Michael Middleton Email & Phone Number

Los Angeles, California

New York, New York

Manhattan, New York

• Required to operate using the three standards of operational excellence: Always Welcoming, Always Helpful and Always Accountable
• Develop relations within the club and local businesses by involving club community events.
• Consistently surpassed monthly sales quota and number one in district
• Adhere to all operational excellence standards related to providing a great member experience
• Worked out of the Wall street, Flagship club

Providence, Rhode Island

• Presented products to 250 owners and managers in business to business setting daily
• Trained and Developed new staff hiring’s
• Handled inventory and consignment sheets daily for all employees

Warwick

• Empowered to provide solutions for customers/agents/brokers and inform them about MetLife products and services
• Committed to providing superior customer service focusing on customer centricity
• Handled policy maintenance and inquires, complex transactions such as changes of personal account details, beneficiary changes and loans

Recognized by peers and management for exceeding customer expectationsGuaranteed positive customer experiences and resolved ALL COMPLAINTS in a timely mannerCashiered with two cash registers at once in tandem to maximize customer flow Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning

Expressed appreciation and invited customers to return to the storeRegularly sought opportunities to up sell and add on additional merchandiseHandled Cashier responsibilities

Warwick, Rhode Island

Interacted with 25 or more clients daily by either phone or emailUpdated company website dailyDesigned customized brochures for Physical Therapists, Doctors, and ChiropractorsUtilized internet to conduct research on surrounding clientalDesigned and presented Prezi presentation about training for potential customers

Utilized library database to assist customersAnswered patrons’ questions at the circulation deskrepaired damaged books and library resource materials

Business Management, Bs Management

Activities and Societies: La Unidad Latina Lambda Upsilon Lambda Fraternity Incorporated Participated in DECA, and is a member of La.

Bachelor Of Science (B.S.), Business, Management, Marketing, And Related Support Services

Activities and Societies: Member of La Unidad Latina Lambda Upsilon Lambda Fraternity Incorporated Participated in DECA, and is a member.