Michael Morrison
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Michael Morrison Email & Phone Number

IT Voice and Network Analyst at Archway Marketing Services
Location: Detroit Metropolitan Area, United States, United States 4 work roles 1 school
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Current company
Archway Marketing Services
Role
IT Voice and Network Analyst
Location
Detroit Metropolitan Area, United States, United States
Company size
1050 employees

Who is Michael Morrison? Overview

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Quick answer

Michael Morrison is listed as IT Voice and Network Analyst at Archway Marketing Services, a company with 1050 employees, based in Detroit Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Michael Morrison.

Michael Morrison previously worked as IT Telecommunications at Dmc Huron Valley-Sinai Hospital and IT Voice Analyst at Archway Marketing Services. Michael Morrison holds Associate'S Degree, Heating, Ventilation, Air Conditioning And Refrigeration Engineering Technology/Technician from Ranken Technical College.

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Archway Marketing Services

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Profile bio

About Michael Morrison

Hello, I work in IT supporting the network and telecomm environment. I have over 20 years experience working for several companies and in several positions providing network support. I worked for carriers Sprint and SBC in both regulated and non regulated customer support roles as well as in the private sector for large corporations and small companies alike. My background is diverse in the IT industry supporting both data and voice networks by completing moves, adds & changes along with proactively monitoring network stability and troubleshooting 24/7 with both internal network operations centers as well as with carriers to resolve both WAN and LAN client effecting issues. No matter if I worked alone, on a network team, telecom team or a project team, my goal oriented drive, experience and troubleshooting skills gives me a knowledge base to support and resolve voice and data network impacting issues along with completing MAC requests and network upgrades.

Listed skills include Enghouse Cti, Cisco Routers, Avaya Communication Manager, Avaya Ip Telephony, and 1 others.

Current workplace

Michael Morrison's current company

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Archway Marketing Services
Archway Marketing Services
IT Voice and Network Analyst
rogers, minnesota, united states
Website
archway.com
Employees
1050
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4 roles

Michael Morrison work experience

A career timeline built from the work history available for this profile.

It Voice And Network Analyst

Current
Archway Marketing Services

Romulus, Michigan, United States

IT support of Voice as well as LAN/WAN infrastructure.

Mar 2021 - Present

It Voice Analyst

Archway Marketing Services

Greater Detroit Area

  • Worked as a Network Voice Analyst supporting several Archway call centers in the US and Canada. I’m currently working on an AVAYA S8800 ver 6.3 virtual redundant servers with multiple AVAYA G450 gateways. Utilized both.
  • Combined and integrate several Archway locations across the US and Canada over to a single Archway dialplan with a hub and spoke architecture. The process entails porting over all DID’s over from various carriers to.
  • Monitored circuits and manage trouble tickets with vendors when alerted to trouble by monitoring tools or client tickets opened with our helpdesk 24/7.
  • This position also involved troubleshooting network issues, managing network circuit upgrades and documenting network architecture while creating trouble shooting docs.
  • Updated switch firmware to resolve communication issues between switches. Programmed switches to allow end user devices to be able to reside on the appropriate VLAN.
  • Replaced EOL dumb switches to introduce switches with VLAN capability and POE to environments where VoIP phones were being deployed.
Jan 2013 - Mar 2019

It Network Analyst

Bb&T

Wilson, NC

Worked in both the advanced telecom support team and the NOC at BB&T. The Tier III telecom support team was dedicated to troubleshooting all telecom issues for the bank as well as the insurance and law firm subsidiaries across the US. Worked on many conversion teams to migrate over to Cisco Unified Communication platform. I also spent several years in the.

May 2006 - Jan 2013
Team & coworkers

Colleagues at Archway Marketing Services

Other employees you can reach at archway.com. View company contacts for 1050 employees →

TN Tracy Niezgodski Tracy Niezgodski Colleague at Archway Marketing Services Monroe, Michigan, United States, United States View → SK Susheela Kumaravel Susheela Kumaravel Colleague at Archway Marketing Services Detroit Metropolitan Area, United States View → ET Enrique Torroledo Enrique Torroledo Colleague at Archway Marketing Services Downey, California, United States, United States View → CD Cynthia Durocher Cynthia Durocher Colleague at Archway Marketing Services Riverview, Florida, United States, United States View → JM Justin Matsushita Justin Matsushita Colleague at Archway Marketing Services Cerritos, California, United States, United States View → RD Roselande Dort Roselande Dort Colleague at Archway Marketing Services Fargo-Moorhead, United States View → BP Brent Pinder Brent Pinder Colleague at Archway Marketing Services Greater Toronto Area, Canada, Canada View → TB Taylor Brown Taylor Brown Colleague at Archway Marketing Services Fargo-Moorhead, United States View → NS Namanjeet Sidhu Namanjeet Sidhu Colleague at Archway Marketing Services Greater Calgary Metropolitan Area, Canada View → DA Denise Askew Denise Askew Colleague at Archway Marketing Services Romeoville, Illinois, United States, United States View →
1 education record

Michael Morrison education

FAQ

Frequently asked questions about Michael Morrison

Quick answers generated from the profile data available on this page.

What company does Michael Morrison work for?

Michael Morrison works for Archway Marketing Services.

What is Michael Morrison's role at Archway Marketing Services?

Michael Morrison is listed as IT Voice and Network Analyst at Archway Marketing Services.

Where is Michael Morrison based?

Michael Morrison is based in Detroit Metropolitan Area, United States, United States while working with Archway Marketing Services.

What companies has Michael Morrison worked for?

Michael Morrison has worked for Archway Marketing Services, Dmc Huron Valley-Sinai Hospital, and Bb&T.

Who are Michael Morrison's colleagues at Archway Marketing Services?

Michael Morrison's colleagues at Archway Marketing Services include Tracy Niezgodski, Susheela Kumaravel, Enrique Torroledo, Cynthia Durocher, and Justin Matsushita.

How can I contact Michael Morrison?

You can use AeroLeads to view verified contact signals for Michael Morrison at Archway Marketing Services, including work email, phone, and LinkedIn data when available.

What schools did Michael Morrison attend?

Michael Morrison holds Associate'S Degree, Heating, Ventilation, Air Conditioning And Refrigeration Engineering Technology/Technician from Ranken Technical College.

What skills is Michael Morrison known for?

Michael Morrison is listed with skills including Enghouse Cti, Cisco Routers, Avaya Communication Manager, Avaya Ip Telephony, and Cisco Call Manager.

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