside Lawn and Garden (OSLG) area; provided product information; kept the OSLG area clean; plant care; shipping and receiving;