Michael Massotti Email & Phone Number

Montreal, Qc, Ca

Montreal, Qc, Ca

Laval, Quebec, Canada

• Develop and maintain strong client relationships, providing expert guidance on leasing strategies and ensuring client satisfaction throughout the leasing process.• Identify and pursue new business opportunities to expand a leasing portfolio, driving growth and profitability.• Conduct market research and analyses to identify potential leasing opportunities and align strategies with current market trends.• Negotiate lease terms and agreements, ensuring favorable conditions for both… Show more • Develop and maintain strong client relationships, providing expert guidance on leasing strategies and ensuring client satisfaction throughout the leasing process.• Identify and pursue new business opportunities to expand a leasing portfolio, driving growth and profitability.• Conduct market research and analyses to identify potential leasing opportunities and align strategies with current market trends.• Negotiate lease terms and agreements, ensuring favorable conditions for both clients and the company while adhering to legal and contractual requirements.• Collaborate with internal teams to coordinate leasing projects, ensuring timely and efficient execution from initial client contact to final lease signing.• Prepare and present leasing proposals to prospective clients, highlighting the value and benefits of MONTONI’s properties and services.• Manage the leasing process, including property tours, tenant screenings, and lease drafting, while ensuring compliance with legal and regulatory standards.• Utilize CRM and property management tools to track client interactions, monitor project progress, and maintain detailed records of leasing activities.• Develop and execute marketing strategies to promote available properties, leveraging digital platforms to attract qualified tenants.• Monitor leasing performance, analyzing results and adjusting strategies to optimize occupancy rates and profitability. Show less

Laval, Quebec, Canada

• Managed client relationships, addressing inquiries and providing expert advice to ensure client satisfaction throughout the transaction process.• Guided clients through the property buying and selling process, including property showings, negotiations, and contract management.• Conducted comprehensive market analyses to determine property values and advise clients on competitive pricing strategies.• Coordinated property listings and marketing campaigns, utilizing both traditional… Show more • Managed client relationships, addressing inquiries and providing expert advice to ensure client satisfaction throughout the transaction process.• Guided clients through the property buying and selling process, including property showings, negotiations, and contract management.• Conducted comprehensive market analyses to determine property values and advise clients on competitive pricing strategies.• Coordinated property listings and marketing campaigns, utilizing both traditional and digital platforms to attract potential buyers or tenants.• Negotiated offers, ensuring favorable terms for clients while maintaining compliance with all relevant legal and contractual obligations.• Oversaw property inspections and coordinated repairs or improvements to prepare properties for sale or lease.• Facilitated mortgage consultations, providing clients with guidance on financing options and working closely with lenders to ensure smooth transactions.• Maintained up-to-date records of all client transactions, market trends, and legal documentation.• Assisted clients with property leasing by screening tenants, drafting lease agreements, and ensuring compliance with landlord-tenant laws. Show less

Laval, Quebec, Canada

• Coordinated renovation projects, ensuring timely completion and adherence to budget constraints.• Oversaw maintenance operations, liaising with contractors to address routine and emergency repairs.• Conducted regular property inspections to assess maintenance needs and ensure compliance with condominium rules.• Managed administrative tasks, including record-keeping and documentation of property-related activities.• Attended condominium administration meetings to represent… Show more • Coordinated renovation projects, ensuring timely completion and adherence to budget constraints.• Oversaw maintenance operations, liaising with contractors to address routine and emergency repairs.• Conducted regular property inspections to assess maintenance needs and ensure compliance with condominium rules.• Managed administrative tasks, including record-keeping and documentation of property-related activities.• Attended condominium administration meetings to represent resident interests and discuss community issues.• Monitored compliance with condominium rules and regulations, addressing any violations to maintain community standards.• Communicated with residents to ensure understanding and adherence to property guidelines. Show less

Greater Montreal Metropolitan Area

• Managed and developed relationships with key accounts, including convenience stores, grocery stores, and pharmacies, to promote and sell a range of food products.• Conducted cold calls, prospecting, and on-site visits to generate new business, expanding the client base and driving sales growth.• Provided tailored product recommendations based on client needs and market trends, ensuring customers were equipped with the right food products to meet consumer demand.• Negotiated and… Show more • Managed and developed relationships with key accounts, including convenience stores, grocery stores, and pharmacies, to promote and sell a range of food products.• Conducted cold calls, prospecting, and on-site visits to generate new business, expanding the client base and driving sales growth.• Provided tailored product recommendations based on client needs and market trends, ensuring customers were equipped with the right food products to meet consumer demand.• Negotiated and closed deals with store owners and buyers, delivering customized product offerings and achieving sales targets.• Collaborated with internal teams to ensure timely and accurate delivery of products, resolving any operational issues efficiently.• Developed and executed sales strategies to identify and capitalize on new markets and growth opportunities within the food distribution sector.• Monitored client orders and inventory, providing ongoing support and maintaining strong relationships to enhance client retention and satisfaction.• Analyzed market trends and client data to recommend competitive pricing and product assortments that maximized profitability.• Offered clients promotional strategies and marketing support to boost product visibility and sales in-store. Show less

