Spearhead a high-performing retail team, adeptly managing employee and customer conflicts, administering disciplinary actions such as write-ups, and meticulously documenting incidents.Entrust with key-holder responsibilities, overseeing closing duties which encompassed cash handling and securing premises.Diligently upholds standards of excellence by delivering top-notch service and ensuring the quality of products, consistently meeting customer expectations.Foster seamless communication with inventory management, facilitating timely restocking of products and upholding stringent quality standards.

Urban Grocer Web App:Utilized: API Testing, Debugging, JSON, Postman, Node.js, JavaScript, GitHub● Designed tests for API using test design techniques such as boundary values and equivalence classes● Testing API of Urban Grocers app while creating API bug reports● Utilized JSON, XML, and SOAP to send API requests through Postman● Developed and executed HTTP request tests using Node,js and JavaScriptUrban Routes Web App:Utilized: Test Planning and Design, Debugging, Figma, Charles● Frontend Testing of web app issuing appropriate bug reports● Positive and Negative testing used to find defects within the UI● Checked layout adaptability without real devices● Interception and creation of real and fake responses in Charles both manual and automaticallyUrban Lunch Mobile App:Utilized: Android Studio, Mobile Emulator, Mobile Testing● Development and implementation of a comprehensive mobile testing strategy utilizing Android Studio device emulator● Identified and resolved critical defects by collecting and analyzing logs from mobile emulator

● Managed high-volume wholesale orders and fulfillment within Biotrack and NetSuite platforms, achieving a 45% increase in sales goals.● Orchestrated order fulfillment, set up deliveries, and handled scheduling and inventory management.● Created and managed over 75 sales funnels, ensuring meticulous attention to detail.● Provided precise tracking and reporting of product movement throughout the inventory lifecycle.● Led and supported a fast-paced sales team of 5 to achieve and surpass current sales goals by over 40%● Negotiated sales through inside and outside sales channels bringing an increase of 75 external partners

● Responsible for testing and achieving a bug-free medical device ordering system increasing incoming orders by 24%● Conducted remote testing on web and mobile applications (Android and iOS) increasing app functionality by 42%● Specialized in Quality Assurance and Compliance Testing.● Coordinated communication between QA, Software Engineering teams, and Product Stakeholders.● Developed and executed Test Plans & Test Cases, actively tracking defects.● Operated within an Agile/Scrum environment and gained exposure to SQL and API methodologies.● Contributed to the team by performing regression testing, smoke testing, positive and negative testing, defect identification, end-to-end testing, and resolution.● Utilized Selenium for automation testing.

● Responsible for the testing and release of several AAA video game titles ensuring the end-user had a bug-free gaming experience● Managed and executed testing processes using Dev Track, Dev Test, Game Disc Emulator, Performance Investigator (PIX).● Created and built test cases for multiple projects within the Jira Platform.● Met and exceeded hard deadlines set for testing completion by product owners, increasing number of players by 50,000● Maintained close communication with developers to address bugs promptly.● Conducted regression testing to identify defects within large data volumes.● Engaged in mobile testing as well as multi-platform testing.