Michael Niyi-Ige Email & Phone Number

Dublin, Ireland

County Dublin, Ireland

Dublin, Ireland

• Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction.
• Worked on a team with 18 other sales associates to boost sales goals, conversion, and units per transaction through constant communication and celebrating accomplishments.
• Proactively assisted over 50 customers per shift by answering questions, providing merchandise expertise, processing orders and handling payments.
• Meticulously handled POS system transactions including cash, credit, exchanges, returns and refunds to ensure seamless and accurate cash flow.
• Gained marketing and sales experience by advertising promotions, explaining policies, closing sales, and adapting to client needs.

Dublin, Ireland

• Maintained and built relationships with 100+ customers daily, providing exceptional customer service and efficient product deliveries which translated to a high customer satisfaction rating.
• Handled cash, credit, or check transactions with customers as well as handling return items.
• Counted money in cash desk drawers at the beginning and end of shifts to ensure that amounts were correct and that there is adequate change
• Understood and delivered the brand’s philosophy and lifestyle to the customer
• Maintained a clean, organised inventory and curated displays of rotating seasonal shoes and accessories.

Remote

• Generate new ideas and highly engaging content for social media campaigns including videos, images, and interactive stories.
• Personal interaction with followers via direct messaging on the platform thereby increases the rate of interactions by an average of 8% every month.
• Leading the creative process and onboarding of researchers for content.