Montreal, Quebec, Canada

• Managed client relationships, providing tailored foreign currency exchange and international payment solutions to corporate clients.• Conducted cold calls and prospecting to generate new business, expanding the client base and driving sales growth.• Advised clients on market trends and currency strategies, helping them navigate volatility and optimize their international transactions.• Negotiated and closed deals, delivering customized financial solutions that met client needs… Show more • Managed client relationships, providing tailored foreign currency exchange and international payment solutions to corporate clients.• Conducted cold calls and prospecting to generate new business, expanding the client base and driving sales growth.• Advised clients on market trends and currency strategies, helping them navigate volatility and optimize their international transactions.• Negotiated and closed deals, delivering customized financial solutions that met client needs while achieving revenue targets.• Collaborated with internal teams to ensure smooth execution of international payments and currency trades, resolving any issues promptly.• Developed and implemented business development strategies, identifying new markets and opportunities for growth.• Monitored client portfolios, offering ongoing support and building long-term relationships to increase client retention and satisfaction.• Analyzed client financial data to recommend competitive foreign exchange rates and payment structures.• Provided clients with risk management solutions, including forward contracts and hedging strategies, to protect against currency fluctuations. Show less

Laval, Quebec, Canada

• Managed a portfolio of commercial real estate and construction clients, providing tailored financing solutions to meet their business needs.• Developed and maintained strong client relationships, acting as the primary point of contact for financial consultations and project financing requirements.• Conducted thorough financial analysis and risk assessments for real estate and construction projects to determine creditworthiness and loan structuring.• Collaborated with underwriters… Show more • Managed a portfolio of commercial real estate and construction clients, providing tailored financing solutions to meet their business needs.• Developed and maintained strong client relationships, acting as the primary point of contact for financial consultations and project financing requirements.• Conducted thorough financial analysis and risk assessments for real estate and construction projects to determine creditworthiness and loan structuring.• Collaborated with underwriters and credit teams to prepare and present detailed loan proposals, ensuring compliance with lending policies and risk management guidelines.• Negotiated loan terms and conditions with clients, securing competitive financing solutions while meeting revenue and profitability goals.• Monitored ongoing projects and loan performance, addressing any issues to mitigate risk and ensure timely repayment.• Conducted market research and analysis to identify new business opportunities in real estate development and construction financing sectors.• Managed loan portfolios, overseeing disbursements, draw requests, and compliance with project timelines and financial covenants.• Fostered partnerships with real estate developers, construction firms, and investors to drive business growth and expand the client base. Show less

Greater Montreal Metropolitan Area

• Co-owned and operated a photobooth company, focusing on marketing, sales, and customer service to grow the business and deliver exceptional event experiences.• Developed and executed marketing strategies, including social media campaigns, collaborations, and event sponsorships, to increase brand visibility and attract new clients.• Built strong relationships with clients, offering personalized service to understand their event needs and recommend the best photobooth packages and… Show more • Co-owned and operated a photobooth company, focusing on marketing, sales, and customer service to grow the business and deliver exceptional event experiences.• Developed and executed marketing strategies, including social media campaigns, collaborations, and event sponsorships, to increase brand visibility and attract new clients.• Built strong relationships with clients, offering personalized service to understand their event needs and recommend the best photobooth packages and features.• Managed sales by promoting different service options, upselling add-ons, and creating customized packages to meet client preferences and drive revenue.• Coordinated with event planners, venues, and clients to ensure seamless photobooth setups, on-site support, and a smooth experience during events.• Provided post-event services, including organizing photo albums, delivering prints, and sharing digital photos to ensure client satisfaction and repeat business.• Handled customer inquiries, concerns, and requests promptly, ensuring a positive experience and addressing any issues during events.• Analyzed customer feedback and sales data to optimize service offerings, pricing strategies, and promotional activities.• Managed bookings, including scheduling, contract negotiation, and confirming event details, ensuring a smooth operational flow.• Ensured high-quality service and equipment maintenance, working with suppliers to ensure reliable and timely delivery of photobooth setups for each event. Show less

