Michael Monnin Email & Phone Number

• Manage daily operations including personnel, employees, marketing campaigns and services;
• Conduct promotional campaigns;
• Maintain stock and inventory;
• Responsible for hiring, training and supervision of staff;
• Create and maintain employee work schedules;
• Conduct staff meetings and organize continued education for staff.

Seattle, Washington, US

• Represented a luxury cosmetic/beauty brand;
• Built and maintained client relationships;
• Provided beauty consultations to clients by demonstrating proper techniques custom to each individual;
• Created and maintained clientele records;
• Organized and planed beauty events to increase business and grow relationships;
• Created necessary follow up mailings with clients.

New York, NY, US

• Represented a luxury fragrance line;
• Built and cultivated client relationships;
• Assisted clients to help choose the perfect scent for him or her;
• Created and maintained clientele documents;
• Updated clientele documents and created necessary follow up mailings between staff and clients.

US

• Viva Glam Ambassador and Certified M.A.C. Artist;
• Represented the brand by providing product knowledge and customer service;
• Maintained customer interactions while providing make-up application;
• Maintained sales goals and appointment booking goals while increasing items sold per transaction;
• Tracked Viva Glam goals and maintained teamwork at counter.

Lakeville, MN, US

• Represented southern Louisiana and Mississippi retail sales;
• Reset merchandising materials in local stores;
• Cultivated relationships between grocery managers, store managers and distribution centers;
• Increased points of distribution and shelf space within local retailers;
• Introduced new products by coordinating meetings between retailers, grocery managers, andbuyers.

• Planed committee meetings and organized Chamber events;
• Created and edited presentations;
• Scheduled travel plans;
• Maintained website and updated calendar of events;
• Liaised with business owners, committee members and the community;
• Cultivated customer relationships to provide excellent customer service;

Singapore, SG

• Liaised with external vendors corporate headquarters, property management, and guests;
• Supervised housekeeping and property maintenance;
• Extracted data from a variety of databases to run daily audits and balance statements;
• Settled accounts upon guests check in and outs;
• Supported and maintained inventory of office and guests supplies;
• Provided assistance to guests in person and over the phone;

• Cultivated customer relationships to provide excellent customer service;
• Closely followed men’s fashion trends in order to appropriately accessorize and fit customers’
• Supervised and maintained sales floor’s inventory and cleanliness;
• Monitored and balanced cash tills in accordance to established cash handling procedures.

Little Rock, AR, US

• Liaised with customers and provided excellent customer service;
• Supported the men’s suit department with cutting-edge styling advice;
• Maintained on-trend knowledge to respond to customer inquiries;
• Monitored, and maintained daily inventory in accordance to company policy;
• Assisted with management and organization of store’s visual set-up;
• Maintained and balanced cash tills in accordance with established procedures.

Business Administration, Marketing

Multimedia Make-Up

College Prep