Michael Mathews Email & Phone Number

Troutville, Va, Us

Virginia, United States

Virginia, United States

Building a process improvement system/culture for global sales.

I piloted being a Scrum Master for our lean team. My primary role was still my lean practitioner role but I did get to spend an allotted amount of time in the Scrum Master space as well.I supported two different scrum teams and helped facilitate events, work with our Product Owner, and coach individuals 1 on 1 on the framework.In June of 2020 I deployed Agile/Scrum again to another lean team. I have been serving as the Scrum Master of this team and have also been assisting with… Show more I piloted being a Scrum Master for our lean team. My primary role was still my lean practitioner role but I did get to spend an allotted amount of time in the Scrum Master space as well.I supported two different scrum teams and helped facilitate events, work with our Product Owner, and coach individuals 1 on 1 on the framework.In June of 2020 I deployed Agile/Scrum again to another lean team. I have been serving as the Scrum Master of this team and have also been assisting with additional Agile Transformations on other teams as well with building the structure of events, who should be involved, and how to stay disciplined. Show less

Des Moines, Iowa Area

Since being in the role I have:-Supported our Commercial Service Center and Farm Service Center in their lean maturity journey-Deployed lean to our Claims Services Organization (processing, call center, and language services)-Worked on a scrum team in an agile environment to support our commercial VP-Facilitated a Value Stream Mapping event virtually-Facilitated a Rapid Problem Solving (Kaizen) event virtually-Coached supervisors, managers, consultants, senior… Show more Since being in the role I have:-Supported our Commercial Service Center and Farm Service Center in their lean maturity journey-Deployed lean to our Claims Services Organization (processing, call center, and language services)-Worked on a scrum team in an agile environment to support our commercial VP-Facilitated a Value Stream Mapping event virtually-Facilitated a Rapid Problem Solving (Kaizen) event virtually-Coached supervisors, managers, consultants, senior consultants, directors, and associate vice presidents Show less

Des Moines, Iowa

I currently lead a team of tenured National Sales Agents that sell all personal lines products in 47 states. I am responsible for all team admin work along with driving results and associate engagement.I received a 4.99 on my Gallup Engagement Survey in 2017 with 11 respondents. (Department record)I currently serve on the Engagement and Recognition committee and the contest committee. I have a led up to 21 associates and a Team Lead and have had 3 associates on my team, or… Show more I currently lead a team of tenured National Sales Agents that sell all personal lines products in 47 states. I am responsible for all team admin work along with driving results and associate engagement.I received a 4.99 on my Gallup Engagement Survey in 2017 with 11 respondents. (Department record)I currently serve on the Engagement and Recognition committee and the contest committee. I have a led up to 21 associates and a Team Lead and have had 3 associates on my team, or that I've mentored, become leaders in our department. I've had 30% of all the Agents I've led in my tenure as a leader earn promotions into other departments. Received 27 BRAVOS & given 113 to associatesLed and collaborated the global Powersports contest for 3 centers in 2014 & 2015 and exceeded all goals for the contestLed Customer Service Week for department 2016Leadership Development: • Nationwide Academy certified Coach• 5 Languages of Appreciation• Norm Shub Coaching Program• Leadership Matters• Orange Frog• Efficacy for Men & Women• Leading Your Team to Success Workshop• ADEN workshop• DISC Assessment (High I)• Kenexa Assessment (Team Strategist) • How The World Sees You (The Trendsetter)• Strength Finders (Achiever, Competition, Relator, Strategic, and Ideation) Lean Management:• 4 Years experience leading through leanimplementation/principles• Facilitate floor wide combined lean session weekly Show less

Des Moines, Iowa Area

I sold all personal lines insurance and whole and term life in 46 states. I was the #2 overall Agent in 2012 and a level 5 performer.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Associate'S Degree, Liberal Arts And Sciences, General Studies And Humanities