Montreal, Quebec, Canada

• Built and maintained strong customer relationships, providing personalized service to understand client needs and recommend suitable Mercedes-Benz models.• Conducted vehicle presentations and test drives, showcasing the features, performance, and luxury experience of Mercedes-Benz vehicles.• Managed the entire sales process from initial inquiry to vehicle delivery, ensuring a seamless and premium customer experience.• Utilized product knowledge to explain financing, leasing… Show more • Built and maintained strong customer relationships, providing personalized service to understand client needs and recommend suitable Mercedes-Benz models.• Conducted vehicle presentations and test drives, showcasing the features, performance, and luxury experience of Mercedes-Benz vehicles.• Managed the entire sales process from initial inquiry to vehicle delivery, ensuring a seamless and premium customer experience.• Utilized product knowledge to explain financing, leasing options, and after-sales services to assist clients in making informed purchasing decisions.• Achieved monthly sales targets by prospecting new clients, following up on leads, and fostering repeat business through exceptional customer service.• Developed marketing strategies, including participation in promotional events and digital campaigns, to generate new business and boost brand visibility.• Negotiated sales terms, pricing, and trade-in values to close deals while ensuring customer satisfaction and profitability for the dealership.• Collaborated with finance and service departments to ensure smooth coordination of vehicle delivery, paperwork, and post-purchase services.• Maintained detailed records of customer interactions and transactions, ensuring compliance with dealership and manufacturer standards. Show less

Montreal, Quebec, Canada

• Coordinated the vehicle delivery process, ensuring a premium experience for clients by thoroughly reviewing features, settings, and technology of their new Mercedes-Benz.• Conducted in-depth vehicle orientations, including hands-on demonstrations of infotainment systems, safety features, and customization options.• Managed final vehicle inspections to guarantee quality control and that all pre-delivery services were completed to meet Mercedes-Benz standards.• Facilitated paperwork… Show more • Coordinated the vehicle delivery process, ensuring a premium experience for clients by thoroughly reviewing features, settings, and technology of their new Mercedes-Benz.• Conducted in-depth vehicle orientations, including hands-on demonstrations of infotainment systems, safety features, and customization options.• Managed final vehicle inspections to guarantee quality control and that all pre-delivery services were completed to meet Mercedes-Benz standards.• Facilitated paperwork and administrative tasks during the delivery process, ensuring a seamless handover and positive customer experience.• Collaborated with sales and service teams to address any last-minute customer requests or adjustments before vehicle delivery.• Maintained regular follow-up with clients post-delivery to ensure satisfaction and address any questions regarding vehicle functionality or service needs.• Provided personalized customer service, contributing to high levels of customer retention and satisfaction. Show less

Greater Montreal Metropolitan Area

• Co-owned and operated a pop-up bistro, overseeing all aspects of marketing, sales, and customer service to drive business growth and enhance the dining experience.• Developed and executed marketing strategies, including social media campaigns, local partnerships, and event promotions, to attract new customers and increase brand awareness.• Built strong customer relationships by providing personalized service, gathering feedback, and ensuring a memorable dining experience to foster… Show more • Co-owned and operated a pop-up bistro, overseeing all aspects of marketing, sales, and customer service to drive business growth and enhance the dining experience.• Developed and executed marketing strategies, including social media campaigns, local partnerships, and event promotions, to attract new customers and increase brand awareness.• Built strong customer relationships by providing personalized service, gathering feedback, and ensuring a memorable dining experience to foster repeat business.• Managed sales by promoting menu items, upselling specials, and creating seasonal offers to boost revenue and meet sales targets.• Coordinated with kitchen and front-of-house teams to ensure smooth service, timely order delivery, and high standards of food quality and presentation.• Handled customer inquiries, concerns, and special requests promptly, maintaining high levels of satisfaction and fostering positive reviews.• Analyzed sales data and customer feedback to adjust marketing strategies and menu offerings, optimizing the overall customer experience.• Negotiated with suppliers for quality ingredients, pricing, and delivery schedules to ensure efficient operations and cost management.• Managed daily operations, including inventory control, and ensuring compliance with health and safety regulations. Show less

