Michael Murakami Email & Phone Number

Omaha, NE, US

Omaha, Nebraska, United States

• Social media creation/management
• Website creation/management
• Content creation
• Marketing material creation
• Email account creation
• Writing (blog posts, articles, press releases)

Omaha Metropolitan Area

• Manages and maintains social media accounts for Brickway Brewery & Distillery, Lucky Bucket Brewing Co., and Cut Spike Distillery
• Photographs, films, designs, and creates content for social media and website
• Provides strategic consultation during marketing meetings including identifying potential local partnerships, advertising opportunities, and tasting room specials

• Managed team that was responsible for premium account portfolio of 40 unique NIL Collectives supporting over 40 NCAA institutions
• Managed the origination of over 15 unique NIL Collectives including logo design, website design, social media account creation, Google Workspace creation, and more
• Oversaw the facilitation of over 30,000 NIL deals to over 4,000 student-athletes that totaled close to $100 million
• Led onboarding and platform training with NIL Collective partners… Show more
• Led onboarding and platform training with NIL Collective partners utilizing expertise and provided best practices as well as strategic consultation on status calls and emails
• Served as liaison and voice of partners during interdepartmental meetings and projects

Lincoln, Nebraska Area

• Chosen to form a new technical support division in January 2020
• Led platform-wide technical support efforts for 18 months – mostly single-handedly
• Provided technical support for hundreds of partners and tens of thousands of users
• Worked with product team members to report feature requests, bugs, etc. using Jira, Canny, and ProductBoard
• Organized a new Help Center and added several walkthrough articles complete with screenshots and video
• Utilized Intercom for support… Show more

Lincoln, Nebraska Area

• Assisted with the onboarding of new partners
• Coordinated platform training calls
• Tracked milestones to assess platform adoption
• Monitored account health to reduce potential churn
• Partnered with Account Managers during renewal conversations

St. Cloud, Minnesota Area

• Wrote and published multiple news releases and articles on team website
• Contributed marketing experience when advertising team events such as games, camps and clinics
• Maintained and managed website as well as social media resources such as the team's Twitter and Facebook pages

• Organized profitable fundraising opportunities
• Wrote and enforced team policies
• Diligently ensured team and its operations ran smoothly on day-to-day basis during the season and off-season
• Responsible for contacting and establishing relationships with parents, alumni, and high-school recruits

Greater Omaha Area

• SOCIAL MEDIA
• Managed all Creighton Athletic social media accounts including Facebook, Twitter, Instagram and Snapchat as well as the sport-specific social media accounts.
• Created content for social media accounts using Photoshop and Final Cut Pro.
• Created customized Infographics using the Box Out Sports online software ensuring accuracy and shares them via social media in a timely manner.
• Created and shared instant highlights clipped using the SnappyTV online software… Show more SOCIAL MEDIA
• Created and shared instant highlights clipped using the SnappyTV online software for both home and away Creighton games for all sports.

• TICKETING
• Responsible for day-to-day finances including the processing and allocation of over eight million dollars in season ticket and donation payments.
• Oversaw box office operations during home games including the managing of ticket sellers and game day finances.
• Provided quality customer service to over 6,000 season ticket holders.
• Helped manage donation requests and season ticket information requests.
• Helped manage postseason ticket orders including the BIG… Show more TICKETING

Lincoln, Nebraska Area

• Served as an associate head coach for the University of Nebraska-Lincoln club lacrosse team that competes in the Men's Collegiate Lacrosse Association (Division I).
• Responsible for even strength and man-up offense; play design, play calling, shooting, etc.
• Responsible for managing and maintaining the club's website and social media accounts.

Greater Omaha Area

• Served as a featured coach for the Nebraska Prime Select Lacrosse U17 & U19 traveling teams.
• Coached top players from Nebraska and Iowa during weekly practices and when traveling to tournaments.
• Selected by organization to coach based on coaching performance at Creighton Preparatory School and the University of Nebraska during the regular seasons.

Greater Omaha Area

• Served as an assistant head coach for both the varsity and junior varsity Creighton Preparatory School club lacrosse teams.
• Responsible for the offense; play design, play calling, shooting, etc.
• Also responsible for managing the lacrosse team's website and Twitter account.

Greater Minneapolis-St. Paul Area

• Designed and created registrations for sports and business organizations on website platform
• Utilized effective listening and problem solving when working and interacting with customers one-on-one or several customers at a time
• Communicated with and provided support for thousands of organizations and customers across the United States
• Gave advice based on experience to customers regarding the Sports Engine website platform

Greater Minneapolis-St. Paul Area

• Maintained and edited the MN Hockey Hub, MN Lacrosse Hub, and MN Football Hub websites.
• Covered Spotlight Games during the Minnesota High School boy's varsity regular season and postseason including the State Tournaments for hockey, lacrosse and football.
• Covered Spotlight Games during the Upper Midwest High School Elite Hockey League.
• Game coverage included: capturing live statistics online, live blogging and conducting interviews after the games.
• Developed… Show more
• Developed open-ended questions to ask with players and coaches, asked impromptu questions based on responses during post-game interviews, transcribed audio.

Greater Minneapolis-St. Paul Area

• Assisted in the creation of the original website for The Jack Jablonski Fund (http://www.jabby13.com).
• Maintained and edited the website by request.
• Added articles and events to the website.
• Created online registrations for events as well as the online donation form (due to position as a Client Services Representative at Sports Engine)
• Provided in-person, phone, and online training of the website's platform as well as support to additional members within The Jack Jablonski… Show more
• Provided in-person, phone, and online training of the website's platform as well as support to additional members within The Jack Jablonski Fund Show less

• Spent two seasons as an assistant coach in Summer 2010 at the 5th/6th Grade level (finished with a 7-3-1 record) as well as in Spring 2011 a the 7th/8th Grade level.
• Promoted to head coach in Summer 2011 at the 7th/8th Grade level (finished with a 8-3 record including a state tournament appearance).

• Covers the Men's Collegiate Lacrosse League (MCLA) specifically both Division 1 and 2 of the Upper Midwest Lacrosse League (UMLL).

• Designed material to be given away at shows, company events and company sponsored events -- including brochures and promotional items -- using Microsoft Office documents and Photoshop
• Initiated and assisted in the redesign of the company trade show display
• Efficiently ran social media such as the company blog, Twitter, Facebook, LinkedIn and YouTube

• Hired for position out of large pool of applicants and trained in as full-time employee
• Skillfully executed sales process multiple times daily which included picking up customers on-time, interacting with customers of all ages and cultures, efficiently typing rental contract agreements and completing.
• Won several daily sales… Show more
• Won several daily sales contests within Eden Prairie branch beating out full-time employees and other interns
• Handled majority of deals at Metropolitan Ford dealership in Eden Prairie due to high success rate
• Entrusted with and responsible for company property including all vehicles and branch gas cards Show less

• Asked to train new employees to provide quality customer service and perform duties efficiently
• Chosen to assist the opening of new Best Buy store which included store set-up, training and supervision of new staff
• Worked three “Black Fridays”, patiently and proficiently dealt with hundreds of customers within first hour and thousands of customers within weekend, entrusted with supervisor approval during weekend

• Knowledgeably connected computers to campus network
• Delivered computers and various computer accessories to faculty
• Adeptly trained and explained faculty how to use equipment