Michael Mina Email & Phone Number

Pittsburgh, Pennsylvania, Us

Manage models for initial credit line assignment and credit line increase for the PNC consumer credit card portfolio. Subject matter expert on analytics and modeling for our consumer credit card portfolio. - Helped develop, test and implement consumer credit card line assignment model and strategy. Primarily responsible for profitability model, validation of final line assignment, monitoring effectiveness of strategy.- Redeveloped and managed implementation of a new balance transfer (BT) campaign optimization engine. Principles behind the engine were the subject of my presentations at two analytics conferences.- Consulted on analytics projects with students at the PNC Center for Financial Services Innovation at Carnegie Mellon University.- Consulted internally on consumer card lifetime valuation model, business card line increase, Spend & Get campaigns, predictive models for response, profitability, and the consumer card behavioral scorecard.

Pittsburgh, Pennsylvania, Us

Analytics leader on cross-functional team managing BT campaigns. Managed staff, led initiatives, developed financial forecasts, campaign profitability analyses, predictive models, set pricing. Recommended fact-based business strategies and presented them to senior management.- Managed development of BT response model, BT amount model, and first BT Optimization Engine for targeting. Analyzed and modified BT waterfall exclusion process. As a result of these changes, accounts contacted increased by 36%, responders by 90%, and balances transferred by 88%, all in a two year period, while achieving risk management goals. Received PNC Spotlight and multiple other recognitions.- Developed credit card acquisition models for customers and prospects, worked with external vendor to productionize. Model lift exceeded expectations as net response rate for prospects tripled in 3 months. - Developed best fitting credit card analog (look-alike) model for migrating customers to newer products. - Developed BT Pricing Model, implemented PNC's first BT profitability and risk analysis methodology.- Led effort to implement channel analytics (call center, online, email, statement messaging) for BT program.

Cleveland, Ohio, Us

Appointed to graduate faculty for a 5 year term (Fall 2019 - Summer 2024)Currently teaching the following graduate-level analytics courses:- BUS 575 Introduction to Business Analytics- BUS 602 Strategy for Business Analytics

I've been writing speculative fiction (science fiction, fantasy, horror) since 1991. My work has been published in Penumbra Magazine, Isotropic Fiction, ComputorEdge, D.C., Eclipse, Fiction Forum, Figment, Haunts, Lost Worlds, Medusa's Hairdo, MindFlights, Mystic Fiction, Next Phase, Once Upon A World, Outer Darkness, Skyline Voices, Sorcerous Magazine, Talers Tales, The Cosmic Unicorn, The Nocturnal Lyric, as well as the anthologies Once Upon A Midnight and Shadows of a Fading World.The awards I've won include:- First Prize for Fiction at the 1995 Skyline Writers’ Conference with the story Flinging Down The Moon. Award-winning novelist Maureen McHugh was the contest judge. - First Prize for Science Fiction at the 1996 Skyline Writers’ Conference with the story Cybernetic Angels. Novelist S. Andrew Swann (a.k.a. Steve Swiniarski) was the contest judge. - First Prize (tie) for the Pat Poling Memorial Award in 1998 with the story Blood Money.I appear in the Locus Index to Science Fiction (http://www.locusmag.com/index/s474.htm#A11343), and the Internet Speculative Fiction DataBase hosted by the Cushing Library Science Fiction and Fantasy Research Collection and Institute for Scientific Computation at Texas A&M University (http://www.isfdb.org/cgi-bin/ea.cgi?Michael_Mina). Both of these databases seriously undercount the number of works I have had published.My short story collection "The Speed of Darkness" is available on Amazon, as are some of the other publications in which my work appears. Go to TheSpeedOfDarkness.com to be directed there.