Montreal, Quebec, Canada

• Operated top lift machines to safely load and unload shipping containers from trucks and trains, ensuring efficiency and precision.• Drove shunt trucks to transport containers within the terminal, optimizing workflow and minimizing downtime.• Performed duties as a groundman, coordinating the movement of containers between trucks, trains, and storage areas, while ensuring safe and efficient operations.• Conducted daily inspections and routine maintenance of heavy equipment to… Show more • Operated top lift machines to safely load and unload shipping containers from trucks and trains, ensuring efficiency and precision.• Drove shunt trucks to transport containers within the terminal, optimizing workflow and minimizing downtime.• Performed duties as a groundman, coordinating the movement of containers between trucks, trains, and storage areas, while ensuring safe and efficient operations.• Conducted daily inspections and routine maintenance of heavy equipment to ensure optimal performance and compliance with safety regulations.• Collaborated with terminal staff to prioritize container handling based on schedules and transportation requirements.• Followed strict safety protocols while handling hazardous and oversized containers, ensuring compliance with Canadian Pacific Railway standards.• Assisted in troubleshooting and resolving equipment or operational issues, minimizing delays and maintaining terminal productivity. Show less

Montreal, Quebec, Canada

• Directed the safe movement of trains, ensuring compliance with schedules, signals, and regulations for efficient rail operations.• Monitored and communicated with the locomotive engineer to adjust speed, brake settings, and train handling based on terrain and track conditions.• Inspected train cars and equipment before departure, ensuring proper connections, brakes, and cargo security for safe transit.• Managed the coordination of freight pick-ups, drop-offs, and yard switching… Show more • Directed the safe movement of trains, ensuring compliance with schedules, signals, and regulations for efficient rail operations.• Monitored and communicated with the locomotive engineer to adjust speed, brake settings, and train handling based on terrain and track conditions.• Inspected train cars and equipment before departure, ensuring proper connections, brakes, and cargo security for safe transit.• Managed the coordination of freight pick-ups, drop-offs, and yard switching operations, maintaining accurate documentation of cargo and train status.• Communicated with dispatchers, yard personnel, and other conductors to ensure smooth rail operations and resolve potential issues.• Assisted in troubleshooting mechanical issues and helped coordinate emergency responses in case of rail incidents or equipment failures. Show less

Montreal, Quebec, Canada

• Processed and settled trades for derivatives products, including options, futures, and swaps, ensuring accuracy and timely completion.• Reconciled trade discrepancies and resolved breaks between internal systems and external counterparties to ensure seamless operations.• Monitored and maintained collateral requirements, managing margin calls and ensuring adherence to regulatory standards.• Supported daily reporting and clearing operations, ensuring compliance with risk management… Show more • Processed and settled trades for derivatives products, including options, futures, and swaps, ensuring accuracy and timely completion.• Reconciled trade discrepancies and resolved breaks between internal systems and external counterparties to ensure seamless operations.• Monitored and maintained collateral requirements, managing margin calls and ensuring adherence to regulatory standards.• Supported daily reporting and clearing operations, ensuring compliance with risk management policies and industry regulations.• Collaborated with traders, clearinghouses, and counterparties to address trade and settlement issues, minimizing operational risk.• Conducted daily position reconciliations, managing cash flow, and maintaining accurate records of derivative transactions.• Assisted in the development and implementation of process improvements to enhance the efficiency and accuracy of derivatives operations. Show less

Montreal, Quebec, Canada

• Provided expert guidance to clients on life, disability, and health insurance policies, answering inquiries and addressing concerns to ensure understanding of coverage options.• Assisted clients with policy applications, renewals, and modifications, ensuring all documentation was accurate and up to date.• Explained policy terms, premium structures, and benefits, helping clients select appropriate coverage for their life, disability, and health insurance needs.• Supported clients… Show more • Provided expert guidance to clients on life, disability, and health insurance policies, answering inquiries and addressing concerns to ensure understanding of coverage options.• Assisted clients with policy applications, renewals, and modifications, ensuring all documentation was accurate and up to date.• Explained policy terms, premium structures, and benefits, helping clients select appropriate coverage for their life, disability, and health insurance needs.• Supported clients through the claims process for life, disability, and health policies, liaising with adjusters and underwriters to ensure timely and accurate claim resolutions.• Conducted policy reviews to identify potential gaps in coverage and recommended adjustments or additional products to better meet clients’ changing needs.• Ensured compliance with regulatory requirements and maintained detailed client records, contributing to high standards of customer service.• Maintained long-term client relationships by providing proactive support and follow-ups, ensuring client satisfaction with their insurance solutions. Show less

