• Social media creation/management• Website creation/management• Content creation• Marketing material creation• Email account creation• Writing (blog posts, articles, press releases)• Email marketing management• Text message marketing management• Marketing consultation

• Manages and maintains social media accounts for Brickway Brewery & Distillery, Lucky Bucket Brewing Co., and Cut Spike Distillery• Photographs, films, designs, and creates content for social media and website• Provides strategic consultation during marketing meetings including identifying potential local partnerships, advertising opportunities, and tasting room specials

• Managed team that was responsible for premium account portfolio of 40 unique NIL Collectives supporting over 40 NCAA institutions• Managed the origination of over 15 unique NIL Collectives including logo design, website design, social media account creation, Google Workspace creation, and more• Oversaw the facilitation of over 30,000 NIL deals to over 4,000 student-athletes that totaled close to $100 million• Led onboarding and platform training with NIL Collective partners… Show more • Managed team that was responsible for premium account portfolio of 40 unique NIL Collectives supporting over 40 NCAA institutions• Managed the origination of over 15 unique NIL Collectives including logo design, website design, social media account creation, Google Workspace creation, and more• Oversaw the facilitation of over 30,000 NIL deals to over 4,000 student-athletes that totaled close to $100 million• Led onboarding and platform training with NIL Collective partners utilizing expertise and provided best practices as well as strategic consultation on status calls and emails• Served as liaison and voice of partners during interdepartmental meetings and projects• Produced, edited, and co-hosted NIL Blitz Podcast with colleagues Braly Keller and Daniel Pearson• Led on-site education, onboarding, and training sessions with collective partners and in front of hundreds of student-athletes Show less

• Chosen to form a new technical support division in January 2020• Led platform-wide technical support efforts for 18 months – mostly single-handedly• Provided technical support for hundreds of partners and tens of thousands of users• Worked with product team members to report feature requests, bugs, etc. using Jira, Canny, and ProductBoard• Organized a new Help Center and added several walkthrough articles complete with screenshots and video• Utilized Intercom for support… Show more • Chosen to form a new technical support division in January 2020• Led platform-wide technical support efforts for 18 months – mostly single-handedly• Provided technical support for hundreds of partners and tens of thousands of users• Worked with product team members to report feature requests, bugs, etc. using Jira, Canny, and ProductBoard• Organized a new Help Center and added several walkthrough articles complete with screenshots and video• Utilized Intercom for support chat and Help Center• Coordinated the hiring of the first support team members in June 2021 including writing job description and interviews• Managed support team including the onboarding and training of new team members• Maintained a CSAT score of 95% or higher since 2020 Show less

• Assisted with the onboarding of new partners• Coordinated platform training calls• Tracked milestones to assess platform adoption• Monitored account health to reduce potential churn• Partnered with Account Managers during renewal conversations

• Wrote and published multiple news releases and articles on team website• Contributed marketing experience when advertising team events such as games, camps and clinics• Maintained and managed website as well as social media resources such as the team's Twitter and Facebook pages

• Organized profitable fundraising opportunities• Wrote and enforced team policies• Diligently ensured team and its operations ran smoothly on day-to-day basis during the season and off-season• Responsible for contacting and establishing relationships with parents, alumni, and high-school recruits

SOCIAL MEDIA• Managed all Creighton Athletic social media accounts including Facebook, Twitter, Instagram and Snapchat as well as the sport-specific social media accounts.• Created content for social media accounts using Photoshop and Final Cut Pro.• Created customized Infographics using the Box Out Sports online software ensuring accuracy and shares them via social media in a timely manner.• Created and shared instant highlights clipped using the SnappyTV online software… Show more SOCIAL MEDIA• Managed all Creighton Athletic social media accounts including Facebook, Twitter, Instagram and Snapchat as well as the sport-specific social media accounts.• Created content for social media accounts using Photoshop and Final Cut Pro.• Created customized Infographics using the Box Out Sports online software ensuring accuracy and shares them via social media in a timely manner.• Created and shared instant highlights clipped using the SnappyTV online software for both home and away Creighton games for all sports.• Created and uploaded Creighton-themed GIFs for the website GIPHY.MARKETING & DESIGN• Co-creator of the popular 'Meet the Bluejays' videos starring Cale Ferrin shown during Creighton Men's Basketball Home games.• Created the “Band of Bluejays” marketing theme used by the Creighton University Alumni Office and Athletic Department during the BIG EAST Conference Tournament and NCAA Tournament for basketball.• Designed printed and digital content using Photoshop and InDesign advertising important ticketing and athletic event information. Show less

TICKETING• Responsible for day-to-day finances including the processing and allocation of over eight million dollars in season ticket and donation payments.• Oversaw box office operations during home games including the managing of ticket sellers and game day finances.• Provided quality customer service to over 6,000 season ticket holders.• Helped manage donation requests and season ticket information requests.• Helped manage postseason ticket orders including the BIG… Show more TICKETING• Responsible for day-to-day finances including the processing and allocation of over eight million dollars in season ticket and donation payments.• Oversaw box office operations during home games including the managing of ticket sellers and game day finances.• Provided quality customer service to over 6,000 season ticket holders.• Helped manage donation requests and season ticket information requests.• Helped manage postseason ticket orders including the BIG EAST Conference Men's Basketball Tournament held at Madison Square Garden.• Member of the Host Staff for the 2015 NCAA Division I Men's Basketball Championship Second/Third Rounds as well as the 2018 NCAA Division I Men’s Basketball Championship Midwest Regional at the CenturyLink Center Omaha, hosted by Creighton University. Show less

• Served as an associate head coach for the University of Nebraska-Lincoln club lacrosse team that competes in the Men's Collegiate Lacrosse Association (Division I).• Responsible for even strength and man-up offense; play design, play calling, shooting, etc.• Responsible for managing and maintaining the club's website and social media accounts.

