Michael M. Email & Phone Number

San Antonio, TX, US

• Enhance the abilities of businesses by providing knowledge, tools, and capabilities required to be competitive in the ever-changing business technology landscape.
• Review existing technology, costs, and processes.
• Promote software and infrastructure changes to enhance the efficiency of the company.
• Resell products adding additional profit for the business while lowering cost for clients.
• Consolidate technology where possible enhancing the end user experience, lower cost and enhance company efficiency.
• Form channel and vendor partnerships to further the capability of the business.

San Antonio, Texas, US

• Promoted to catalyze immediate change through the provision of operational and functional oversight for the migration and reinvigoration of redundant systems while promoting a culture of increased productivity and.
• Envisioned, architected, and provided an elastic, hybrid, redundant, secure, infrastructure to withstand potential outages, rapid growth, downsizing and remote work ability while lowering CapEx, increasing efficiency.
• Champion the migration of on-premises servers to Microsoft Exchange to Office 365 Exchange Online while replacing on-premises Symantec Enterprise with Cloud Trend Micro Worry-Free Business and Goldmine/Custom.
• Lead the set-up of a flexible call center using VanillaSoft CRM, Bria Softphones, and ConnectMeVoice SIP, with integration into Salesforce.com and failover to on-premises FreePBX with Flowroute SIP expertly handling.
• Pioneer transformational initiatives through the provision of thought leadership and strategic direction for business evolution and value creation through the management of purchasing channels and vendor relationships.
• Successfully lay the groundwork for a thriving culture of innovation and delivery consistent with business values and project requirements while stimulating cross-functional collaborations.

San Antonio, Texas, US

• Leveraged extensive experience to analyze, plan and integrated a highly rewarding experience that was beyond user expectation, demonstrating the true innate value of well-organized and optimized IT project management..
• Provided custom applications enhancing processes and companywide visibility.
• Recruited, trained, and mentored I.T. personnel leading to a once negative image of I.T. to overwhelmingly positive.
• Integrated 7 active directory domains into 1 for centralization, licensing cost savings, support and automation while touting Peplink device functionality for the provision of low-cost, redundant Internet connectivity.
• Efficiently deployed multi-level leadership in support of approximately 1000 personnel to carefully prioritize and target individual growth opportunities, understanding the mechanisms that drive increased capacity and.
• Supervised development and roll-out of new IT infrastructure for North Park Toyota of South San Antonio, North Park Mazda, North Park Volkswagen, and North Park Subaru, upgrading wireless bridge systems for locations.

San Antonio, TX, US

• Provided active IT support for approximately 800 personnel within a fast-paced, inclusive environment while building effective operational capability and Information Technology knowledge base across multiple.
• Supported the full-sized migration to Cisco Unified Communications systems alongside the upgrade of all wireless, routing, and switching to Cisco equipment
• Oversaw the setup of IT infrastructure for new Gunn Honda, Acura, and Infiniti buildings while handling vendor management and purchasing alongside deliverables including in-house cabling, network, VoIP, and Firewall.
• Administered and implemented all applications, network infrastructure, security, hardware, and software.
• Managed I.T. team consisting of 2 assistants, 1 infrastructure specialist, 1 programmer and 4 field engineers while serving as primary network engineer, application administrator and security professional.

Bachelor’S Degree, Management Information Systems, General

Education record