Montreal, Quebec, Canada

• Monitored and enforced security protocols at public and private events to ensure the safety of attendees, staff, and property.• Conducted thorough crowd control and surveillance to prevent unauthorized access and maintain order during events.• Provided assistance to event organizers by coordinating entry and exit points, managing ticket checks, and ensuring compliance with venue policies.• Responded promptly to incidents and emergencies, assessing situations and implementing… Show more • Monitored and enforced security protocols at public and private events to ensure the safety of attendees, staff, and property.• Conducted thorough crowd control and surveillance to prevent unauthorized access and maintain order during events.• Provided assistance to event organizers by coordinating entry and exit points, managing ticket checks, and ensuring compliance with venue policies.• Responded promptly to incidents and emergencies, assessing situations and implementing appropriate measures to ensure safety and security.• Conducted regular patrols of event venues, identifying and addressing potential security risks or safety hazards.• Collaborated with local law enforcement and emergency services as needed, ensuring effective communication during high-profile events.• Delivered excellent customer service by assisting attendees with inquiries and providing directions, creating a positive event experience. Show less

Montreal, Quebec, Canada

• Conducted in-person interviews with residents to collect accurate demographic and socioeconomic data for the national census.• Utilized tablets and survey tools to input data, ensuring accuracy and completeness while adhering to privacy and confidentiality standards.• Explained the purpose of the census and the importance of participation, addressing any concerns to encourage cooperation from respondents.• Navigated assigned areas to locate households and ensure comprehensive… Show more • Conducted in-person interviews with residents to collect accurate demographic and socioeconomic data for the national census.• Utilized tablets and survey tools to input data, ensuring accuracy and completeness while adhering to privacy and confidentiality standards.• Explained the purpose of the census and the importance of participation, addressing any concerns to encourage cooperation from respondents.• Navigated assigned areas to locate households and ensure comprehensive coverage, following up with non-respondents as needed.• Collaborated with team members and supervisors to report progress, share findings, and discuss any challenges encountered during data collection.• Managed time effectively to meet deadlines while ensuring thoroughness in data collection and quality control.• Completed training on census procedures, data collection methods, and use of technology to facilitate effective and efficient data gathering. Show less

Montreal, Quebec, Canada

• Engaged with customers in-store and through various channels to identify their mobile needs and recommend suitable products and services.• Demonstrated knowledge of mobile devices, plans, and features to provide tailored solutions that meet customer requirements.• Processed sales transactions efficiently, including activating new accounts, upgrading devices, and handling customer inquiries regarding billing and services.• Developed and maintained strong customer relationships to… Show more • Engaged with customers in-store and through various channels to identify their mobile needs and recommend suitable products and services.• Demonstrated knowledge of mobile devices, plans, and features to provide tailored solutions that meet customer requirements.• Processed sales transactions efficiently, including activating new accounts, upgrading devices, and handling customer inquiries regarding billing and services.• Developed and maintained strong customer relationships to encourage repeat business and foster brand loyalty.• Assisted customers with troubleshooting technical issues, providing clear guidance on device functionality and service features.• Collaborated with team members to achieve sales targets and contribute to a positive store environment.• Participated in training sessions to stay updated on new products, promotions, and industry trends, ensuring accurate information was communicated to customers. Show less

Montreal, Quebec, Canada

• Engaged with customers in-store and through various channels to identify their mobile needs and recommend suitable products and services.• Demonstrated knowledge of mobile devices, plans, and features to provide tailored solutions that meet customer requirements.• Processed sales transactions efficiently, including activating new accounts, upgrading devices, and handling customer inquiries regarding billing and services.• Developed and maintained strong customer relationships to… Show more • Engaged with customers in-store and through various channels to identify their mobile needs and recommend suitable products and services.• Demonstrated knowledge of mobile devices, plans, and features to provide tailored solutions that meet customer requirements.• Processed sales transactions efficiently, including activating new accounts, upgrading devices, and handling customer inquiries regarding billing and services.• Developed and maintained strong customer relationships to encourage repeat business and foster brand loyalty.• Assisted customers with troubleshooting technical issues, providing clear guidance on device functionality and service features.• Collaborated with team members to achieve sales targets and contribute to a positive store environment.• Participated in training sessions to stay updated on new products, promotions, and industry trends, ensuring accurate information was communicated to customers. Show less

Attestation Of Collegial Studies (Acs), Commercial Real Estate Brokerage Program

Attestation Of Collegial Studies (Acs), Residential Real Estate Brokerage Program

Undergraduate Certificate, Public Relations, Advertising, And Applied Communication

Undergraduate Certificate, Marketing/Marketing Management, General

Certificate, Social Media Marketing

Certificate, Entrepreneurship Essentials

College Diploma, General Social Sciences

International Baccalaureate Diploma, Laurier Macdonald High School