Michael Minuto, Csm®, Cspo®, Pmc-Ii Email and Phone Number
Customer-centric and talent-focused global software technology leader with a strong track record of driving objectives and milestones, negotiating impactful metrics-driven solutions, improving processes, adapting to rapid change, and developing top talent. I'm a strong communicator with startup founder and enterprise experience able to collaborate and communicate cross-functionally at all levels.Adept at transforming teams and processes to prioritize corporate strategy and objectives, increase impact, deliver results, and ensure customer delight. I have an excellent history of team building, setting expectations, and coaching top talent into senior engineering and leadership roles.NOTABLE ACHIEVEMENTS▔▔▔▔▔▔▔▔▔▔▔▔✓ 20+ years of experience leading cross-functional software engineering, operations, tooling, DevOps, QA, and success / support organizations with 80+ staff supporting up to 5000 R+D team members, 20+ projects, and 60+ development and enterprise tools and applications.✓ Added $10M+ to revenue by program managing multiple complex software releases to local and global customers.✓ Transformed multiple engineering, operations, and support teams to Agile/Scrum/Kanban, resulting in consistent feature velocity, 20% reduction in support ticket processing time, and 80% reduction in engineer onboarding time.✓ Increased software developer productivity and delight through engineering, program, and product management of modernized CI/CD/DevOps tools and processes, reducing delivery lead time from 2 days to 2 hours.✓ Managed and developed talent and transitioned multiple engineers into senior and leadership positions.SPECIALTIES▔▔▔▔▔▔Program & Product Management • Engineering Leadership • Process Improvement • Talent Management • Project Management • Support Management • Operations Management • SDLC • Agile Transformation • Scrum • Kanban • Lean Problem Solving • SaaS • Web • Mobile • UI/UX Design • Continuous Integration • Continuous Delivery • QA Automation • DevOps
-
Entreprenuer, Agency Owner, Franchisor, And Real Estate InvestorVa+ Virtual Staffing, Marketing, And Business SolutionsAustin, Tx, Us -
Manager, Ed-Fi Customer Success OperationsMichael & Susan Dell Foundation Dec 2022 - PresentAustin, Texas, United States -
Technical Program Manager, Data Driven EducationMichael & Susan Dell Foundation Jul 2019 - Present
-
Coo And Co-Founder, Good Citizen NetworkGood Citizen Network Foundation Apr 2018 - Apr 2019Austin, TxLed product management, development, UI/UX, testing, business development, and operations with a 12 member team for an Austin-based social impact startup building a social network connecting charities, volunteers, donors, and bloggers.➣ Achieved MVP and production launch of web and mobile applications in 4 months by driving lean development. ➣ Executed marketing, business development, and sales strategy by driving customer relationships and partnerships, social media marketing and content strategy, customer interviews, market research, and competitive analysis.➣ Achieved customer traction, Reg CF filing, and post revenue status in 8 months by developing and implementing multiple business development strategies. -
Managing Director - Software Developer And Enterprise Tools Solutions And SupportCharles Schwab Sep 2016 - Apr 2018Austin, TxLed an organization of 60+ global developers, senior managers, project managers, support and help desk personnel, scrum masters, product owners, and contingent staff providing research and development (R+D), training, IT infrastructure, and user support to 6500+ developers and 10,000+ enterprise employees moving to Agile, DevOps, and CI/CD tools.➣ Improved engineering team capabilities and efficiency by leading R+D, support, infrastructure, licensing, and training for 60+ project planning, design, code, build, test automation, bug/defect tracking, incident tracking, deployment, continuous integration, continuous delivery, and BDD/TDD tools, including:➣➣➣ Atlassian stack (Jira, Jira Portfolio, Confluence, HipChat, Bitbucket, Bamboo)➣➣➣Jenkins, Sauce Labs, Selenium, Zephyr/ZAPI, Cucumber, TFS, Visual Studio, Parasoft SOAtest, Veracode, Splunk, and Clarity. ➣ Achieved a 20% reduction in ticket processing time and 80% reduction in new support engineer onboarding by revamping support operations metrics capture, reporting, training, ticket, and incident management processes.➣ Achieved consistent feature velocity by driving team Agile transformation and usage of Scrum and Kanban. ➣ Saved millions in fines for the firm by timely resolution of critical SOX audit and compliance issues. -
Senior Software Group Manager – Labview Development Tools, Operations, And SupportNational Instruments Jan 2011 - Sep 2016Austin, TxLed a global, cross-functional engineering, test, operations, and support organization of 80+ staff located in Austin, Bangalore, Shanghai, and Hungary. Drove the creation of a scalable CI/CD system consisting of 20+ build and automated test tools supporting 400 LabVIEW developers and testers, 1000+ builds, and 25 million+ tests per day, using hybrid cloud, AWS, RabbitMQ, MongoDB, SQL, TFS, MS Build, Jenkins, and other technologies. ➣ Added $10M+ to revenue by program-managing a complex software framework solution for our largest customer.➣ Increased addressable user personas by ~25% by expanding my-RIO product design for the API stack and UX/UI. ➣ Achieved 10X increase in developer productivity by developing tools to reduce build/test time from 2 days to 2 hrs. ➣ Reduced tooling cost by 60% by partnering with multiple development and leadership teams across the company on Agile, CI, CD, and Test Automation tools and processes, eliminating duplicate tooling and manual test efforts.➣ Reduced top call driver support costs by 80% via automation tools, support documentation, and training. ➣ Increased Product Support Engineer job satisfaction, optimized headcount usage, and improved talent pipeline by consolidating teams, increasing collaboration, and providing leadership, learning, and development opportunities. -
Software Engineering DirectorDell Aug 2009 - Jan 2011Austin, TexasManaged business client notebook configuration and security software development teams. -
Software Development ManagerMotorola Mobility (A Lenovo Company) May 1992 - Jan 2009Plantation, FloridaManaged mobile software application and infrastructure development teams.
Michael Minuto, Csm®, Cspo®, Pmc-Ii Education Details
-
Computer Science
Frequently Asked Questions about Michael Minuto, Csm®, Cspo®, Pmc-Ii
What company does Michael Minuto, Csm®, Cspo®, Pmc-Ii work for?
Michael Minuto, Csm®, Cspo®, Pmc-Ii works for Va+ Virtual Staffing, Marketing, And Business Solutions
What is Michael Minuto, Csm®, Cspo®, Pmc-Ii's role at the current company?
Michael Minuto, Csm®, Cspo®, Pmc-Ii's current role is Entreprenuer, Agency Owner, Franchisor, and Real Estate Investor.
What schools did Michael Minuto, Csm®, Cspo®, Pmc-Ii attend?
Michael Minuto, Csm®, Cspo®, Pmc-Ii attended Florida Atlantic University.
Who are Michael Minuto, Csm®, Cspo®, Pmc-Ii's colleagues?
Michael Minuto, Csm®, Cspo®, Pmc-Ii's colleagues are Ann Deering, Kimberly Kohan (Miller), Cheryl Niehaus, Sonja Demps, Tiffany Edmonds, Jennifer Jendrzey, Eliran Elimelech.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial