Michael Milham Email & Phone Number

Santa Clara, California, Us

Armonk, New York, Ny, Us

• Built strong client trust and relationships, securing over 10 million dollars of ongoing project work.• Led a team of 25+ cross-platform consultants in the comprehensive overhaul of client's Global Job Architecture, modernizing and regression testing 270+ interfaces, completing hyper-care with 0 defects raised.• Spearheaded the integration team implementing new Workday environment for major client divestiture, successfully enhancing and migrating 250+ integrations; overcoming technical challenges to ensure a seamless system integration of over 2000 events a week with 0 defects raised.

Armonk, New York, Ny, Us

Lead/ Senior Workday Consultant – Extensive experience leading design sessions, gathering requirements, and delivering integrations ranging from EIBs to Studios. • Lead two teams of Workday Consultants, on projects encompassing both Post Production Support and Strategic HR Initiatives. • Twice recognized by client as their employee of the month.• Support 300+ integrations including EIBs, Core Connectors, PICOFFs, and Studios.• Develop new integrations ranging from Workday Recruiting to Talent, Payroll and Organization Hierarchy.

Armonk, New York, Ny, Us

Test Team Lead – Prioritized, assigned, and analyzed coverage gaps for Fannie Mae’s loan accounting system. • Lead a team of three QA Analysts, supporting development of loan accounting system, processing 150 million home loans annually.• Created test cases automating coverage of complex accounting activities, balances, and journal entries.

Armonk, New York, Ny, Us

Java Developer and Document Automation SME - Supported, extended, and documented Florida’s Child Welfare System.• Extended client documentation framework, using JAVA and Microsoft Word to increase both functionality and maintainability within the legacy system.• Developed software which populated documents, reducing work from days to minutes, while eliminating the risk of manual entry errors. • Met with executives, from multiple client government agencies, to adapt current system functionality, as well as design and develop major system enhancements.• Developed the knowledge documentation used to train software engineers for the State of Florida.• Used analytical and critical problem-solving skills to learn programming languages on the job, becoming Subject Matter Expert and informal team lead.

Grand Rapids, Michigan, Us

Customer service professional, directing the service department, and handling customer concerns. • Demonstrated customer focus, receiving a letter of recognition for outstanding customer service and focus, from both the CEO and owner of the corporation.• Coordinated three teams totaling in excess of 40 employees within the service department, including breaks, assignments, and customer concerns.• Gained experience in multitasking, prioritizing and adapting, within fast paced volatile environment.