Provided expert Level 3 technical support to clients, resolving complex IT issues, and ensuring highcustomer satisfaction.Conducted thorough analysis and troubleshooting of network, server, and application issues,implementing effective solutions to minimize downtime and improve efficiency for over 850employees.Demonstrated in-depth knowledge and experience as an AWS Administrator, managing cloudinfrastructure, implementing security measures, and optimizing system performanceAdministered AWS resources, including EC2 instances, S3 buckets, IAM policies, and VPCconfigurations, maintaining a secure and scalable environment.Provided guidance and mentoring to junior support team members, enhancing their technical skillsand fostering a collaborative work environment.

• Led and managed multiple large-scale construction projects from conception to completion, ensuring all deadlines and budget constraints were met.• Coordinated with architects, engineers, and contractors to develop and implement project plans, maintaining a focus on quality and safety.• Oversaw daily operations on construction sites, resolving any issues that arose to keep projects on track and within scope.• Managed project budgets of up to $20 million, optimizing resource allocation and cost-saving measures.• Implemented risk management strategies, identifying and mitigating potential project risks to ensure smooth project progression.• Ensured compliance with all relevant building codes, safety regulations, and legal requirements.• Developed strong relationships with clients, stakeholders, and vendors, fostering collaboration and trust.

Responsible for all inside sales lead generation and account management of new prospects, working in tandem with VP of Sales. Oversaw and managed full pipeline of prospecting activities, including inbound activity, cold calling, conference leads, etc. Management of daily sales processes, forecasting, marketing and campaigns for overall pipeline activities. Critical part of team helping Fingi establish US prescence with successful multi-million dollar accounts in North America.

Reviewed and analyzed employee personal securities holdings and transactions; identified violations, informed employees, and provided guidance to enforce compliance with code of ethics.Reviewed and facilitate pre-clearance requests; conducted daily and weekly reviews of reported personal trades of supported personnel. Worked with third party vendors to enhance current securities platform.Insured the accuracy of electronic feeds of employee broker accounts.Assisted with annual compliance review plans for groups. Interviewed business and segment level personnel, examined various documents, reports, records, and prepared analysis.