Michael Holder Email & Phone Number

London, England, United Kingdom

• Spearheaded the implementation of 2 cutting-edge Wholesale Bank-wide Data Management solutions, orchestrating the integration of internal and external data sources to drive seamless automation of KYC/AML processes, resulting in the management of over 11 TB of data utilised to date in the strategic platform.• Crafted and executed a comprehensive strategy and meticulous execution plan to tackle complex Operations and Wholesale Data challenges, eliminating duplicative cross-LOB data processes and data storage.• Secured multi-year budgetary approval from senior stakeholders across wholesale lines of business (LOBs), fostering a cohesive approach to Wholesale Data Convergence.• Led the seamless migration of KYC/AML data from Oracle to AWS Cloud infrastructure, fortifying the foundation for scalable and agile data automation solutions, lowering implementation costs by 50%.• Directed the migration and expansion of Wholesale Bank client coverage systems, orchestrating a transformative impact on 50 critical applications, resulting in a holistic view of internal coverage of clients and a reliable dataset to drive automatic Data Access and Need-To-Know information rules. • Pioneered the deployment of an AI-driven Account Activity Monitoring Identification solution, resulting in a streamlined operational structure and a 16% reduction in workforce overhead.• Positioned the organization as a frontrunner in innovation and efficiency by orchestrating a multi-year, $2.5 million Data and Digital Transformation strategy.• Established and nurtured a global team comprised of 8 Product Managers and 8 Tech/AD experts, instrumental in executing the strategy, driving widespread adoption across Sales and Operations.

London Area, United Kingdom

London, England, United Kingdom

• Championed the successful rollout and adoption of Sales Client Management / CRM Data toolset, seamlessly integrating over 1,200 CIB Trading, Sales Trading, Sales, and Research professionals in the EMEA region.• Catalysed a paradigm shift in CRM software perception within the bank's EMEA Front Office, elevating it from a peripheral tool to a mission-critical system.• Orchestrated a targeted EMEA Adoption strategy, positioning the region as a global leader in CRM platform utilization, leveraging insights from 18 months of post-Americas implementation.• Helmed the strategic direction and implementation of mandatory Banking Regulatory-driven Change initiatives, ensuring compliance with regulations such as MiFID II/R, Cross-Border Monitoring, and Market Abuse Regulation (MAR) across 3,000 global stakeholders.• Served as the EMEA Regional Lead for the evolution of CIB Client Management, Client Onboarding, and Operational Setup platforms, overseeing strategic enhancements for non-Front Office functions.• Effectively managed prioritizations alongside cross-business sponsors and technology leaders, ensuring seamless alignment with organizational objectives.

• Defined and championed Product Strategy for Swift Transmission's subtitle delivery and management products, demonstrating senior-level strategic thinking.• Conducted market analysis, positioning, and competitive intelligence for effective communication with clients and at industry events, while skilfully managing a £1.2 million annual team budget.• Developed Global Go-To-Market strategies for the entire Swift Transmission product range, showcasing senior-level leadership and creativity in market expansion.• Formulated tactical plans for Sales teams to achieve sales targets and increase market share against competitors, leveraging senior-level expertise in product positioning.

London, United Kingdom

• Designed solutions for medium and enterprise-level Invoice Management and Purchase Order Processing systems, leveraging the core Swordfish product platform while serving as a Senior Product Manager.• Managed allocated budgets for and directly product-managed a 15-member offshore Tech/AD and QA team, maintaining financial discipline for client implementations and product releases as a Senior Product Manager.• Led Microsoft SharePoint and .NET Tech/AD Teams to implement large-scale projects within the Insurance industry, achieving high-profile successes in my capacity as a Senior Product Manager.• Nurtured and developed relationships with both existing and prospective external clients to ensure the success of client implementations of the Swordfish product.

Reading, England, United Kingdom

• Spearheaded the global deployment efforts for significant GoldMine CRM product launches, overseeing the E2E process from conceptualization to market rollout to clientele across diverse regions beyond the US.• Formulated and executed a tailored product strategy for international expansion, focusing on key markets such as French, Italian, German, Spanish, and Portuguese-speaking countries. Emphasized localization and cultural adaptation to enhance the GoldMine CRM suite's global resonance and market penetration.• Forged strategic alliances with global resellers, optimizing market presence for new product releases and driving targeted penetration. Cultivated enduring partnerships, prioritizing client needs for seamless implementation and adoption of GoldMine CRM, fostering long-term satisfaction and loyalty.