• Served as a featured coach for the Nebraska Prime Select Lacrosse U17 & U19 traveling teams.• Coached top players from Nebraska and Iowa during weekly practices and when traveling to tournaments.• Selected by organization to coach based on coaching performance at Creighton Preparatory School and the University of Nebraska during the regular seasons.

• Served as an assistant head coach for both the varsity and junior varsity Creighton Preparatory School club lacrosse teams.• Responsible for the offense; play design, play calling, shooting, etc.• Also responsible for managing the lacrosse team's website and Twitter account.

• Designed and created registrations for sports and business organizations on website platform• Utilized effective listening and problem solving when working and interacting with customers one-on-one or several customers at a time• Communicated with and provided support for thousands of organizations and customers across the United States• Gave advice based on experience to customers regarding the Sports Engine website platform

• Maintained and edited the MN Hockey Hub, MN Lacrosse Hub, and MN Football Hub websites.• Covered Spotlight Games during the Minnesota High School boy's varsity regular season and postseason including the State Tournaments for hockey, lacrosse and football.• Covered Spotlight Games during the Upper Midwest High School Elite Hockey League.• Game coverage included: capturing live statistics online, live blogging and conducting interviews after the games.• Developed… Show more • Maintained and edited the MN Hockey Hub, MN Lacrosse Hub, and MN Football Hub websites.• Covered Spotlight Games during the Minnesota High School boy's varsity regular season and postseason including the State Tournaments for hockey, lacrosse and football.• Covered Spotlight Games during the Upper Midwest High School Elite Hockey League.• Game coverage included: capturing live statistics online, live blogging and conducting interviews after the games.• Developed open-ended questions to ask with players and coaches, asked impromptu questions based on responses during post-game interviews, transcribed audio.• Wrote player feature and game recap articles in accordance with Associated Press style.• Shot interviews and edited video using Final Cut Pro. Show less

• Assisted in the creation of the original website for The Jack Jablonski Fund (http://www.jabby13.com).• Maintained and edited the website by request.• Added articles and events to the website.• Created online registrations for events as well as the online donation form (due to position as a Client Services Representative at Sports Engine)• Provided in-person, phone, and online training of the website's platform as well as support to additional members within The Jack Jablonski… Show more • Assisted in the creation of the original website for The Jack Jablonski Fund (http://www.jabby13.com).• Maintained and edited the website by request.• Added articles and events to the website.• Created online registrations for events as well as the online donation form (due to position as a Client Services Representative at Sports Engine)• Provided in-person, phone, and online training of the website's platform as well as support to additional members within The Jack Jablonski Fund Show less

• Spent two seasons as an assistant coach in Summer 2010 at the 5th/6th Grade level (finished with a 7-3-1 record) as well as in Spring 2011 a the 7th/8th Grade level.• Promoted to head coach in Summer 2011 at the 7th/8th Grade level (finished with a 8-3 record including a state tournament appearance).

• Covers the Men's Collegiate Lacrosse League (MCLA) specifically both Division 1 and 2 of the Upper Midwest Lacrosse League (UMLL).

• Designed material to be given away at shows, company events and company sponsored events -- including brochures and promotional items -- using Microsoft Office documents and Photoshop• Initiated and assisted in the redesign of the company trade show display • Efficiently ran social media such as the company blog, Twitter, Facebook, LinkedIn and YouTube

• Hired for position out of large pool of applicants and trained in as full-time employee• Skillfully executed sales process multiple times daily which included picking up customers on-time, interacting with customers of all ages and cultures, efficiently typing rental contract agreements and completing financial transactions, selling coverage and upgrades, carefully and properly checking in rented vehicles – all while providing excellent customer service• Won several daily sales… Show more • Hired for position out of large pool of applicants and trained in as full-time employee• Skillfully executed sales process multiple times daily which included picking up customers on-time, interacting with customers of all ages and cultures, efficiently typing rental contract agreements and completing financial transactions, selling coverage and upgrades, carefully and properly checking in rented vehicles – all while providing excellent customer service• Won several daily sales contests within Eden Prairie branch beating out full-time employees and other interns• Handled majority of deals at Metropolitan Ford dealership in Eden Prairie due to high success rate• Entrusted with and responsible for company property including all vehicles and branch gas cards Show less

• Asked to train new employees to provide quality customer service and perform duties efficiently• Chosen to assist the opening of new Best Buy store which included store set-up, training and supervision of new staff• Worked three “Black Fridays”, patiently and proficiently dealt with hundreds of customers within first hour and thousands of customers within weekend, entrusted with supervisor approval during weekend

• Knowledgeably connected computers to campus network• Delivered computers and various computer accessories to faculty• Adeptly trained and explained faculty how to use equipment