Michael Mccammon Email and Phone Number
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With a robust background in IT leadership within both public and private sectors, I currently serve as a Customer Success Manager on the Salesforce Public Sector team. My career began as an IT Program Manager at the United States Postal Service (USPS), where I later advanced to the role of IT Branch Chief, overseeing call center programs and security. This foundation set the stage for my subsequent position at the US Department of State's Bureau of Consular Affairs, where I served as IT Division Chief over Service Integration and Innovation, and as Branch Chief over Integration Services. Before joining Salesforce, I was an IT Division Chief at the Department of Defense’s Defense Information Systems Agency (DOD DISA), where I oversaw Business Systems that supported the warfighter.My career has been marked by a focus on modernizing legacy systems, integrating cloud technologies, and spearheading digital transformation initiatives. I have honed my skills in strategic planning, stakeholder engagement, and ensuring regulatory compliance, all crucial for delivering impactful IT solutions. At Salesforce, I leverage my extensive experience to assist federal civilian and state government clients in optimizing their Salesforce implementations. My goal is to help these clients achieve mission-critical outcomes, enhance service delivery, and maximize the value of their technology investments, driving operational efficiency and public sector innovation.
Mulesoft
View- Website:
- mulesoft.com
- Employees:
- 2133
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Senior Customer Success ManagerMulesoft May 2021 - PresentUnited StatesIn my current role I provide MuleSoft Public Sector Customers with plans, enablement, workshops, brown bags and success reviews to ensure they meet agency and mission goals. I'm my customers biggest advocate within MuleSoft to ensure they receive the enablement and support needed along their MuleSoft journey. I'll tap into resources across MuleSoft and Salesforce to assist customers in architecture reviews, release management, governance, security ATO and RMF processes and general product support and advice. With my 19 year history as a US Government Federal IT employee I am able to meet my customers where they are to maneuver the challenges they face in delivering a digital experience for citizens, employees and constituents. I fully understand the pressure IT teams receive from the business to meet the ever growing need to meet regulations, enhance security and provide updated/modernized experiences to the citizens they serve. I make it a point to ensure my customers understand that I am there to partner with them and I'm fully invested in providing insight on how they can be successful based on my past experiences.
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Division Chief Business Systems PmoDefense Information Systems Agency Jul 2020 - May 2021Fort Meade, Maryland, United States -
Deputy Division ChiefDefense Information Systems Agency Jun 2019 - May 2021Ft Meade
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Branch ChiefU.S. Department Of State Oct 2011 - May 2019Responsible for the program management and supervision of employees within the integrated services branch in the office of Consular Systems and Technology. -
Program Manager Customer Contact SolutionsUnited States Postal Service Mar 2010 - Oct 2011Washington D.C. Metro Area -
Senior ConsultantJohnston Mclamb May 2000 - Jan 2008
Michael Mccammon Skills
Michael Mccammon Education Details
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Pgcc
Frequently Asked Questions about Michael Mccammon
What company does Michael Mccammon work for?
Michael Mccammon works for Mulesoft
What is Michael Mccammon's role at the current company?
Michael Mccammon's current role is Customer Success Manager at Salesforce | Former IT Division Chief in US Federal Government | Driving Digital Transformation and Public Sector Innovation.
What is Michael Mccammon's email address?
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What is Michael Mccammon's direct phone number?
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What schools did Michael Mccammon attend?
Michael Mccammon attended Pgcc.
What are some of Michael Mccammon's interests?
Michael Mccammon has interest in Skiing, Cycling, Tennis, Computer Animation, Graphic Design, Fishing.
What skills is Michael Mccammon known for?
Michael Mccammon has skills like Software As A Service, Development, Project Management, Program Management, Web Technologies, Big Data, Salesforce.com, Services, C++.
Who are Michael Mccammon's colleagues?
Michael Mccammon's colleagues are Sal Dunn, Nicolas Battiato, Damián Cinich, Pramod Behera, Adam Coyle, Alexandre Santos Cantalice, Walter Poch.
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