Michael Murch Email & Phone Number

Cincinnati, Oh, Us

Southeast Region United States

National Uk

• Responsible Major Account Sales Team, selling to the largest UK Pitney Bowes Customers.• Responsible for oversight of the Top 144 companies that trade with Pitney Bowes.• Participant in the development of market strategy and realignment of the European sales organization.• Integral part of the Salesforce.com integration for the go to market strategy, creating comprehensive reporting, maintaining and assuring usability of the CRM tool for the UK sales organization. • Responsible for data integration from D&B to Pitney Bowes CRM system to ensure seamless transition from old CRM data.• Provided training in all aspects of Pitney Bowes solutions to sales and engineering teams.• Responsible for leading change, ensuring that the sales teams understood the need to re-invent the Pitney Bowes brand and why it was important to them, their customers and the company.• Key member of management team involved in day-to-day responsibilities as well as long term strategic planning.

United Kingdom

• Responsible Major Account Sales Team, selling to the largest UK Pitney Bowes Customers.• Responsible for oversight of the Top 144 companies that trade with Pitney Bowes.• Participant in the development of market strategy and realignment of the European sales organization.• Integral part of the Salesforce.com integration for the go to market strategy, creating comprehensive reporting, maintaining and assuring usability of the CRM tool for the UK sales organization. • Responsible for data integration from D&B to Pitney Bowes CRM system to ensure seamless transition from old CRM data.• Provided training in all aspects of Pitney Bowes solutions to sales and engineering teams.• Responsible for leading change, ensuring that the sales teams understood the need to re-invent the Pitney Bowes brand and why it was important to them, their customers and the company.• Key member of management team involved in day-to-day responsibilities as well as long term strategic planning.

United Kingdom; Republic Of Ireland

• Responsible for 3 Sales teams within the UK and ROI comprised of 23 sales representatives.• Responsible for the integration of software solutions into user environments, including coding and database management. • Form and report design customized to the customer needs into many popular customer databases including SQL, Siebel and Oracle.• Assisted in solutions sales calls to all level of customers including C level presentations to fortune 500 companies.• Grew solutions business consistently while ensuring that sales representative participation was also continuing to grow.• Responsibilities in training new representatives as well as on-going training for current sales and engineering staff.• Developed a solutions selling plan for representatives to assist them in uncovering and bringing to completion sales opportunities.• Expert in all aspects of Pitney Bowes solutions including; Logistics, Mail Creation, Printing, Metering, as well as Pitney Bowes Financial Postal Payment solutions. • Participated in new product development calls with all levels of Pitney Bowes Management

•Responsible for total solutions quota for the Greater Boston District•Assisted all levels of sales representative on solutions sales calls to all level of customers including C level presentations to fortune 500 companies•Grew solutions business consistently while ensuring that sales representative participation was also continuing to grow•Responsibilities in training new representatives as well as ongoing training for current sales staff.•Integral part of sales processes in large order management, from developing solution to final order processing on sales of 35,000 and above.•Developed a solutions selling plan for representatives to assist them in uncovering and bringing to completion sales opportunities.•Expert in all aspects of Pitney Bowes solutions including; Logistics, Mail Creation, Printing, Metering, as well as Pitney Bowes Financial Postal Payment solutions. •Participated in new product development calls with all levels of Pitney Bowes Management

Greater Boston Area

•Managed multiple Solutions Sales Representatives•Consistently exceed sales and revenue goals•Assisted Sales Representative in every aspect of the sales process, regularly accompanying representative on sales calls and C level presentations for Fortune 500 companies and others.. •Responsible for total solutions quota for the entire Boston District•Reported directly to the District Director •Responsibilities to the Vice President of Solutions•Won multiple sales awards including Vice President award for Sales Management excellence•Responsibilities also included, training, order management, sales forecasting, and customer trade show presentations.

Greater Boston Area

•Responsible for all Mail Creation Solutions in the Pitney Bowes product line including; folding and inserting equipment, addressing hardware and software, and printers.•Expert in all aspects of the United States Postal Service mailing and shipping options •Certified Postal Consultant•Responsible for training and product launches in the Mail Creation line.•Reported directly to the District Director•Interacted with all levels of customer decision making process, normally brought in C level presentations•Assisted all levels of Account Representative in Solutions sales process

Greater Boston Area

•Assisted all levels of Account Representative in Solutions sales•Responsible for ensuring all aspects of solutions products were viable, and would integrate seamlessly with customers core line of business applications.•Created the Statement of Work as well as all technical documentation required for the System Installation Process.•Constantly exceeded sales goals•Recognized as the top DTSC in the country winning multiple awards for sales excellence.•Responsibilities for training and product launches

Portsmouth New Hampshire

Vitts Networks supplies High-speed data connectivity including DSL, High Capacity Fiber Solutions, and Enterprise Networking Solutions. Using primarily Enterasys (Cabletron) equipment.•Regularly exceeded Company set revenue and profitability goals.•Managed team of 18-30 inside sales representatives•Responsible for hiring new representatives•Responsible for the day to day operations of the sales floor, reporting to the Director of Sales.•Administered contact database, as well as developed reports utilizing Goldmine to track revenue and representatives sales progress.•Helped in developing sales representative’s compensation plans.•Developed many sales related tools to help sales representatives become successful.•Coached sales representatives one to one, and group sessions to share ideas, based upon success and improvements in sales.

Lyme New Hampshire

Lyme Computer Systems is a VAR for many hardware and software solutions including, but not limited to: Cisco, Cabletron, Sun Microsystems, Dell, Gateway, Compaq, and Microsoft.•Realized increased company profitability of 19.69% •Designed and taught sales training program for new employees that decreased the time it took for a new hire to become profitable.•Authored a user’s manual for the company’s proprietary sales automation system, which increased sales representative’s productivity.•Responsible for the training and administration of Goldmine contact database.•Developed several spreadsheets in Microsoft Excel that tracked company and individual projections against actual sales, these allowed sales representatives to visualize their goals and exceed them.•Proactively developed new vendor relationships, which enabled sales representatives to increase their profits by shopping products more effectively.•Directly involved with all aspects of customer and vendor relations.•Sole representative responsible for traveling to major accounts to close large bids including Dept of Defense, USAF, USMC. •Developed and initiated sales incentive programs that increased morale and created a competitive and fun environment.

Lyme New Hampshire

Lyme Computer Systems is a VAR for many hardware and software solutions including, but not limited to: Cisco, Cabletron, Sun Microsystems, Dell, Gateway, Compaq, and Microsoft.•Aggressively sourced new accounts using many methods including internet, trade journals, and phone lists.•Exceeded sales and profitability goals on a monthly basis (average sales 1.75 M per year at 11.44% percent average margin)•Initiated team approach to selling, which allowed more time for outbound calling and customer service while decreasing the time it took to create a proposal for clients.•Offered technical advice on all aspects of computer technology to client’s so they were assured of making an educated decision about their IT needs.•Responsible for the training and administration of Goldmine contact database.

Lebanon, New Hampshire

• Responsible for trouble shooting and solving user problems on Macintosh network as well as standalone PC’s.•Upgraded end user computer systems.•Built PC’s from the board level up. •Installed and configured all proprietary and commercial Software Including operating systems.

•Responsible for thousands of end users in computer communications including trouble shooting and general testing of land based lines as well as Microwave, UHF and Satellite communications.•In charge of trouble shooting and maintaining all US communications intended for European sites..•Integral in the communications setup and upkeep of many of the communication lines that were an important part of Operation Desert Storm.