Michael Minuto, Csm®, Cspo®, Pmc-Ii Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Austin, Tx

Led product management, development, UI/UX, testing, business development, and operations with a 12 member team for an Austin-based social impact startup building a social network connecting charities, volunteers, donors, and bloggers.➣ Achieved MVP and production launch of web and mobile applications in 4 months by driving lean development. ➣ Executed marketing, business development, and sales strategy by driving customer relationships and partnerships, social media marketing and content strategy, customer interviews, market research, and competitive analysis.➣ Achieved customer traction, Reg CF filing, and post revenue status in 8 months by developing and implementing multiple business development strategies.

Austin, Tx

Led an organization of 60+ global developers, senior managers, project managers, support and help desk personnel, scrum masters, product owners, and contingent staff providing research and development (R+D), training, IT infrastructure, and user support to 6500+ developers and 10,000+ enterprise employees moving to Agile, DevOps, and CI/CD tools.➣ Improved engineering team capabilities and efficiency by leading R+D, support, infrastructure, licensing, and training for 60+ project planning, design, code, build, test automation, bug/defect tracking, incident tracking, deployment, continuous integration, continuous delivery, and BDD/TDD tools, including:➣➣➣ Atlassian stack (Jira, Jira Portfolio, Confluence, HipChat, Bitbucket, Bamboo)➣➣➣Jenkins, Sauce Labs, Selenium, Zephyr/ZAPI, Cucumber, TFS, Visual Studio, Parasoft SOAtest, Veracode, Splunk, and Clarity. ➣ Achieved a 20% reduction in ticket processing time and 80% reduction in new support engineer onboarding by revamping support operations metrics capture, reporting, training, ticket, and incident management processes.➣ Achieved consistent feature velocity by driving team Agile transformation and usage of Scrum and Kanban. ➣ Saved millions in fines for the firm by timely resolution of critical SOX audit and compliance issues.

Austin, Tx

Led a global, cross-functional engineering, test, operations, and support organization of 80+ staff located in Austin, Bangalore, Shanghai, and Hungary. Drove the creation of a scalable CI/CD system consisting of 20+ build and automated test tools supporting 400 LabVIEW developers and testers, 1000+ builds, and 25 million+ tests per day, using hybrid cloud, AWS, RabbitMQ, MongoDB, SQL, TFS, MS Build, Jenkins, and other technologies. ➣ Added $10M+ to revenue by program-managing a complex software framework solution for our largest customer.➣ Increased addressable user personas by ~25% by expanding my-RIO product design for the API stack and UX/UI. ➣ Achieved 10X increase in developer productivity by developing tools to reduce build/test time from 2 days to 2 hrs. ➣ Reduced tooling cost by 60% by partnering with multiple development and leadership teams across the company on Agile, CI, CD, and Test Automation tools and processes, eliminating duplicate tooling and manual test efforts.➣ Reduced top call driver support costs by 80% via automation tools, support documentation, and training. ➣ Increased Product Support Engineer job satisfaction, optimized headcount usage, and improved talent pipeline by consolidating teams, increasing collaboration, and providing leadership, learning, and development opportunities.

Austin, Texas

Managed business client notebook configuration and security software development teams.

Plantation, Florida

Managed mobile software application and infrastructure development teams.