Michael Mckean Email & Phone Number

Muncie, In, Us

Muncie, In, Us

Muncie, Indiana, United States

Oversee the planning, programmatic, operational, budgetary, and personnel activities of the Student Center; provide leadership for the total activity and personnel of the Student Center; coordinate and support all student, staff, and university efforts in order to achieve the Student Center’s educational and service objectives; determine the Student Center’s goals and standards of performing through selection and supervision of key personnel; guidance to staff and student employees and volunteers; budget formulation and personnel standards.

Commerce, Texas, United States

• Responsible for the day to day operations of a comprehensive student center operation. • Interprets, updates and institutes policies and procedures to assure that the department complies with national, state and University regulations. • Contributes to development of services and strategies for the retention of undergraduate and graduate students. • Develops, implements and manages the departmental budget. • Recruits, selects, trains and provides supervision and consultation for professional staff members. • Develops long-term and short-term goals for the department. • Responsible for the continuous strategic planning for the department and the development of new initiatives in order to meet the needs of the various target populations. • Provides leadership and oversight for all divisions within the department. Divisions include: Operations, Scheduling, Technology, Student Activities, Special Events, Pride Shop, Marketing, The Club, Student Organizations, and Fraternity & Sorority Life. • Responsible for staff development by providing ongoing professional training and performs annual staff appraisals. • Provides leadership of the continuous development and improvement of the departmental customer service philosophy. This includes the implementation of staff retreats and trainings, for all employees (full-time and students), to be held at the beginning of each semester. • Develops a comprehensive risk management program for the department. • Develops collaborative efforts with both educational and civic groups to design, develop and deliver appropriate programs for a comprehensive student center program. • Participates in appropriate professional associations, such as Association of College Unions International (ACUI) to stay in tune with best practices of student centers.• Work with auxiliaries in the building, such as SSC, the University Bookstore, Mane Card Office, and Sodexo.•

Rayburn Student Center

• Oversee all aspects of technology in RSC and Ferguson Auditorium• Spearheads project teams with requirements analysis, budgeting, and system documentation on all school related projects.• Project manager/ Associate Director for 2 facilities on a 2203-acre campus delivering on time within budget, including many improvement projects in the works to support overall business needs.• Liaison with lease holders’ contracts which are on pace to generate 1.3 million dollars in 2020 to the bottom line.• Manages key aspects of 2 Texas A&M- Commerce Facilities including short range planning, service agreements, maintenance requests, lease and contract negotiations, and performance monitoring. • Supervises day to day operations of facilities and directs medium term planning. • Provides direction and guidance to vendors, contract, and temporary employees, completing facilities related projects and tasks on time and under budget.• In charge of a new high-profile project impacting 13k members and resulting in $ 40k per month additional revenue. • Manages the procurement/generation of all utilities, distribution systems, and equipment.• Acts as liaison with contractors, architects, engineers, and material and equipment suppliers.• Implements vision, strategy, and project management on various sized projects, delivering YoY growth in facilities management objectives.

• Oversaw the planning, development, and scheduling of Leadership Development Programs, specifically student employment A/V technology program, and full-time staff• Supervised and managed a staff of 5 in three departments including events, operations, The Pride Shop marketing, and The Club. • Implemented strategic direction on average of 4250 events a year from small private gatherings to complex public events hosting upwards of 400 people.• Managed portion of a $4 Million annual budget. Develop and maintains budgets for RSC operations including projecting and tracking revenue.• Improved operational functionality of utilities and auditorium space. This resulted in higher attendance rate. • Developed marketing strategies and formulated comprehensive action plans for growing business and maximizing revenue.• Increased revenue in Game room by 553% in 2019. • Project Manager for $200K A/V upgrade that included web conferencing and Barco We Present. Managed AV Upgrade for 1200 seat auditorium.

• Created field marketing unit, that expanded corporate event presence by 10x and established leaders to engage audiences, reinforce brand positioning, and drive revenue.• Launched a webinar program to increase events by 6x and featuring internal and external thought.• Launched a monthly e-newsletter program reaching more than 20,000 readers with tailored content.• Spearheaded the launch of integrated marketing campaign models to enhance prospect engagement.• Managed website updates and activities, driving monthly traffic to increase by more than 50%

Evanston, Il

Managed all aspects of Event Production in the Norris University Center and all of it's satellite locations. Supervised a team of 8 event and operations professionals and 120 student employees.

Evanston, Il

Provided excellent Audio Visual support to university events.

Wilmington, North Carolina Area

Provided Audio Visual support to the University Campus. Supervised a staff of 12 students to provide A/V services in four campus buildings.

Master'S Degree, Higher Education Leadership

Bachelor Of Arts - Ba, Film/Cinema/Video Studies, 3.49

Activities and Societies: Flick Film Society