Focused on Cloud Growth and AdoptionTook on a Team Lead role handling multiple Value added Cloud Software As A Service (SAAS) solutions in Ingram MicroExpanded Value Added SAAS Solutions includes-Migration Tools to move to Cloud-Cloud Backup solutions-Cloud Collaboration solutions-E signature Platforms-Content Management Solution (CMS) with Digital Experience, connecting multiple touch points, to profile and target audiences-Cloud Remote Support and Password Management-Cloud ERP and CRM solutions-Security solutions

Focused on Cloud Growth and AdoptionTook on a Team Lead role handling multiple Value added Cloud Software As A Service (SAAS) solutions in Ingram MicroValue Added SAAS Solutions includes-Migration Tools to move to Cloud-Cloud Backup solutions-Cloud Collaboration solutions-E signature Platforms-Content Management Solution (CMS) with Digital Experience, connecting multiple touch points, to profile and target audiences-Cloud Remote Support and Password Management-Cloud ERP and CRM solutions

Focused on Cloud Growth and AdoptionWorked with Channel partners and built Microsoft Cloud solutions- Office 365 from an infant stage to current self sustaining stage, where there is overall acceptance and awareness from Channel partners and End Users for Office 365Product ManagementProduct Management role in IT distributor company, handling Microsoft Commercial Open Licence Program (OLP, OV, OVS . and Microsoft Cloud Business (CSP Office 365 and Azure)

I am currently handling a German MNC account, doing channel maintenance sales for China Market, moving on later to handle Taiwan market . My responsibility includes growing service revenue for the client by increasing the number of customers on maintenance, support and subscription agreements, via channel (distributor management). I will also fly to Taiwan on a quarterly basis to meet up with them and do performances review with themI have also won two incentive Star Trips( Cebu and Japan) for Excellent Sales Performance.. (Winning an incentive trip means hitting my personal sales target and being recognised as the top two achiever in sales in the team for the quarter)

finexis advisory; , NTUC Insurance (An independent Financial Advisory Firm

A leading mobile communication provider in Singapore; I am working in a corporate department as a Customer Service Officer ( CSO ). In, the highly fast-paced operational environment there is a strong focus and culture on customer service satisfaction with job efficiency. After 1 year in the public hotline, I was transferred to the Corporate Hotline to assist corporate and business customers on their enquires and requests. Specific key performance achievement includesAchieved Certificate of Achievement for April to June 2006 (Individual Award) Winner of Silver Award for Excellent Service Award (EXSA) 2007, a prestigious national award managed by SPRING Singapore, that recognizes individuals for delivering outstanding servicesReceived 10 compliment letters from customers throughout my staySelected in mid of 2007 as Bottom Box Committee Member under Corporate Hotline, which aims to decrease Customer Service rating of Poor performance under the Corporate Hotline.Nominated in Dec 2007 as member of Council of Service Excellence. - Objective of this council is to improve Customer Service quality of M1 Call Centre

A local Recruitment Agency Firm; to lead and manage a team, based on my track record and aggressive professional sales. My responsibility includes sourcing for new business opportunities, setting targets & objectives for the team, servicing major accounts, and maintaining the good relationship with channels and existing accounts.Servicing of accountsEnsuring customer satisfaction & retentionProviding & ensuring top quality of service to clientsAttending to clients' complaints & queriesSourcing for new businessesQuotation and pricing preparationsNew client analysis & evaluationSourcing suitable and good candidates Conducting interviews, performing applicant assessmentsSetting targets & objectives for the team