Michael Nalasa Email and Phone Number
Michael Nalasa work email
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Michael Nalasa personal email
I have 7+ years experience working directly with customer and clients and have a passion for creating a genuine connection and resolving customer issues.My Specialties: Customer Support, Client Support, Customer Experience, Project Management, Administrative, Case ManagementMy Toolkit: Microsoft Suite, Google Suite, Square POS System, Adobe Photoshop
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Project AssistantCentral Astoria Ldc Aug 2023 - PresentNew York, New York, United StatesPerform various administrative tasks such as answering the telephone, maintaining databases, taking messages, ordering office supplies, and taking meeting notes.Researches local entrepreneurs to collaborate with for community events.Creates marketing material for initiatives and events to post on social media, such as flyers and newsletters.Coordinates with various NYC agencies (SBS, DSNY, DOT, Council Member office, etc.) for community events.Conducts quarterly surveys of Astoria’s 6 business districts, and updates business directory on website.Performs community outreach to promote organization initiatives and ascertain community needs.
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BaristaPulley Coffee Bar Aug 2021 - Aug 2023New York, New YorkPrepare and serve coffee, espresso-based drinks, and teas by using an espresso machine, drip coffee, and cold brew coffee preparation methods.Take customer orders by using Square Terminal and relay them to team members for preparation in a high volume store.Restock various items in FOH and BOH such as sugars, lids, cups, coffee filters, coffee beans, etc. throughout the day to ensure operations run smoothly.Establish rapport and interact with customers to take orders, answer questions regarding drinks, and direct the flow of traffic in the cafe.
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ServerNiko Niko Sushi Sep 2019 - Aug 2021Cerritos, CaliforniaMemorized the restaurant's menu, including over 50 sushi rolls, and provided recommendations according to customers’ preference.Served food and beverages to customers in a high volume 50-seat restaurant.Multitasked server duties with host and busser duties such as seating customers, taking phone and online orders, setting tables, and cleaning and clearing tables.Performed food preparation duties such as assembling sushi condiments, brewing hot green tea, and serving certain appetizer and dessert options.
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Case ManagerRecordgone.Com Feb 2018 - Nov 2018Santa Ana, CaCommunicated with clients via email and telephone in order to provide them with instructions, ask for necessary documents, provide case status updates, and answer any questions or concerns they might have. Assisted attorneys with the our clients’ expungement process by conducting case researching, reaching out to the court clerks for updates, compiling all necessary documents, preparing the clients’ petition to be sent to the courts, and handling any correspondence between the firm, courts, and the clients.Collaborated on an intensive research project to compile the different expungement procedures for each PA and IL counties to ensure a more streamlined and efficient process for our clients. -
Community Service OfficerCalifornia State University, Fullerton Jan 2015 - Jun 2017Fullerton, CaAdministered livescan (fingerprinting) services to the general public for background check purposes.Distributed classroom keys to faculty and staff members and kept accurate records of key possessions by using RIMS software program.Collected lost items found throughout the university, distributed claimed items to their rightful owners, and recorded unclaimed items on Microsoft ExcelAssisted police officers and other administrative staff with various tasks such as releasing impounded vehicles, purging outdated documents, and compiling receipts for expense reports.
Michael Nalasa Skills
Michael Nalasa Education Details
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Business Administration, Human Resources Management
Frequently Asked Questions about Michael Nalasa
What company does Michael Nalasa work for?
Michael Nalasa works for Central Astoria Ldc
What is Michael Nalasa's role at the current company?
Michael Nalasa's current role is Experienced Administrative Professional and Customer Service Specialist.
What is Michael Nalasa's email address?
Michael Nalasa's email address is mn****@****ton.edu
What schools did Michael Nalasa attend?
Michael Nalasa attended California State University-Fullerton.
What skills is Michael Nalasa known for?
Michael Nalasa has skills like Microsoft Office, Microsoft Word, Powerpoint, Customer Service, Research, Teamwork, Public Speaking, C++, English.
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