Mike Melody Email & Phone Number

Providing cost-effective, onshore fractional COO and Chief of Staff support to drive strategic initiatives, reduce burnout, and accelerate growth. Book a free consultation at https://chiefcopilot.co/

New York, Ny, Us

As the Chief of Staff at Monument, an online platform focused on transforming how people approach their relationship with alcohol; I worked closely with the CEO on special projects involving insurance, providers, compliance, and medical. - Increased insurance reimbursements by 15% by resolving data inaccuracies through cross-functional collaboration and system adjustments, improving backend accuracy, and managing change initiatives.- Improved HIPAA and SOC2 compliance by 18% and enabled ongoing regulatory risk tracking by leading the solution design and implementation of a GRC platform in collaboration with the engineering team.

Los Angeles, Ca, Us

At King Tide, a product development agency supporting visionary founders, I became the lead Project Manager, eventually rising to Head of Project Management and then COO. My role focused on leading programs from inception to completion, managing agile methodologies, and enhancing cross-functional collaboration across design, technology, sales, operations, and product teams.- Managed the end-to-end technical implementation of 50+ custom mobile and web applications across FinTech, HealthTech, and E-commerce, delivering solutions that enhanced user experience and drove business growth.- Expanded client base by 30% and secured $2M in contracts by aligning business goals with tailored technical strategies, developing roadmaps, and delivering detailed scopes of work and costs.- Led an agile, multi-stream project with Spotify, delivering a custom cloud-based web experience that increased B2B partnerships by 20% while improving scalability and securing future collaboration opportunities.- Enabled a 20% increase in donations for a large Non-Profit by transforming their payment infrastructure with Stripe and migrating donor management to Salesforce.Improved average employee benefits utilization by 22% by upgrading a scaling Lifestyle Spending web application using AWS, Plaid, and Dwolla for ACH reimbursements.- Accelerated project velocity by 25% by leading Scrum adoption, designing the solution with internal stakeholders, selecting the best methodology for the business, and managing the implementation process.- Managed a $5M annual project portfolio and ensured projects were delivered on time and budget.

Los Angeles, Ca, Us

Los Angeles, Ca, Us

As the Co-Founder and lead Product Manager of Freely Health, I played a pivotal role in creating a safe and accessible community for emotional support, offering free resources and licensed services. I led the product lifecycle from vision to implementation, coordinated cross-functional teams, and prioritized product initiatives using data analytics, UX research, and market analysis.- Developed and launched a HIPAA-compliant telehealth app on iOS using AWS cloud services, enabling real-time audio/video consultations, impacting 200+ patients, and securing seed funding- Reduced compliance risks by 20% by implementing Stripe’s HIPAA-compliant payment system, leading the technical solution design, project management, and post-implementation monitoring.

Burbank, Ca, Us

As a Senior Project Manager at Blu Digital Group, a media technology company serving the OTT, broadcast, and video streaming industries, I managed a large QA test team responsible for identifying and reporting issues in hardware and software applications for major studios like FOX, Warner, and Sony. My role also included leading client correspondence with studios and authoring houses to ensure smooth communication and delivery.- Collaborated with engineers to enhance a cloud-based QC reporting platform while using it with clients, reducing issue resolution time by 25% by improving cross-company collaboration.- Led the successful testing and global release of Avatar Blu-ray for FOX, coordinating cross-functional teams to ensure 100% on-time delivery and adherence to quality standards for a worldwide launch.- Delivered 92% of Blu-ray/DVD releases for FOX, Warner, and Sony ahead of schedule and under budget by ensuring strict adherence to quality standards and driving project management excellence

Novato, California, Us

As a QA Program Manager at 2K Games, I was responsible for overseeing the quality assurance process across multiple game titles, including Bioshock and NHL2K, ensuring that all products met the highest standards before release. I coordinated cross-functional teams, managed test plans, and ensured efficient communication between development, design, and QA teams. My role involved meticulous planning and execution of QA strategies, tracking issues, and driving resolutions to maintain the integrity and performance of our games throughout the development lifecycle.

Agoura Hills, Ca, Us

As a QA Project Manager at THQ, I managed the quality assurance process for multiple game projects, ensuring they met rigorous standards before launch. I coordinated with development teams, created detailed test plans, and supervised the execution of testing phases. My role involved tracking project progress, identifying and mitigating risks, and facilitating communication between QA teams and other departments to ensure smooth and timely delivery of high-quality games.