Michael Milligan Email & Phone Number

Perth, Wa, Au

Melbourne, Victoria, Au

Reporting to the Lead- Procurement Value Chain, my role at BHP focuses on strategic procurement initiatives, specifically labour hire and specialist maintenance services, to drive significant value through data-driven insights, effective contract management, and stakeholder collaboration. With a strong background in supply, I work to streamline processes, reduce costs, and enhance service delivery. By staying ahead of industry trends, market innovations, and potential risks, my role ensures that sourcing strategies are aligned with both operational needs and the company's long-term objectives.• Maximising value by utilising data-driven insights, in-depth contract analysis, and initiating strategic procurement actions• Managing the full procurement lifecycle, including scoping requirements, establishing baselines, sourcing, negotiating, calculating cost savings, executing contracts, and overseeing contract management• Establishing and nurturing strong, trust-based relationships with key stakeholders across assets and functions• Staying informed on the latest industry trends, innovations, and emerging risks from both supply chain and functional perspectives• Facilitating cross-functional collaboration to identify opportunities that lower total ownership costs• Crafting and executing procurement strategies that drive value across the entire supply chain, employing industry best practices• Clearly articulating procurement strategies to diverse internal audiences, from executive leadership to on-the-ground teams

Sydney, New South Wales, Au

Reporting into the Director - Client Solutions APAC, the role of National Manager- Client Solutions sees me being responsible for a large national client portfolio, encompassing some of Australias largest and most successful Mining & Oil and Gas leaders. The role is also responsible for overseeing strategic and effective business client management and business development plans, actively influencing future group direction through market knowledge, problem solving and client interaction. I have also been fortunate enough to be involved in Chandler Macleods XPO business, Project Managing the transition phase of one of Australias largest Oil & Gas MSPs.• Cultivate and develop relationships with existing and prospective clients.• Track competitors, trends, challenges, and opportunities for sales.• Manage the negotiation and implementation of client contracts.• Negotiate and facilitate projects and outreach activities.• Develop business proposals and presentations, including associated materials.• Drive operations towards continuous improvement, regularly reviewing service delivery processes, and identifying and promoting methods to improve service delivery where possible. • Produce professional, high quality and consistent presentations, tenders and proposals for both staffing and MSP projects.• Undertake historical data analysis to ensure accuracy of financial plans and forecasts• Analyse service profitability and prioritise business development and workflow accordingly• Develop and delegate prospective accounts to attain established revenue goals.• Develop, manage and execute strategic marketing strategies.• Identify and present opportunities for delegated accounts.• Identify, conduct and evaluate new techniques for lead generation and data collection.• Identify new findings and prospects from research.• Participate in writing project profiles and in-depth case studies.

Sydney, New South Wales, Au

Reporting into the Acting GM - WA, the secondment of Manager – Mining & Resources saw me being responsible for a large recruitment portfolio across the WA based offices, from Perth to Port Hedland. During my time in this role, my responsibilities included but weren't limited too:• Management of the Mining Recruitment & Mining Mobilisation Teams across WA, upwards of 30 staff at times.• Define & budget for the target sectors for margin growth, grow CMG profitability in the mining sectors.• Devise, execute and continually drive the team with a view to the market, the future and the current business environment.• Meet or exceed agreed financial outcomes, including increasing profitability and margin in key clients.• Provide timely, thorough and accurate information to keep GM and other key senior stakeholders appropriately informed.• Lead and manage sales and delivery teams to ensure they meet their designated sales targets throughout each financial year, with an emphasis on profitable growth.• Provide safety leadership with respect to key client relationships.• Take an active role in building senior relationships across service lines and driving local and regional strategy.• Ensure client strategies are aligned with client needs and business opportunities, and appropriate plans are in place and executed for all key clients.• Act as escalation point for commercial, business or relationship issues with key clients, partnering with line management to achieve resolution.• Provision of high-level analysis, recommendations and advice to GM and other senior stakeholders as necessary• Devise (as necessary) and implement best practice client management systems, processes, training and execution in conjunction with local delivery teams.At the conclusion of this position, I continued in my National role.

Sydney, New South Wales, Au

Working closely with senior management, sales, marketing and tender’s teams across the National divisions, my role as Client Solutions Lead includes:• National Client Management• National Group Marketing• Contribute and provide leadership on digital strategy• Coordinate and/or Manage implementation of client contracts (new and existing).• Client acquisition design strategies• Ad hoc reporting for key clients• Presentation & Case study coordination• Tender support and coordination• Scoping of innovation & technology• Project support for major projects• Project Management (PRINCE2® Practitioner)

Sydney, New South Wales, Au

Reporting to the General Manager, WA/SA/NT across the mining and professional services divisions, my role as Client Development Manager included:• Managing, maintaining and improving assigned existing accounts within the WA/SA/NT region.• Develop and delegate prospective accounts to attain established revenue goals.• Develop, manage and execute marketing strategy.• Track competitors, trends, challenges, and opportunities for sales.• Manage and monitor company marketing strategies.• Negotiate and facilitate sales and outreach activities.• Develop business proposals and presentations, including associated materials.• Identify and present opportunities for delegated accounts.• Develop and manage client base and lead generation network.• Identify, conduct and evaluate new techniques for lead generation and data collection.• Identify new findings and prospects from research.• Develop and manage ongoing marketing campaigns.• Participate in writing project profiles and in-depth case studies.

Sydney, New South Wales, Au

My role as a Senior Recruitment Specialist within the Mining and Resources unit saw my responsibilities include:• Alignment of business development activities with market and business objectives• End-to-end recruitment of specialist roles across WA• Management of candidate sourcing and attraction activities• Building and maintaining relationships with key business stakeholders• Market mapping and lead generation activities• Tender process management and documentation creation, and relevant financial modelling activities• Working with team members across Australia to maximize efficiency across client and candidate channels• Staff mentoring and development, as required.

Sydney, New South Wales, Au

Launchpad is a Chandler Macleod Group initiative which aims to support young carers in increasing their job readiness.

West Perth, Western Australia, Au

Finance and Insurance department- 6 month contract • Developing and maintaining strong relationships with clients in the finance and insurance sector• Providing clients with expert advice on a range of financial and insurance products, ensuring they are fully informed about the products and services available to them• Identifying new business opportunities and cross-selling products to existing clients• Managing and processing client applications and ensuring they are handled in a timely and efficient manner• Providing regular reports on sales, revenue and performance to senior management• Keeping up to date with changes in the finance and insurance industry, including regulatory changes, and communicating these to clients as necessary• Working closely with other teams within RAC to ensure a coordinated and seamless service is delivered to clients

Sydney, Nsw, Au

Account Manager in the Telstra Business Centre• Produce and maintain a high level of customer service• Assist the Store Manager in achieving sales goals and daily store operations• Manage and motivate store staff to ensure that all customer service standards are met• Implement and maintain training and development programs for store staff• Handle customer service inquiries and complaints• Maintain store cleanliness and appearance• Oversee and manage store merchandise and inventory• Ensure compliance with company policies and procedures• Ensure safety and security of the store and its staff