Case Management Associate
- Assisted customers with product advice- Helped customers with order status and order placement as needed - Online account assistance as necessary - Worked new and in-progress cases to resolve them as quickly as possible
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@escambiaso.com
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Michael P. is listed as Motivated, focused, and dedicated professional seeking to re-enter the workforce. Eager to learn, grow, and contribute long-term to a company where I can build a lasting career. based in Pensacola Metropolitan Area, United States, United States. AeroLeads shows a work email signal at escambiaso.com and a matched LinkedIn profile for Michael P..
Michael P. previously worked as Case Management Associate at West Marine and Order Management Associate at West Marine. Michael P. holds Bachelor'S Of Science, Business Management And Marketing, And Related Support Services from Spring Hill College.
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Michael graduated from Spring Hill College with a Bachelor’s degree focused on Business Management and Marketing. He has a strong interest in marketing, particularly in using social media to enhance customer satisfaction and boost market share. He is proficient in Microsoft Word, Excel, PowerPoint, Access, QuickBooks, Mac OS X, and has experience with QRY400, Prod400, LiveOps, Check Chase, and Kronos Timekeeper. Skilled in virus removal, system repair, and e-commerce, Michael has successfully sold on eBay and is experienced in basic website design, SEO, and social media marketing. He types at a certified 60 WPM.During an internship at Arc Gateway, a non-profit aiding young adults with disabilities, Michael improved the organization’s website SEO, added detailed descriptions and meta tags, and re-engaged past customers. This role enhanced his marketing, sales, and professional communication skills.In the next 5 to 10 years, Michael aims to manage a retail team, focusing on customer retention through effective sales and training strategies.
Listed skills include Microsoft Office, Customer Service, Social Media, Sales, and 49 others.
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- Assisted customers with product advice- Helped customers with order status and order placement as needed - Online account assistance as necessary - Worked new and in-progress cases to resolve them as quickly as possible
Pensacola, Florida
Investigated online orders for any potential fraud-like activity. Contacted the customer via email or phone if we need additional information and confirm if they placed the order or not.Updated orders depending on if they aren't able to be fulfilled with the current hub/DC. Checked for availability in other locations.If an order needed to be canceled.
Pensacola, Florida
Documented all customer positive and negative feedback provided through 7 possible surveys; call or email those customers as necessary. Researched answers to customers’ questions or concerns and provide appropriate and accurate responses.Contacted vendors and retail stores about special orders, pricing, and answers to technical questions.Created customer.
Pensacola, Florida
Generated reports ranging from arrests to warrants, based on descriptions from officers in the field Received information from the reporting officer and entered it accurately into the appropriate program as necessary Followed procedures for entering and working through reports, marking them as finished and printing them to the appropriate department if.
Pensacola, Florida
Processed in excess of 60 checks a day to determine payment or non-payment using the agency’s systemOrganized 100+ affidavits and required letter attachments to submit to the state agencyCoordinated document development schedules to ensure optimal quality and on-time deliveryCollaborated with manager informing them of any issues or questions with checks or.
Pensacola, Florida
Special event management and planning, delivering outstanding service to the kids and parents. Provided excellent customer service by listening and offering discount information as necessary. Informed management of customer complaints and questions; 100% customer satisfaction. Extensive cash handling and security credit card transactions; Managed the front.
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Michael P. is listed as Motivated, focused, and dedicated professional seeking to re-enter the workforce. Eager to learn, grow, and contribute long-term to a company where I can build a lasting career..
AeroLeads has found 1 work email signal at @escambiaso.com for Michael P..
Michael P. is based in Pensacola Metropolitan Area, United States, United States.
Michael P. has worked for West Marine, Escambia County Sheriff'S Office, Check Assist, and Cordova Lanes.
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Michael P. holds Bachelor'S Of Science, Business Management And Marketing, And Related Support Services from Spring Hill College.
Michael P. is listed with skills including Microsoft Office, Customer Service, Social Media, Sales, Microsoft Excel, Social Networking, Management, and Nonprofits.
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