Microsoft Intune Administration managing devices, applications, and security policies across the enterprise. • Develop and implement Mobile Device Management (MDM) and Mobile Application Management (MAM) strategies to optimize endpoint management and security. • Oversee and execute device provisioning, enrollment, and compliance monitoring for Windows, macOS, iOS, and Android devices. • Implement and manage conditional access policies, ensuring that devices meet security standards before accessing corporate resources.

Provide technology consulting for small medical practices, small business, nonprofit and home office users. Provide desktop/server support, network, remote management, web design, consulting and technology advising for small to medium sized businesses.

Deployment of Windows 7 for Kent County of Michigan in a migration roll-out of approximately 1600 computers from windows XP to Windows 7 in a lite-touch deployment process using Microsoft System Center 2007. Migration process included data and application migration. Investigate, troubleshoot, and resolve software and hardware issues.

Provided systems support for medical, dental offices to mid-size companies and manufacturers. Supported multiple lan and server environments ranging from Microsoft Server 2003, Server 2008r2, Small Business Server, Windows XP,7, Exchange, to Google Apps. Provided application support for Outlook 03,07,10. Enterprise Antivirus Management with Sophos, Supported dental practice management software with Dentrix , EagleSoft & Kodac Dental Imaging. Conducted workstation user account migrations, application roll outs and hardware break fix. Troubleshot; HP G4, G5, G6 servers and coordinated warranty repair with HP. Monitored daily backups of various backup solutions including Backup Exec & Acronis solutions. Provided PC, software and printer support for desktop users in a mixed environments of Windows XP and Windows 7 32 and 64bit.

Contracted to Plumchoice Inc . to provide Tier I, II advance technical support for PC & Macs, Microsoft Office Suite, network connectivity, DSL modems, routers, email clients, browser support, mobile devices, gaming systems connectivity, virus removal, OS reimaging, and online backup solutions via remote management tools such Bomgar. Providing channel partner support for; HP Premium Remote Services, ATT Connectech, Mozy, Online Backup, ACN Premium Tech Support, ACN of Canada, Comcast, Service Tech Zone, & Cox Cable.

Member of the Radiology Implantation Team for iSite Enterprise 3.5 to 3.6 migration project that performed pre/post validation for testing for iSite Enterprise hospital wide. Provided systems support of PACS, Picture Archive Communication System, iSite Radiology Stentor/Philips Radiology Information Systems, ClinStar McKesson Radiology, and Dolby DVI Dictation. Assigned group policy, deployed software, and purged/merged patient databases. Troubleshot LAN/WAN connectivity issues from multiple modalities and related medical devices and trained Radiologist on new features after upgrades.