Michael M. Wray Mba R.T. Arrt (R) Email & Phone Number

San Antonio, Tx, Us

San Antonio, Tx, Us

Rhineland-Palatinate, Germany

Serve as a Subject Matter Expert for Cerner / MHS GENESIS, specializing in training for physicians, clinical staff, and support personnel at Military Treatment Facilities (MTFs).Utilize diverse training methodologies including classroom, Over-the-Shoulder (OTS), web-based/virtual classrooms, eLearning, and hands-on sessions to deliver role-based, process-based, and workflow-based Electronic Health Record (EHR) training.Collaborate with MTF stakeholders to enhance end-user adoption of MHS GENESIS workflows, tailoring training to specific user roles and patient care processes.Provide expert guidance in identifying and training super users/peer experts and clinical leaders, fostering a knowledgeable workforce aligned with MTF requirements.Obtain and maintain certification in three MHS GENESIS tracks, adapting training approaches to meet evolving MTF/regional needs.Deliver training and change management support for updates and changes to EHR functions, ensuring seamless workflow integration and compliance with position-specific clinical and business processes.Contribute to post go-live optimization and sustainment efforts by designing comprehensive training plans for trainers, super users, and end users.Act as a resource for troubleshooting issues, identifying training gaps, and facilitating issue resolution through appropriate channels such as the MHS Service Help Desk.Maintain up-to-date clinical knowledge on healthcare trends, policies, and regulatory requirementsEvaluate training program effectiveness and recommend enhancements based on evaluation data, contributing to continuous improvement efforts and instructional quality.Document end user issues and training support activities, providing timely reports to project management and government leadership teams.Capture lessons learned from training events and site visits, incorporating feedback to enhance future training initiatives and client satisfaction.

San Antonio, Texas Area

Provide consulting, advice, expert recommendations and transformation to enterprises in best practices, and provide mentoring and direction to professionals on how best to implement an innovative program. Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.● Assures the mission, programs, products and services of Wray Innovative Solutions are consistently presented in a strong, positive image to relevant stakeholders● Presides over the day to day operations of the organization by formulating policies and strategically setting the direction for the future of the company● Directs and leads the senior executive team of Wray Innovative Solutions, by clearly defining objectives and goals ● Assures a work environment that recruits, retains and supports quality staff by modeling and setting the company’s culture and values● Facilitates the integration of Wray Innovative Solutions into the fabric of the community by using effective marketing and communication activities.● Acts as an advocate, within the public, private and federal sectors, for issues relevant to Wray Innovative Solutions

United States

-To serve as a Senior Force Development Program Administrator for Air Force (AF) wide programs and procedures-Manages the entire process for Credentialing across AF and the Force Development Command-Implements policy for functional area programs such as accreditation, certification, AF Learning Services Ecosystems -Manage cross functional team and stakeholder communication, and oversaw product development from inception to implementation -Plans, develops, and establishes program guidance, assessments, requirements, and advisory services for Air Force-wide customers-Performs reviews and analysis to evaluate and develop procedures and policies to improve effectiveness and efficiency of programs-Subject Matter Expert (SME) for digital badging and credentialing technology-Worked closely with course instructors to build an interactive coding environment for students to improve engagement and course completion by 45%-Work with client point of contact to establish all requirements/scope for the project-Work cross-functionally with multiple departments on projects for client onboarding-Hold weekly meetings with key stakeholders involved with key account implementation -Leads efforts to validate, credential and track airmen competency attainment-Leads working groups on the development of Air Force Digital Badging System-Develop/build solutions to reduce errors, lower failure rates and increase badges earned-Lead in process improvement, identification of problems areas and development of solutions-Subject Matter Expert (SME) for digital badging, capturing a verified and validated snapshot of our Airmen’s knowledge and skills-Collaborates across functional and program lines to implement and develop new programs and assist in program change implementation-Liaison between Office of Secretary of Defense, Headquarters Air Force, and the Air Force Credentialing Opportunities On-Line program to ensure crossflow of information

San Antonio, Texas Area

Lead design and multinational rollout of robust, scalable and secure Radiological equipment for large scale education institutions across Bexar County. Managed a team of 15 Techs/Specialist, Solution Architect and technical resources: directed 20 + projects, $10M annual contract budget, and $25M annual cost. Managed Service Strategies, Service Level Agreements, Global Delivery Processes, and Quality Assurance.● Managed use of Rational Portfolio Manager (RPM) tool and created request-for-service process that reduced turn around up to 60%● Instituted cost management processes and raised accuracy of cost outlook from 70% to 95%● Implemented customer satisfaction programs to insure on-going quality service, reduce cycle time, eliminate defects, and improve time to delivery. Increased customer SAT from 70% to 90% due to measures directly resulting from customer input.● Met Service Levels 98% of the time without incurring penalties and achieved 9 out of 10 rating, an increase of one point from the previous year.● Built out technical resources support to outside vendors saving $250K per year● Facilitated the development and implementation of a healthcare academy which offers various medical certifications to economically disadvantage young adults.● Managed a $1.2M budget that was used to purchase medical equipment, facility reconstruction, medical curriculums, and office supplies. ● Developed methods, procedures, and quality objectives including metrics for assessing progress; utilized established project standards, procedures, and quality objectives.● Monitored project milestones and critical dates to identify potential risk to project schedule; identified ways to resolve schedule issues; kept management current on any obstacles or delays.● Conducted formal quality assurance reviews with business sponsors during and upon project completion to confirm acceptance and satisfaction.

Spangdahlem Germany

• Managed and monitored the daily operations of the X-Ray, MRI, CT, and Ultrasound department which consisted of 35 technologist and nurses.• Managed the execution and transition of the Bitburg Military Medical facility to Spangdahlem Military Medical facility • Managed a multi-million dollar radiology budget that was used to upgrade all diagnostic medical equipment, hardware, software, expansion and facility reconstruction. • Defined the scope of the project and created a detailed plan that identified the work to be completed, the sequence of activities, the deadlines for completion, and estimating cost. • Setting the team direction by clearly communicating goals, team motivation, and handling conflict resolution.• Properly assessed and addressed potential risk that have caused a delay in the project. • Conducted weekly/monthly meetings to inform key leadership and stakeholders of the progress of the project and my recommendations orally or in writing.• Great knowledge of Military Army, Air Force, and DOD regulations and policies, with the ability to accurately interpret and apply these to work and performance.• Successfully executed the Project Management methodology and ensured deliverables were of high quality, on time, and in accordance with the set budget. • Created, developed and fine tuned the Continuity of Operation Plan and Disaster Recovery Plan for all IT and automation system related functions within the organization. • Planned and created a detailed schedule of the entire Work Breakdown Structure in MS Project.• Developed cost analysis, performed risk assessment and mitigation strategies, submitted details for budget approval as well as track expenditures for reports to stakeholders.

Master Of Business Administration (Mba), Project Management, 3.95 Gpa

Activities and Societies: National Honor SocietySuma Cum Laude

Bachelors Of Applied Science, Organizational Management, 3.80 Gpa

Activities and Societies: National Honor SocietyMagna Cum Laude

Associate Of Arts And Sciences, Diagnostic Radiology Residency Program, Gpa 4.0