Michael Mulvaney

Michael Mulvaney Email and Phone Number

O2C Center of Excellence Manager at Staples (Managing O2C escalation resolution for improved customer experience.) @ Staples
framingham, massachusetts, united states
Michael Mulvaney's Location
Charleston, South Carolina Metropolitan Area, United States
Michael Mulvaney's Contact Details

Michael Mulvaney work email

Michael Mulvaney personal email

About Michael Mulvaney

Organizational and process improvement leader with a passion for bringing together groups across the business to solve problems. Extensive management experience combining merged and acquired companies while staying focused on positive impacts to the customer—internal and external. Using varied leadership experience in finance, accounting, customer service and purchasing, think strategically and influence business decisions based on facts and impact on stakeholders. Consensus builder: Able to communicate with and synergize groups at all levels to improve cooperation and help grow sales and profit. Well-developed problem solving, critical thinking and sound decision-making skills and inspire and guide teams to success. Skilled at presenting new and complex information to groups to enhance their understanding and retention.Consensus builder. Change manager. Sales/Customer-centric. Problem solver. Team leader/mentor. "Helping put the pieces together."

Michael Mulvaney's Current Company Details
Staples

Staples

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O2C Center of Excellence Manager at Staples (Managing O2C escalation resolution for improved customer experience.)
framingham, massachusetts, united states
Website:
staples.com
Employees:
29840
Michael Mulvaney Work Experience Details
  • Staples
    Manager, Order To Cash Center Of Excellence
    Staples Feb 2019 - Present
    Charleston, South Carolina Metropolitan Area
  • Vwi Vengroff Williams
    Sr. Engagement Manager (Arcc)
    Vwi Vengroff Williams Feb 2018 - Feb 2019
    Sarasota, Florida Area
  • Staples
    Credit & Collections Manager
    Staples Jul 2015 - Feb 2018
    Columbia, Sc (Shared Services Center.)
    Shared Service Center leader for the commercial accounts of Staples, Inc., the world’s largest office products company, and their Quill.com business.• • Manage the collections activities for over 300,000 commercial accounts, of all sizes—small dollar to multi-million dollar receivables. • Lead a strong team (75+) focused on productivity metrics and collections results while centered on maintaining Staples’ Values and optimizing customer service and customer retention. • Deploy new collections strategies suited to the account type and systems’ capabilities.• Improved % Current and reduced 60/90 Aging to company-best levels and increased working capital.• Manage third-party collections agency relationships to ensure effective efforts while maintaining positive image of Staples Brand.• Launched regular meetings with sales teams across US to build partnership by improving internal and external customer relationships.
  • Advance Auto Parts
    Regional Financial Service Manager
    Advance Auto Parts Apr 2012 - Jan 2015
    Roanoke, Virginia Area
    Leader in new corporate department serving commercial credit and financial services needs of 100,000+ commercial customers.
  • Us Foods
    Category Manager / Replenishment Manager /
    Us Foods Apr 2009 - Apr 2012
    Roanoke, Virginia Area
  • Us Foods
    Director Of Margin & Contract Compliance
    Us Foods Aug 2008 - Apr 2009
    Roanoke, Virginia Area
  • Us Foods
    Controller
    Us Foods 2001 - 2008
    Salem, Va
  • Us Foods
    Credit Manager / Ar Supervisor
    Us Foods 1989 - 2001
    Roanoke, Virginia Area

Michael Mulvaney Skills

Credit Management Category Management Food Service Team Leadership Team Building Change Management Consensus Building Customer Service Microsoft Excel Peoplesoft Financial P&l Management Sales Account Management Leadership Inventory Management Strategic Planning Time Management Budgets Management Sales Management Forecasting

Michael Mulvaney Education Details

Frequently Asked Questions about Michael Mulvaney

What company does Michael Mulvaney work for?

Michael Mulvaney works for Staples

What is Michael Mulvaney's role at the current company?

Michael Mulvaney's current role is O2C Center of Excellence Manager at Staples (Managing O2C escalation resolution for improved customer experience.).

What is Michael Mulvaney's email address?

Michael Mulvaney's email address is ms****@****ail.com

What is Michael Mulvaney's direct phone number?

Michael Mulvaney's direct phone number is +150882*****

What schools did Michael Mulvaney attend?

Michael Mulvaney attended Radford University, Radford University - College Of Business And Economics;.

What are some of Michael Mulvaney's interests?

Michael Mulvaney has interest in Family, Boating, Problem Solving, Poker, Photography.

What skills is Michael Mulvaney known for?

Michael Mulvaney has skills like Credit Management, Category Management, Food Service, Team Leadership, Team Building, Change Management, Consensus Building, Customer Service, Microsoft Excel, Peoplesoft Financial, P&l Management, Sales.

Who are Michael Mulvaney's colleagues?

Michael Mulvaney's colleagues are Jonathan Gesell, Destiny Rivera, James Cooper, Mahnoor S, Damien Haynes, Chinano Bennett, Lasunya Cooks.

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