Michael Mauer Email & Phone Number

Southbank, Victoria, Au

Handpicked for the role to cater to 7 sites located across Australian and New Zealand for the Belgium based organisation, I was accountable for ensuring connectivity of all sites with the head office at Belgium. I oversaw finance while establishing IT infrastructure from the scratch and visited sites as required. I made sure all processes adhered to SOX compliance standards while seeking minimal support from the head office. I utilised strategic and operational acumen to manage stakeholders effectively and engaged emphatically and professionally with 3rd party vendors to cater to interests of organisation. Additionally, I managed performance of team members by guiding and mentoring as needed.

Canterbury, Victoria, Au

Hand-picked for addressing service standards pertaining to the IT department across educational institutes, I oversaw vendor & contract management, budget and finance, staff and project management as well as service delivery. I planned strategically to spearhead several critical projects in collaboration with senior management. Additionally, I maintained security systems comprising of 200 cameras across multiple locations. I transformed work culture to instil confidence and achieved SLA targets. I successfully enhanced user mobility and deployed innovative process improvement.

Handpicked for the role at the school based on exceptional performance at Paragon IT, I was hired for handling IT requirements and improving educational outcomes. I managed the service desk which additionally providing training to staff. I successfully implemented a 1:1 policy to ensure each student had access to a laptop. To accomplish improvements, I established revised or new service level agreements with vendors and service providers. With a team of 3 resources, I restructured the IT department.

Managing 5 networks ranging from 150 to 900 users Network planning & auditing Network rebuilds of servers and standard operation environment (SOE)Computer and laptop maintenance Dealing with clients regularlyProviding user support Personal development sessions

Servicing customers PC's onsite & offsite PC building Local area network setup & configuration Network printing 'Sco' Unix printing configuration Hardware testing and fault finding

Melbourne, Victoria, Au

Automatic back up scripts in Perl Evaluation of database components for budgeting purposes Architecture advice for small scale projects Security analysis for a current system (Economic Forecasting Tool)Setting up the Version Control environment Writing Technical Manual Drafts

Diploma Of Management, Business Administration And Management, General

Diploma, Network Engineering

Education record