Cleveland, Ohio, Us

Instructor in the following Continuing Education classes:- Business Intelligence & Data Warehousing concepts- LinkedIn for Professionals- Database Marketing- SQL- HTML, introduction and advanced- Javascript, introduction and advanced- XML, introduction, intermediate and advanced

Cleveland, Ohio, Us

Managed staff and developed analyses, reporting and databases for departments such as Admissions, Affirmative Action, Assessment, Campus Police, Financial Aid, Institutional Research, and Mentoring. Chaired 25 member Data Stewardship Committee to manage university data and ensure university possessed required data. Served on Deans' IT Council, University Web Committee, HIPAA Compliance Committee to establish university-wide information and technology policies.- Recognized by President and CIO for outstanding contributions to two-year PeopleSoft 8 upgrade project. - Managed the seven-month Ohio Board of Regents Enrollment and Financial Aid Audit involving 8 departments, 8 college deans, and a team of 30 people. Favorable results pleased the President of CSU and averted more extensive audit.- Ensured proper funding from State of Ohio by leading team to develop new business process for setup of flexibly scheduled courses.

Cincinnati, Ohio, Us

Developed predictive models and analyzed direct marketing deposit campaigns. Designed campaign test configurations across multiple channels. Recommended fact-based business strategies and presented them to senior management.- Developed hybrid logistic regression/decision tree model for propensity to open checking accounts with 87% accuracy, expected to earn $14.7 MM over 4 years.- Developed best fitting product model using multinomial logistic regression to upgrade 2.5 MM free checking customers to best fee-generating checking product. Received 5/3 Shield award.- Created overall predictive model architecture and 7 predictive models used for major corporate marketing initiative resulting in $2.5 MM net revenue (520% ROI) in 1st month.

Us

Prepared data-intensive analysis of campaigns related to savings portfolio (3.6 million accounts, $51 billion), and some campaigns related to checking portfolio (3.4 million accounts, $14 billion).- Developed money market savings targeting model yielding $32 MM in new deposits v. $21 MM planned.- Coordinated implementation of customer scoring algorithm and segmentation strategy for $11 Billion, 270K household bank acquisition. Modeled and validated application used to manage related customer calling campaign. Prepared detailed analysis of campaign for senior management.- Developed process to analyze telemarketing campaigns - 15.5 million phone calls per year.

Us

Developed reporting to enable analysis of checking accounts, money market, brokerage, credit cards, lines of credit, loans, mortgages for direct marketing, fraud investigation and statutory reporting. Managed and enhanced Data Warehouse data quality reporting. - Received Champion Award and Excel Award nomination for business process design and preparing 70 page requirements document for corporate-wide CRM project expected to earn $90 million over 5 years. Celent recognized National City as a "Model Bank" for this project.- Developed complex SQL for Best In Class corporate initiative consisting of 33 projects and received two Champion awards.- VIP Award winner by identifying 80K customers with incorrect privacy data from 2 acquired banks.- Developed data quality process to correct misreporting of 1099 forms and reduce accounts requiring manual correction from 14,000 to 6 by creating queries to correct deletions, map data to correct format, and reinsert data into tax form files. Received VIP Award.- Developed methodology to compare account data and household data and identify data anomalies via SQL queries and Visual Basic modules as part of the Data Warehouse Remediation project.- Developed an automation-assisted process to validate the Household Profitability Audit Report previously validated manually.

Us

Developed and taught customized business intelligence and data warehousing class, followed by some consulting in advance of a corporate data warehousing initiative. Argo-Tech was subsequently purchased by Eaton.

Consulted with business units and partner corporations. Developed reporting from multiple data warehouses and metadata repository for business units and partner corporations. Developed and taught courses in BrioQuery, DB2, QMF, SQL, and CA metadata repository for corporate data warehouse users in business units and partner corporations.- Developed web-enabled GUI front-end to CA (Platinum) metadata repository / data dictionary.- Represented both user and IT perspectives during corporate data warehouse redesign project. - Imagined and developed Quality Assurance methodology for maintenance of dimension tables.- Analyzed business needs and assisted in the development of data marts and reporting for Sales, Financial Investigations, and Network Management departments.

Cleveland, Ohio , Us

Designed and developed many SAS, DB2, QMF, SQL and MS Access applications for the Medical Business Systems, Clinical Credentialing, and Clinical Quality Improvement departments.- Recognized by CEO for efforts resulting in NCQA accreditation by developing patient targeting and outcomes reporting process, and data mart for disease management programs. - Prevented the incorrect billing of 10K customers by developing DB2, QMF, SQL procedures to update the managed care system.

Cleveland, Ohio , Us

New York, Ny, Us

London, England, Gb

Training Certification, Workforce Development And Training

M.S., Mathematics

B.S., Mathematics