Michael Medel

Michael Medel Email and Phone Number

Principal Product Owner, SMS and Push Capabilities @ Discover Financial Services
Kingston, NY, US
Michael Medel's Location
New Paltz, New York, United States, United States
About Michael Medel

Michael Medel is a Principal Product Owner, SMS and Push Capabilities at Discover Financial Services. He possess expertise in javascript, css, jquery, html5, git and 15 more skills. Colleagues describe him as "Mike's ability to streamline and demystify complicated projects is notable. When the UX/UI team worked on combining two large programs together Mike made that process so much easier by being on top of what needed to get done, getting us clear requirements and breaking down the workload into manageable pieces so that we were able to get the work meeting deadlines smoothly. I really appreciated working with Mike." and "I worked alongside Michael Medel as a product manager at Houghton Mifflin Harcourt, and was immediately struck by his professionalism and willingness to help others. I was a new product manager, and he immediately took me under his wing to provide advice and recommendations on how I could both succeed in my role and develop as a product manager throughout my career. Michael is an intelligent and experienced PM who can readily provide expertise, leadership, and support in any company he is a part of, and I would strongly recommend him to any and all roles in product leadership."

Michael Medel's Current Company Details
Discover Financial Services

Discover Financial Services

View
Principal Product Owner, SMS and Push Capabilities
Kingston, NY, US
Website:
discover.com
Employees:
21509
Michael Medel Work Experience Details
  • Discover Financial Services
    Principal Product Owner, Sms And Push Capabilities
    Discover Financial Services
    Kingston, Ny, Us
  • Discover Financial Services
    Principal Product Owner
    Discover Financial Services Mar 2022 - Present
    Chicago, Illinois, United States
    - Reskinned the cardmember mobile homepage utilizing the latest common component library to improve accessibility- Built a digital wallet checklist experience to increase provisioning of Apple Pay, Amazon Pay, PayPal, Google Pay, and Samsung Pay by new cardmembers on the homepage- Product Owner for Discover.com Account Center Home credit card and bank services for web and mobile platforms - To reduce call volume related to transactions disputes, I launched expanded transaction details in 2024 in response to customers struggling to initiate a dispute online - Achieved a 37% improvement in page load speed YOY by implementing a series of initiatives in 2023-24- Implemented an export to Excel/CSV feature, enabling customers to download their transaction data in their preferred format- Revamped the technical difficulties page to provide customers with additional options when experiencing system errors, effectively unblocking the user when the homepage is unavailable - Won the team Dev Award in 2023 for developing compliance documentation, setting the standard for other teams to emulate- Received nominations for Discover's President's Award in 2022 and 2023 for significantly enhancing customer-facing digital experiences
  • Cvs Health
    Accessibility Product Owner
    Cvs Health Jan 2022 - Mar 2022
    New York, New York, United States
  • Houghton Mifflin Harcourt
    Product Owner
    Houghton Mifflin Harcourt 2015 - 2022
    New York, New York, United States
    - Led cross-functional teams in the development of reading intervention software READ 180 and System 44, encompassing UX/UI design, and implementation for both web and mobile platforms- Ran daily scrum ceremonies including scrum, backlog grooming, backlog refinement, sprint planning, demos, and retrospectives- Wrote detailed acceptance criteria for epics, user stories, and defects in JIRA- Performed manual QA testing for releases - Managed a large repository of media assets in GitHub- Made copy related code updates and pushed to Github for new builds- Wrote detailed documentation of application processes in Confluence
  • Miles Mcenery Gallery
    Operations Manager
    Miles Mcenery Gallery 2005 - 2014

Michael Medel Skills

Javascript Css Jquery Html5 Git Jira Node.js Product Management Sails.js Agile Methodologies Github Bootstrap Asset Management Software Quality Assurance React.js Project Management Google Docs Microsoft Office Microsoft Excel Firebase

Michael Medel Education Details

Frequently Asked Questions about Michael Medel

What company does Michael Medel work for?

Michael Medel works for Discover Financial Services

What is Michael Medel's role at the current company?

Michael Medel's current role is Principal Product Owner, SMS and Push Capabilities.

What is Michael Medel's email address?

Michael Medel's email address is mi****@****lth.com

What is Michael Medel's direct phone number?

Michael Medel's direct phone number is +191766*****

What schools did Michael Medel attend?

Michael Medel attended The Cooper Union For The Advancement Of Science And Art, General Assembly.

What skills is Michael Medel known for?

Michael Medel has skills like Javascript, Css, Jquery, Html5, Git, Jira, Node.js, Product Management, Sails.js, Agile Methodologies, Github, Bootstrap.

Who are Michael Medel's colleagues?

Michael Medel's colleagues are Kemal Türkmen, Cory O'connor, Maya L. Moore, Subha Adusumalli, Brandon Hunter, Ladasia Ingram, Melissa Prathoummachith.

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