Michael Mclaughlin Email & Phone Number

Boulder, Co, Us

Irvine, California, Us

CIO and VP Professional Services

Irvine, California, Us

Focused on applying technology and process improvement to accelerate innovation, MG3 supports small and medium sized companies to meet their revenue and efficiency goals.

Developed a professional service strategy for a $1.2B ‘super’ VAR experiencing rapid growth through acquisition. Architected product offerings, pricing, support, processes, and consultative sales, and support infrastructure.Formulated and launched Mobile Device Management Practice and Cloud Service Offering. Created outsourced solution supporting mobile devices and applications.Developed and executed services go-to-market plan with first year revenue of $88MM and gross margin contribution of ~23%.

Louisville, Colorado, Us

Responsible for Corporate Division P&L, Joined senior leadership team of $200M privately-held book distributor to guide overall business strategy, support succession planning, mentor key contributors in Operations and Information Technology and fix corporate channel. CIO - evaluated staff, career planning, performance reviews, recruit, fix or replace.Led a team of 12 regional managers managing a 300 independent sales representative channel, as well as marketing and data analytics specialists.Owned P&L for the corporate division with annual sales of $40 million; improved sales from inherited 75% to 100% of goal

London, Gb

Business leader of Buffalo Communications, a Denver solutions provider with specialties in VOIP (Mitel & SwitchVOX), Enterprise Wireless Mobility (Aruba Networks) and Microsoft Infrastructure managed services. Mitel Platinum Exclusive Business PartnerAruba Certified Business PartnerMicrosoft Certified ResellerHP Certified ResellerDigium / SwitchVOX cerfitied partnerResponsible for all technical and financial operations of $4M VoIP VAR. Restructured debt, reduced receivables, narrowed vendor focus, and improved inventory reporting via Lean/Six-Sigma efforts reducing operating expenses by $495k annually. Managed all key vendor relationships.Grew 2008 revenues 7% against the challenge of a contracting economy through strategic business partnerships as well as direct mail marketing and educational seminars. Spearheaded profitable sale of company; deal book, offering memorandum and negotiated final sale.

Phoenix, Az, Us

Total staff of 220, including IT staff of 100 delivering all corporate information infrastructure and an Operations, Procurement, Marketing Program Support, and Logistics leadership. Accountable for Professional Services P&L of $100M at 15%GM, with 9% CAGR. IT staff recruiting, interviewing, job description and performance management system creation, reviews and succession planning.Developed first to-market IT channel programs including Advanced Computer Center, Field Based Sales Engineering, multi-vendor maintenance support programs. Led technical evaluations for vendor addition/deletion and on-boarding process. Designed and Implemented IT investment prioritization and change acceleration process, leading to accelerated delivery of innovation projects, enhanced internal and external customer adoption while reducing operating spend from 1.3% in 2002 to .8% in 2006 of revenue while supporting profitable regrowth of business from $1.7 to $2.4B and project ROI of >$5M.

Information Systems

Lean Agile Development Scrummaster

Certificate, Strategic Planning

Agile Certified Product Owner