Michael Mayers

Michael Mayers Email and Phone Number

Service Delivery Executive, Channel and Automation @ CISCO SYSTEMS (USA) PTE. LTD
Woodbridge Township, NJ, US
Michael Mayers's Location
Iselin, New Jersey, United States, United States
About Michael Mayers

As an Information Technology & Digital Transformation Leader, I bring a profound passion for technology that drives real solutions across diverse industries. With 25+ years of experience, including 17 years with Cisco Systems leading and delivering technology innovation for service provider clients such as AT&T, Verizon, and Comcast. My journey is a testament to my expertise in spearheading enterprise-level technologies, orchestrating Digital Transformations, and strengthening security infrastructure to boost business growth. I excel at aligning technology with corporate strategy, delivering adaptable solutions in the ever-evolving digital realm. My proficiency extends to managing large-scale technology enterprises, and diverse business models, including Agile transformation and DevOps.I lead with unwavering integrity, boundless energy, and a decisive approach. As an experienced leader with cultural acumen, I foster success through collaboration and a thirst for knowledge. My core values revolve around service, growth, and innovation. I'm recognized for my ownership mindset and relentless commitment to process improvement. I aim to build diverse and inspire inclusive teams, achieve excellence, and cultivate future leaders. Collaborating closely with clients and stakeholders, I decipher and tackle challenges, delivering innovative strategies and value-centric outcomes My contributions have garnered recognition as a rising star, soon after joining AT&T after college. For my management career at Cisco, selected for the Next Generation Executive Leadership program. In addition, my deep appreciation for the executive sponsorship I have received from Joseph Colson – former Lucent Technologies Executive VP, Steve Yeager – former Cisco Systems VP Americas Service Providers, and James Israel - VP Cisco Systems Customer Experience America Service Providers. In summary, I am a father, husband, mentor, and leader. I played a lot of sports growing up in New York. In addition, to coach my son’s middle school baseball and basketball teams. Sports teaches us many life lessons, working with others to win, learning, and moving on from defeat. I’ve carried these lessons throughout my career as well. At my core, I’ve always been curious, this drives my continuous learning and passion for problem-solving. This drove to as a young man to study engineering, pursue a career in engineering, and take on various technical and leadership roles in my journey.

Michael Mayers's Current Company Details
CISCO SYSTEMS (USA) PTE. LTD

Cisco Systems (Usa) Pte. Ltd

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Service Delivery Executive, Channel and Automation
Woodbridge Township, NJ, US
Employees:
25569
Michael Mayers Work Experience Details
  • Cisco Systems (Usa) Pte. Ltd
    Service Delivery Executive, Channel And Automation
    Cisco Systems (Usa) Pte. Ltd
    Woodbridge Township, Nj, Us
  • Cisco Systems (Usa) Pte. Ltd
    Service Delivery Executive, Channel & Automation
    Cisco Systems (Usa) Pte. Ltd Apr 2023 - Present
    New York, New Jersey Metropolitan Area
    Leading Proactive and Expert Care Services for a global telecom service provider. Responsible for a team of engineers, architects, and project managers delivering services in support of SDWAN, Collaboration, UCS, DC Switching and Security. Working closely with the sales account team, in addition to Cisco and the customer executive leadership to drive value and expand services for a book of business with annual recurring revenues over $10M annually.
  • Cisco
    Automation Senior Delivery Leader
    Cisco Jan 2020 - Mar 2023
    Iselin, New Jersey, United States
    Automation Services Leader, directed a team of Software Developers, Engineers and Project Managers in the delivery of automation software, and services supporting one of Americas largest telecom service providers. • Build and support a high availability (HA) enterprise automation platform for supporting business workflow automation in addition to network automation and orchestration.• Established co-development Scrum team, providing software developers to assist Verizon with develop automation of their network. This idea was well received by our customer, as it enabled them to scale, improved service Agility, greater operational efficiency, improved cross operational alignment. As a result, automation service adoption increased and grew revenue from $3.38M in FY23 to $5.87M in FY24, 74% growth year over year.
  • Cisco Systems
    Senior Delivery Leader
    Cisco Systems Jun 2009 - Dec 2019
    Iselin, Nj (New York - New Jersey Area)
    Leader of a diverse team of engineers, architects scrum masters, developers Project, and Program Managers supporting the development and delivery customer-funded technology projects. These technologies included Network Infrastructure, Data Center Cloud IaaS, Automation, Security and Collaboration, with average revenue of over $100M+ annually.• Responsible for the profitable delivery of value-based outcomes that met strict customer requirements, timelines, cost, and revenue targets, • Business delivery model transformation from a conventional waterfall to an Agile and DevOps model. Driving new skills and training across the teams, Implementing Agile-centric processes and best practices. Resulting in greater collaboration and transparency, improved cost management, and overall customer satisfaction.
  • Cisco Systems
    Senior Program Manager Cable Media Services Pmo
    Cisco Systems Nov 2006 - Jun 2009
    Greater New York City Area
    Responsible for leading the delivery and support of Voice over IP for a major US cable media company.
  • Lucent Technologies Bell Labs Innovations
    Technical Project Manager
    Lucent Technologies Bell Labs Innovations Sep 1996 - Nov 2006
    New Jersey, United States
    Leading a team of network system engineers and installers supporting customer SONET network projects
  • At&T
    Optical Networks Engineer
    At&T Aug 1987 - Aug 1996
    New Jersey, United States
    Optical Network Engineer - Optical networks, SONET Rings and Point-to-Point for telecom service providers in support of the growth resulting from the internet and E-Commerce

Michael Mayers Education Details

Frequently Asked Questions about Michael Mayers

What company does Michael Mayers work for?

Michael Mayers works for Cisco Systems (Usa) Pte. Ltd

What is Michael Mayers's role at the current company?

Michael Mayers's current role is Service Delivery Executive, Channel and Automation.

What schools did Michael Mayers attend?

Michael Mayers attended Manhattan College, Stanford University, The George Washington University - School Of Business, American University, Babson College.

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