Please complete the CAPTCHA to continue
@journeyteam.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Michael Miles is listed as Technology Leader | Business Process Automation Expert | Change Management Enthusiast at Cherokee Federal, based in Provo, Utah, United States. AeroLeads shows a work email signal at journeyteam.com and a matched LinkedIn profile for Michael Miles.
Michael Miles previously worked as Director Technology Transformation at Cherokee Federal and Director of Customer Service and Support at Journeyteam. Michael Miles holds Bachelor Of General Studies - Management, Marriott School Of Management from Brigham Young University.
This section adds company-level context without repeating Michael Miles's masked contact details.
AeroLeads found 1 current-domain work email signal for Michael Miles. Compare company email patterns before reaching out.
Passionate leader and information technology professional with a proven track record of driving organizational success through strategic management and innovative technology solutions. Possessing a comprehensive understanding of IT practices, process improvement strategies, and industry trends. Seeking to leverage skills and experience to add value to a dynamic organization committed to creative innovation, strategic growth, and employee engagement as well as overall company growth and success.
Listed skills include Leadership, Solution Selling, Enterprise Content Management, Team Building, and 46 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Tulsa, Oklahoma, Us
• Leads an enterprise-level digitalization program focused on high-speed intelligent scanning operations integration and scaling.• Provides strategic direction, managed program analysis, process reengineering efforts, pilot project delivery, and client site integration activities.• Cultivates client relationships, delivered impactful results, and ensured stakeholder satisfaction.
Draper, Ut, Us
At JourneyTEAM, the commitment to customer experience shines through our team's outstanding NPS score and our high subscription retention rate. Championed digital transformation, using Prosci® ADKAR model to drive change and advocate for those impacted both internally and externally.This role encompasses overseeing internal IT, Microsoft licensing, Change Manager for key client projects and customer support, ensuring seamless integration and world-class service delivery. The team's efforts in architecting subscription services resulted in a customer retention rate exceeding 90%, exemplifying our dedication to excellence and innovation in customer support. Led successful adoption and change management initiatives for large internal and client consulting projects. Trained and mentored Customer Support team with an average NPS score over 80. Architected a subscription support service with 90%+ annual retention rate.
Madison, Wi, Us
Through partnering with business executives and thought leaders the potential in their people is unlocked by leveraging ECM, Robotic Process Automation (RPA), Business Process Management (BPM), and Intelligent Capture technology. Facilitated Executive-level IT strategic initiatives with large nonprofit, government, and enterprise organizations.
Orem, Utah, Us
DoxTek, Inc. provides business process management (BPM) and enterprise content management (ECM) solutions, by implementing solutions to capture, manage, store, retrieve, and output any business document or form and automate any business process. Understanding the data locked inside these processes leads to understanding people; people who feel understood perform better; and that better performance means a better bottom line. Responsibilities included system design and architecture, business strategy, sales and marketing leadership, and strategic planning. Received Small Business of the Year - Provo / Orem Chamber of Commerce Grew support service reoccurring revenue stream of $2M+/yr. Developed Hybrid Cloud-based text AI (OCR) as a service platform. Managed multi-national operations (Canada, Philippines, USA). Built multi-million-dollar technology consulting practice.
Us
The AIM Leadership Development Institute develop leaders in Utah's business and technology organizations by focusing on “soft leadership skills”, thereby improving the member’s EQ (Emotional Intelligence) in relationship to themselves, their leaders, peers, and subordinates.
Provo, Ut, Us
The Leadership Academy connects students with community and business leaders through formal presentations and discussions; site visits to businesses, universities, and the Utah State Capitol; and a formal mentoring program.
Quick answers generated from the profile data available on this page.
Michael Miles works for Cherokee Federal.
Michael Miles is listed as Technology Leader | Business Process Automation Expert | Change Management Enthusiast at Cherokee Federal.
AeroLeads has found 1 work email signal at @journeyteam.com for Michael Miles at Cherokee Federal.
Michael Miles is based in Provo, Utah, United States while working with Cherokee Federal.
Michael Miles has worked for Cherokee Federal, Journeyteam, Naviant Inc. (Bpm Consulting And Ecm Integrator), Doxtek, and Association For Information Management (Aim) Utah.
You can use AeroLeads to view verified contact signals for Michael Miles at Cherokee Federal, including work email, phone, and LinkedIn data when available.
Michael Miles holds Bachelor Of General Studies - Management, Marriott School Of Management from Brigham Young University.
Michael Miles is listed with skills including Leadership, Solution Selling, Enterprise Content Management, Team Building, Consulting, Strategic Partnerships, Requirements Analysis, and Executive Management.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts